Hotel COCO Phuket Bangtao est Ă seulement 14Â minutes de marche de Centre commercial Boat Avenue Mall Phuket et Ă 13Â minutes de marche de Mini Golf Aventure de Phuket.
We booked the best room (Penthouse 2 Bedroom Pool View Jacuzzi) for our honeymoon, but it turned out to be the worst night of our honeymoon. Here's why :
- jaccuzi (dirty, no hot water => noting the hot water problem the staff said at the beginning that they would solve the problem but they could not solve it so they said that it Never had hot water and their jaccuzis only work with cold water.)
- No hot water even in the shower. We had to wait over an hour for another technician to come. In the middle of the night, they decided to change rooms.
- very low flow of water coming out of the shower. You cannot turn on the water for the shower and the bathtub at the same time otherwise you will have almost no water coming out of them.
- Infrastructure (elevator, corridor, hotel in general in poor condition)
- The kitchen is completely empty (no cutlery, pan, plates or anything => Impossible to use the kitchen)
- Rude and disrespectful staff (as I was talking to one of the staff, she leaves the room mumbling something in Thai)
- lots of cobwebs
- a dirty room
Worst of all is that they never offered anything to make up for the bad service and amenities. It was a real nightmare. I strongly recommend to STAY AWAY from this hotel!
It was a one week stay, we arrived there realizing our room was given to other customer without telling us beforehand. Their reason was because it was book year ago. They given us different room for two days, the room had unpleasant odor. Then thereâs black insect on our sheet. Room had lots of mosquitoes. The day we supposed to expect to have the room we originally booked, they told us 12 noon the room will definitely ready. But they wanted to move it at 2pm. No reason. Then we insisted to get transferred right away because we have plans for the day and we have friends to meet up. Then my partner got upset. The lady front desk got upset too telling us things. The problem was we paid accordingly. We came from other side of the world. We were charged accordingly yet we didnât get the room we paid for and wanted. Then the next room they provided was awfully terrible. The sheets were falling off constantly. Never had a comfortable sleeping.
Vi havde en skÞnt ophold. beliggenheden var vores eneste minus - dog holdte der altid tuktuks lige foran hotellet, sÄ det ikke var et problem at komme hen til andre steder. :)
Polen var skÞn, dejlig roligt omrÄde, god aircondition. Vi havde vÊrelse med kÞkken og egen pool. Vores egen lille lejlighed med spisebord og det hele. :)
So the good bits: friendly staff and smooth checkin. Shuttle service offered to beach and bell boy to take bags to your room on checkin. Good location only 10 minute walk to the beach. Room cleaned daily and fresh linens and towels left.
Not so good bits: so in our whole 5 nights stay there was constant noise, if it was not the generator (which was in the cupboard next to our room) powering up every hour or so DAY AND NIGHT! it was the noise from the men who seemed to be pumping the sewerage system (so i believe) or the secruity gaurd man who decided one night at 4am to start a phone conversation really loud it woke us up! Or again with our room (avoid room 2112) the jacuzzi made a wierd noise and one pump was on constantly, even tho the maintance guy came to fix it, a day later it broke again.
In general lovley hotel but with hardly no guests when we stayed it shouldnof been peace on earth but IT WAS NOT, generally to noisey and always works of some sort going on, that you cant properly relax. AND whats with only giving you 2 sugars and coffees in your room and no milk? Seemed to be cheap skates with them facilities.
Trevlig personal men det var det enda positiva.
Luktar starkt av mögel i badrummet och resten av rummet.
Dem uppgraderade mig direkt till ett större rum med kök men det ber vÀldigt onödigt dÄ det varken fanns bestick, tallrikar, glad, kastrull eller stekpanna.
StÀdningen var katastrof! Smutsiga flÀckar pÄ gardinerna och mycket kvarglömda grejer frÄn andra gÀster.
SÀkerhetsfacket var rostigt och luktade tobak- gamla rester av filter och cigaretter lÄg kvar frÄn nÄgon tidigare gÀst.