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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
Cheltenham hotel with spa and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Terrace/patio
Front of property - evening/night
Indoor spa tub
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Spa
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Spa tub
  • 24-hour room service
  • 9 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is CA $114
CA $137 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Twin Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Twin Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Family Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Sofa bed - double
Ceiling fan
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

Delta Hotels by Marriott Cheltenham Chase

Pool
Spa
Pet-friendly
Free parking
8.2 out of 10, Very good, (1002)
The price is CA $108
CA $130 total
includes taxes & fees
Jan 2 - 3 Jan 2025
Delta Hotels by Marriott Cheltenham Chase
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About the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA

What's nearby

  • Cheltenham General Hospital - 4 min drive - 3.1 km
  • Cheltenham Town Hall - 5 min drive - 3.6 km
  • University of Gloucestershire - 5 min drive - 3.9 km
  • The Promenade - 5 min drive - 4.0 km
  • Cheltenham Racecourse - 8 min drive - 5.7 km

Getting around

  • Bristol International Airport (BRS) - 78 min drive
  • Cheltenham Spa Station - 12 min drive
  • Stonehouse Station - 23 min drive
  • Kemble Station - 25 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Doubletree by Hilton Cheltenham puts you within a 10-minute drive of Cheltenham Racecourse. You can visit the spa to indulge in massages, facials, or mani/pedis, and international cuisine is served at Lake 52, which is open for dinner. Other highlights include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.

Languages

English, French, Russian, Spanish

At a glance

Hotel size

  • 148 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, up to 75 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (GBP 5 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) on weekday mornings 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Fitness classes
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 9 meeting rooms
  • Conference space (2874 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals

Facilities

  • Built in 1848
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

BEAUTY AT CHELTENHAM has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

Dining

Lake 52 - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. A children's menu is available.
Lilleybrook Bar - This bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 13.95 per person
  • Late check-out can be arranged for an extra charge of GBP 30 (subject to availability)

Renovations and closures

The property will be renovating from July 22 2024 to February 15 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pet deposit: GBP 15.00 per night
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Secured self parking costs GBP 5 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 14492104

Also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham Hotel
Doubletree by Hilton Cheltenham Cheltenham
Doubletree by Hilton Cheltenham Hotel Cheltenham

Frequently asked questions

Does Doubletree by Hilton Cheltenham offer free cancellation for a full refund?
Yes, Doubletree by Hilton Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Doubletree by Hilton Cheltenham?
Yes, there's an indoor pool.
Are pets allowed at Doubletree by Hilton Cheltenham?
Yes, dogs are welcome, with a maximum weight of 75 lbs per pet. There's a charge of GBP 15 per pet, per night, and there's also a deposit of GBP 15.00 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Doubletree by Hilton Cheltenham?
Yes. Self parking costs GBP 5 per night.
What are the check-in and check-out times at Doubletree by Hilton Cheltenham?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of GBP 30 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Doubletree by Hilton Cheltenham and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the spa tub. Doubletree by Hilton Cheltenham also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Doubletree by Hilton Cheltenham?
Yes, Lake 52 offers international cuisine and garden views.

Doubletree by Hilton Cheltenham Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, beautiful area a friend friendly stuff very good
Maher, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Average at best
Hotel looked dated, toilets near dining room were in disgusting state. Room was way too hot! Couldn’t open the window to cool as it was sealed. Coffee machine in dining room didn’t work properly.
Lee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alwyn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kalpana, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely
Would recommend and stay again lovely location and a trip to the ivy is recommend while you’re staying nearby
Catherine, 4-night trip
Verified Hotels.com guest review

6/10 Good

The rooms are going under refurbishment which is great news however my room had no heating it the tower rail didn't work. There was an unpleasant and odor generally around the area
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2busi but enjoying life
They had a full service gym attached to the hotel which was excellent. The breakfast offered a nice variety on both hot and cold side. Rooms were a bit small but I wasn’t planning to dance in it and the beds were comfortable.
Joseph, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

Dirty Facilities and Cold Bedroom
Unfortunately my stay wasn't the best. Even though the staff were very friendly and helpful, the cleanliness and services let the hotel down. The pool changing rooms were dirty and the floor was pretty disgusting with matted hair and dirt. It looked like it hasn't been cleaned all day (I went at 8pm), even though there was 3 staff on the Spa desk. I was hoping for a relaxing swim, unfortunately there was clubbing music blasting out and an aqua aerobics session on. It would of been nice to know this as I wouldn't of wasted my time. The heating in the room was broken and the radiator didn't work. The lights also flickered and the duvet was very thin for winter months. There was a lovely girl on reception who swiftly brought me a mini radiator and another duvet, not ideal but my issue was resolved quickly. There are no lifts and some of the rooms are well away from reception or the restaurants, so it's a bit of a mission to get around with your bags. On a positive side, my room was an updated room and it was comfy and had all the amenities (apart from heating!). The gym was small, but of a very high standard with some brilliant equipment and much better than most hotels. The staff were also helpful and attentive.
1-night business trip
Verified Hotels.com guest review

6/10 Good

I was bit disappointed on our second day steam room and sona room was not working. We were not informed about this. We were also disappointed with the breakfast everything was cold. Staff was helpful.
Jasvir, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hayleigh, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Food poison
I was with my daughters! We had the same breakfast exept my youngest one had scrambled eggs! She became so I'll with food poison for 4 days! Very disappointed!!!
Narciza, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Will definitely stay again
Great quality room, spacious and high quality. Great shower , powerful and good temperature. Comfortable bed and bedding. Possibly higher tog duvet would be a suggestion but was very comfortable. Great breakfast options and quality
Becci, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Not so good. Work was being done near our room. There was a door to the outside near our room left open which made it cold. Furniture was being moved around and we heard people talking in the corridor outside our room early in the morning.
Kevin, 1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel and staff was exceptional my only concerns the night I stay was quite noisy as think weddings guests were staying also. So my room wasn’t soundproof as stated plus disturb twice by knocking on door by drunk guests at wrong door number. Apart from that I honestly enjoyed my stay .
Gavin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Greg, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night business trip
Verified Hotels.com guest review

6/10 Good

This was obviously a very good hotel previously, and probably will be again once its renovation has been completed, but at the moment the 21st century isn’t its friend… principally, the lack of a lift (which doesn’t seem to be mentioned anywhere in its publicity) is a pretty significant drawback. That aside, staff are great…
Martin, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Ms Zoe
Easy check in and lovely clean room. Had breakfast in my room and this was served in good time and presentation good.
1-night trip
Verified Hotels.com guest review

8/10 Very good

This is a really good choice if you’re looking to go somewhere with your dog, but also want the perks of staying in a fully equipped Hotel.
simone, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Muhammad Zain, 1-night trip
Verified Expedia guest review

4/10 Fair

Not woth the money. The SPA facilities were broken. The food was bad. The room was uncomfortable. No elevator in the property.
Andrea, 1-night romance trip
Verified Expedia guest review

8/10 Very good

George, 1-night trip
Verified Expedia guest review

2/10 Poor

I felt like a 2nd class citizen
Pro: the staff were friendly. Con: mis sold, dangerous, grim I booked a wheelchair accessible room. I let them know I was a wheelchair user travelling alone in advance. Unfortunately it seemed to be designed for the comfort of the carer of the disabled person. This assumes all disabled people have carers (we don't, I travel alone) and that their needs are more important than the disabled person. The issues with the room were : The bathroom wasn't done to to the same standard as a normal doubletree bathroom. It felt more like an old hospital than a comfortable hotel. Many things out of reach: Reception - it said wheelchair access but what they meant is that from the main entrance to the room area you either have to go up stairs or walk 100m+ outside then go up a big step inside to ask for a ramp to be put down. The emergency alarm in the room (which door safety should go to the floor, not to standing height so it can be pulled if one falls to the floor) Getting through the front door to the part of the hotel with the room in The main sink in the bathroom The shower (head) The tray in the shower to put your bottles of shower gel etc The safe The kettle The iron The ironing board Curtains, so couldn't close them or the windows The dressing gown Bed was higher than maximum height recommended for wheelchair users Plus Awful WiFi Dirty towels Cigarette smell Very thin walls, noisy Why does Hilton think that disabled customers don't deserve the same quality of room?
1-night business trip
Verified Hotels.com guest review

6/10 Good

Our stay in this hotel was good overall however the spa was dissapointing. The jacuzzi and the steam room were broken so we could only access the sauna and the pool. It was very busy over the weekend so space was very limited. We also didn't get our room done because the service came at 5 pm when we were getting ready for dinner. Staff at the reception and restaurant were lovely, breakfast is very good but additional to the cost of the room. Parking also needed to be paid separately (£5 per night). Overall a good stay but no good value for money, from our experience.
Estrella, 2-night romance trip
Verified Expedia guest review