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Gran Hotel Plaza Imperial

3.0 star property
Family-friendly hotel in Metepec with outdoor pool and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Plaza Imperial

Indoor pool, outdoor pool
Desk, iron/ironing board, free WiFi
Check-in/check-out kiosk
Garden
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Childcare
  • Gym
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • 24-hour room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

For families (6)

  • Children stay free
  • Babysitting services
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
  • Garden

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Executive Room with One King Bed or Two Double Beds

Executive Room with One King Bed or Two Double Beds

Executive Room with One King Bed or Two Double Beds

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (with Two Double Beds)

Standard Room (with Two Double Beds)

Standard Room (with Two Double Beds)

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
Desk
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

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In-room safe, desk, blackout drapes, iron/ironing board

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Pool
Free parking
Free WiFi
Restaurant
8.2 out of 10, Very good, (465)
The price is CA $81
CA $97 total
includes taxes & fees
Dec 27 - Dec 28
Radisson Hotel & Convention Center Toluca
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About the area

Map
Km 57.5 Carr. Mexico-Toluca, Toluca, MEX, 52170

What's nearby

  • Plaza Sendero Toluca - 3 min drive
  • Town Square Metepec - 5 min drive
  • San Carlos Golf Club - 6 min drive
  • Church of Calvary - 7 min drive
  • Galerias Metepec Shopping Center - 8 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Fisher's - ‬3 min walk
  • ‪Culichioso - ‬9 min walk
  • ‪El Chalet - ‬14 min walk
  • ‪Maria Argentina - ‬8 min walk

About this property

Gran Hotel Plaza Imperial

When visiting Toluca, Gran Hotel Plaza Imperial is a great choice to consider. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Plaza Metepec, which serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a fitness center.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting services

What to do

  • Pool table

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Dining

Plaza Metepec - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 150 for adults and MXN 100 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Gran Hotel Imperial
Gran Hotel Plaza
Gran Hotel Plaza Imperial
Gran Hotel Plaza Imperial Toluca
Gran Plaza Imperial
Gran Plaza Imperial Toluca
Hotel Gran Plaza Imperial
Hotel Plaza Imperial
Plaza Imperial
Gran Plaza Imperial Toluca
Gran Hotel Plaza Imperial Hotel
Gran Hotel Plaza Imperial Toluca
Gran Hotel Plaza Imperial Hotel Toluca

Frequently asked questions

Is there a pool at Gran Hotel Plaza Imperial?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11 PM.
Are pets allowed at Gran Hotel Plaza Imperial?
Sorry, pets aren't allowed.
Is parking offered on site at Gran Hotel Plaza Imperial?
Yes, there's free self parking.
What are the check-in and check-out times at Gran Hotel Plaza Imperial?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 1 PM.
What is there to do at Gran Hotel Plaza Imperial and nearby?
Gran Hotel Plaza Imperial has an outdoor pool and a 24-hour fitness center, as well as a sauna and a garden.
Are there restaurants at or near Gran Hotel Plaza Imperial?
Yes, Plaza Metepec offers international cuisine and garden views.

Gran Hotel Plaza Imperial Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Very good

Alain, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Bien
El hotel es bueno, el personal tiene una atención increíble, pero también es importante mencionar que el hotel está en remodelación, las almohadas estaban hechas bolas fue lo único que no me gusto
carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angel, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Business trip
Good for price
Alain, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip
We had a great time the only thing it has to be change we didn’t get hot water at all
Héctor, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Luis Mario, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bueno
El hotel me gustó, la alberca muy agusto, el rumbo bueno. El baño un poco incómodo, el wifi no era muy estable.
Liliana, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not so grand hotel
Be warned this hotel does NOT have an elevator. Hotel seems ok from the outside but rooms are not well kept nor is the furniture in the lobby. If you aren’t lucky to get a room on the 1st floor you and your luggage will need to use the stairs. Reception staff was also not very helpful. Young lady had a hard time coding our room keys and twice I had to go back because they still wouldn’t work. Furniture in lobby and room had multiple stains. Water leaked from the showers on multiple rooms. Quite disappointed with this reservation. I booked a much better hotel days before at a similar price.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Recommended
Great hotel. Good stay.
JORGE Z, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

4/10 Fair

Poor Wi-Fi, no cold water, I do not recommend this hotel
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

2/10 Poor

No what I was expected
I arrive at the hotel and after looking at the room decide to leave and book another hotel in toluca. I will not recommend this hotel to friends or family
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Good enough!
The problem was that the hotel no has elevator:/
Verified Hotels.com guest review

2/10 Poor

AWFUL
I had a reservation for 6 days but after the first night...I tried to move out but hotel explained that Expedia will charge them commision for the remained days if I leave before completing full reservation days. Breakfast is just only eatable for local people.....never have the replace towels when room was done..they come always late on the day. awful location ...nothing in the surroundings and last but not least my pijama dissapeared after the first night and I never recovered. After complaining in the reception I got some chease & wine...uneatable. Expedia should not have this Hotel in their programme
Verified Expedia guest review

8/10 Very good

Excelent choice for our money
The hotel was the best price option that is why we chose it. It turned out to be convenient and a good deal for our money. The rate included breakfast internet access and free parking. Breakfast was a buffet but like the ones in Mexico, very complete... internet was sufficient and free parking was real. We would definitely choose this hotel again.
Verified Hotels.com guest review

4/10 Fair

Messy!
Walls full of humidity, bathroom really deteriorated. Hotel staff very rude. Walls are paper thin. Beds are comfortable.
Verified Hotels.com guest review

8/10 Very good

Price and Quality related is perfect
Nice hotel for a cheap price. Great breakfast nice people. It is good it gets remodeld.
Verified Expedia guest review

6/10 Good

Hotel Location was OK
for my the 2 stay days was ok.
Verified Hotels.com guest review

4/10 Fair

Not a great location. Poor setup of hotel
Long walking in the hotel to get to the room - too spread out. Just inefficient. Pool is nice. Breakfast is good, but do not order from the restaurant st other times. I was served ice cold mole. Really not a convenient location at all
Verified Expedia guest review

10/10 Exceptional

Really nice place
Excellent hotel with nice indoor pool and good breakfast buffet included. The rooms are fine. Our room had a heat/ac unit that would not work. They brought us a portable heater that helped but not quite good enough. Had trouble loading the address into the gps. No problem on Google. The address is a km on the highway which the gps would not accept.
Verified Hotels.com guest review

8/10 Very good

Nice hotel if you are in transit
Breakfast buffet was excellent. Plenty of choices. Hotel staff very helpful. Would stay again.
Verified Hotels.com guest review