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Bay Gardens Hotel

3.0 star property
Beach hotel in Gros Islet with free beach shuttle and restaurant

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Photo gallery for Bay Gardens Hotel

Water park
Superior Room Double | View from room
Minibar, in-room safe, blackout drapes, iron/ironing board
Front of property
Water park
Nestled in a shopping district, Bay Gardens Hotel offers an eco-friendly retreat with a white sand beach and free beach shuttle. Enjoy breakfast at the Caribbean cuisine restaurant Spices or unwind with a drink from the poolside bar. With 3 outdoor pools, sun loungers, and helpful staff nearby guests can take advantage of express check-in and luggage storage.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 3 outdoor pools
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • 24-hour fitness center
  • Pool bar
  • Room service
  • In-room childcare
  • Conference center

Feel at home (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CA $156
CA $225 total
includes taxes & fees
Jun 26 - Jun 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Room King

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room King

Standard Room King

Standard Room King

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Double

Superior Room Double

Superior Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

Two Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 76 sq m
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for One Bedroom Croton Suite

Minibar, in-room safe, blackout drapes, iron/ironing board

One Bedroom Croton Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room Double

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room Double

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Executive Suite

Jr. Executive Suite

Jr. Executive Suite

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
Blackout drapes/curtains
Shower/tub combination
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Croton Superior Double

Croton Superior Double

Croton Superior Double

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Croton Standard King

Minibar, in-room safe, blackout drapes, iron/ironing board

Croton Standard King

Highlights

Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
  • 13 sq m
  • Sleeps 2
  • 1 King Bed
Beach nearby, white sand

Coco Palm

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
8.6 out of 10, Excellent, 1,004 reviews
The price is CA $288
CA $353 total
includes taxes & fees
Jun 5 - Jun 6
Coco Palm
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About the area

Map
Rodney Bay Village, Gros Islet

What's nearby

  • Reduit Beach - 15 min walk - 1.3 km
  • Rodney Bay Marina - 15 min walk - 1.3 km
  • Splash Island Water Park Saint Lucia - 3 min drive - 1.3 km
  • Friday Night Street Party - 3 min drive - 2.3 km
  • Daren Sammy Cricket Ground - 5 min drive - 2.6 km

Getting around

  • George F. L. Charles Airport (SLU) - 26 min drive
  • Hewanorra Intl. Airport (UVF) - 99 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free beach shuttle
  • Free theme park shuttle

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬16 min walk
  • ‪KeeBee's - ‬6 min walk
  • ‪Key Largo - ‬8 min walk
  • ‪Royal Palm Bar - ‬8 min walk

About this property

Bay Gardens Hotel

Bay Gardens Hotel is a great choice for your beach stay in Gros Islet, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a 24-hour fitness center. Offering a poolside location, Spices serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a poolside bar, a theme park shuttle, and a beach shuttle. The helpful staff and location get great marks from fellow travelers.

All-inclusive

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle
    • Free beach shuttle
    • Free theme park shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free reception (select days)
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Free beach shuttle
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference center (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers

Facilities

  • 5 buildings/towers
  • Built in 1995
  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour fitness center
  • 3 outdoor pools
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Frequently asked questions

Does Bay Gardens Hotel offer free cancellation for a full refund?

Yes, Bay Gardens Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bay Gardens Hotel?

Yes, there are 3 outdoor pools.

Are pets allowed at Bay Gardens Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bay Gardens Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by Bay Gardens Hotel?

Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.

What are the check-in and check-out times at Bay Gardens Hotel?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Bay Gardens Hotel and nearby?

Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway rentals. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Bay Gardens Hotel?

Yes, Spices offers Caribbean cuisine and poolside dining.

What's the area around Bay Gardens Hotel like?

Bay Gardens Hotel is a short 16-minute walk from Reduit Beach and 16 minutes' walk from Rodney Bay Marina. Travelers give top marks for the hotel's prime location.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Location
Beach
Restaurant
Breakfast
Family friendly
Shuttle
Children

What guests liked

  • The property offers a convenient beach experience with a free shuttle to a nearby beach resort and lounge chairs available for guests. (12 reviews)
  • Multiple pool options, including a private pool area and an extra waterfall pool, were available and well-maintained. (16 reviews)
  • The all-inclusive package was a great value, offering access to various locations and excellent food and drink options. (5 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Carlus, 3-night trip
Verified Hotels.com guest review

6/10 Good

Hit and Miss

I stayed here before and absolutely love the gardens and little pools at the hotel and thought it would be a nice family spot because the shuttle to the beach and use of loungers is super convenient (though shuttle runs only 1/hr and sometimes leaves early so you need to be in the lobby waiting at least 15min in advance). The beach is lovely with super calm water and fair number of loungers with shade. However, Rodney Bay seems to be much less busy than it used to be; by 7pm, all shops and a lot of smaller restaurants are already closed, so you really need to rely on the hotel for activities and getting actuate information about what activities are available was a major issue (and quality varied). Service in general is not good - no one will go out of their way. Most of the staff are friendly enough but some are are almost hostile to guests. Expect long waits in restaurants - up to ten minutes just to be seated at a table that wasn't cleaned or set with cutlery. You might ask three times for coffee and still have to get it yourself. There are very few vegetarian options; the food is overall expensive and not very good (and not consistent: had a great wrap at the resort one day and then a mediocre one the next day). Breakfast was just ok; there was salt fish on offer at least twice and never any pancakes or waffles or anything of that sort, but there is a very good egg station. Gym is tiny but new equip. Rooms are ok but dated. Showers with poor pressure, inconsistent heat.
9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay!

Amazing stay at a great location. Breakfast was particularly good. Friendly and welcoming staff. Added bonus of a free shuttle to the beach and use of sister property is very much appreciated.
Odette, 3-night trip
Verified Hotels.com guest review

6/10 Good

maria, 2-night trip
Verified Expedia guest review

4/10 Fair

Theresa, 2-night trip
Verified Expedia guest review

8/10 Very good

Cynthia, 1-night trip
Verified Expedia guest review

4/10 Fair

I was given the worst room, far from the main hotel, on the road so very noisy. Asked to be changed and request was refused. Asked for a chair and a desk, they brought a pool chair and never a desk or table. Breakfast buffet was lousy, shells in the eggs, limited selection. Hotel was very loud around the pool making it difficult to have a conversation. Food was overpriced. Room looked nothing like the pictures. Asked about they gym and was told that they do not have one at that hotel however on my way to the room i found one. Not sure why they didn't tell me about it. Checked out early. Will not be staying there again.
Jonathan, 4-night business trip
Verified Expedia guest review

6/10 Good

Very safe around the property, walking distance to mall and beach, shuttle is offered for free but miscommunication about how often it travels, limited staff working pool area, limited activities offered at the hotel
Natalie, 3-night romance trip
Verified Expedia guest review

8/10 Very good

We had a great stay at Bay Gardens Hotel, spending five days and four nights enjoying the amenities and nearby attractions. The food was excellent, and we loved the easy access to the Rodney Bay shopping area. One of the highlights of our stay was the all-inclusive package, which gave us access to their resort about a 20-minute walk away. We enjoyed having lunch there and using their pool, which was a great perk. The only downside was the timeshare sales pitch—we weren’t interested, but the representative was a bit aggressive. Additionally, I was promised a $100 spa voucher, which was never provided. Despite these minor issues, we had a pleasant stay and would recommend Bay Gardens Hotel for its great location, good food, and overall experience.
Krystal, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Meryl, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location for work or vacation.
Sallyann, 2-night business trip
Verified Expedia guest review

6/10 Good

Barry, 2-night trip
Verified Expedia guest review

6/10 Good

Although clean, this is a very dated hotel with very sparse rooms that are barely decorated with aging bathrooms and showers that barely emit water.
David, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very nice affordable hotel
Wieslaw, 4-night family trip
Verified Expedia guest review

4/10 Fair

No hot water. Very dated. Noisy.
Timothy, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

TRY CALLING THE HOTEL TO SET UP TRANSPORTATION FROM AIRPORT TO HOTEL BUT COULD NOT GET THRU SO INSTEAD I SEND 3 EMAILS AND THE WENT UNANSWER AND COST ME 120.00 FROM AIRPORT AND 90.00 FROM HOTEL BACK TO AIRPORT.
fernando, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Outstanding

St. Lucia is beautiful because of its people. The stay at Bay Gardens we pleasant. The food and accommodation were excellent. I would recommend staying here.
Youlanda, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is very old and has not been renovated in a very long time. The hotel food was terrible, we couldn’t even breakfast there. The food options are very limited and unappealing. The pool is small and only 4 ft deep so not great for adults The staff was nice and the bartenders made great cocktails. We were able to walk to restaurants for dinner and night clubs for entertainment
Nikiea, 1-night romance trip
Verified Expedia guest review

4/10 Fair

I booked the Bay gardens Hotel, then when i arived I was sent to the Bay Garden Inn. I booked a king sized bed and instead ended up with a smaller bed. The room I booked was $30USD per night more expensive than the one I was given. Really disapointing.
Dean, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Security was always around, the property felt very safe, we parked our rental car in lot with no issues. Food was good, rooms and grounds were clean, the beds were a little too stiff for me but my husband was ok with it.
Tracy, 5-night romance trip
Verified Expedia guest review

8/10 Very good

This was a great stay. Staff made it seamless and render excellent and professional service. My stay was too short. Will plan for a longer stay next time.
Ella, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great time as always
David, 7-night family trip
Verified Expedia guest review

4/10 Fair

Catering was poor, the food in the evening buffet was not good and very expensive. The breakfast is ok but needs attention to ensuring replenishment, the serving staff are inattentive, often having to be asked several times for anything. The beds are comfortable, and the rooms are nice. Ensure your room is away from the bar (loud entertainment) and the road (loud), very little natural light. Housekeeping good and friendly staff. Several swimming pools all small but perhaps give an intimate feel, we didn’t use them preferring the beach at the sister hotel. Frequent shuttle to the beach there but it’s worth the walk with lots of shops and restaurants as well as the marina to see. The beach at the sister hotel is lovely however when the cruise ships are in, quite crowded.
Peter, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Irma Y, 7-night trip
Verified Expedia guest review