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White Oaks Resort & Spa, Niagara-on-the-Lake

4-star resort in Glendale with 3 restaurants and spa

From
$179 CAD

Property renovations and closures

  • This property is closed from April 19 2021 to June 2 2021 (dates subject to change).

Image gallery

  • Guest Room
  • Guest Room
  • Indoor Pool
  • Bathroom
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1 / 42Guest Room
9.0.Superb.
  • The customer service is amazing. The food is second to none with extremely generous…

    Mar. 31, 2021

  • Very clean, great facilities, the staff are extremely friendly and willing to help. Even…

    Mar. 20, 2021

See all 1,176 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Easy parking
Safe
Quiet
Convenient
  • Parking available
  • Pool
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 220 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Glendale
  • Outlet Collection at Niagara - 6 min walk
  • Niagara College Niagara-on-the-Lake Campus - 8 min walk
  • St. Catharine's Museum - 2.5 mi / 4 km
  • Lundy's Lane - 4.8 mi / 7.7 km
  • Brock University - 5.4 mi / 8.7 km
This property is closed from April 19 2021 to June 2 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room, 2 Double Beds
  • Standard Room, 2 Queen Beds, Tower
  • Superior Room, 1 King Bed
  • Luxury Executive Suite, 1 King Bed
  • Luxury Deluxe Suite

Location

  • In Glendale
  • Outlet Collection at Niagara - 6 min walk
  • Niagara College Niagara-on-the-Lake Campus - 8 min walk

What’s around

Landmarks

  • In Glendale
  • Outlet Collection at Niagara - 6 min walk
  • Niagara College Niagara-on-the-Lake Campus - 8 min walk
  • St. Catharine's Museum - 2.5 mi / 4 km
  • Lundy's Lane - 4.8 mi / 7.7 km
  • Brock University - 5.4 mi / 8.7 km
  • Clifton Hill - 7.5 mi / 12 km
  • Fallsview Casino - 8 mi / 12.9 km
  • Fallsview Indoor Waterpark - 8.1 mi / 13 km
  • Skylon Tower - 8.2 mi / 13.1 km
  • Casino Niagara - 8.2 mi / 13.2 km

Getting around

  • Pearson Intl. Airport (YYZ) - 78 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 45 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 19 min drive
  • St. Catharines Station - 9 min drive
  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 11 min drive
  • Niagara Falls Station - 11 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 4:00 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (CAD 15 per day)
  • Onsite valet parking (CAD 20 per day)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, The Spa at White Oaks. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a spa tub.

Guests under 13 years old are not allowed in the spa.

Dining

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Recreation

On Site

  • Fitness facilities
  • Health club
  • Indoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Basketball on site
  • Pilates classes on site
  • Racquetball/squash on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • White Oaks Resort Niagara-on-the-Lake
  • Niagara On The Lake White Oaks
  • White Oaks Resort Spa
  • White Oaks Resort & Spa Resort
  • White Oaks Resort & Spa Niagara-on-the-Lake
  • White Oaks Resort & Spa Resort Niagara-on-the-Lake
  • White Oaks Resort
  • White Oaks Niagara-on-the-Lake
  • White Oaks
  • White Oaks Resort Spa
  • White Oaks Hotel Niagara-On-The-Lake
  • White Oaks Spa
  • White Oaks Conference Resort And Spa
  • White Oaks Conference Hotel

Optional extras

Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

Self parking costs CAD 15 per day

Valet parking costs CAD 20 per day

Refrigerators are available for CAD 10 per day

Rollaway beds are available for CAD 20.0 per night

Breakfast costs between CAD 15 and CAD 25 for adults, and CAD 3.5 and CAD 5.75 for children (approximately)

Babysitting/childcare is available for an extra charge

WiFi is available in guestrooms for CAD 15 per night (rates may vary)

WiFi is available in public areas for CAD 15 per night (rates may vary)

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 13 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Breakage deposit: CAD 50.00 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, White Oaks Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 19 2021 to June 2 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 15 per day. Valet parking costs CAD 20 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 4:00 PM - 11:30 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-out and contactless check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Aroma Espresso Bar (3-min walk), bench•mark restaurant (8-min walk), and Johnny Rocco's (2.9 mi).
  • No, this resort doesn't have a casino, but Fallsview Casino (10-min drive) and Casino Niagara (11-min drive) are both nearby.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics , basketball, and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. White Oaks Resort & Spa also has an indoor pool and a sauna, as well as a steam room and a garden.
9.0.Superb.
  • 8.0.Very Good

    FIRE IN THE ELEVATOR SHAFT!

    Nice staff; alarm went off around 12:30 am because of a fire in the elevator, we sat in our car until 3:30 am and when we returned to our rooms, my clothes in the closet smelled like "burned rubber"....I left at 4 am, they promised a refund. My wife's birthday was "shot". The staff made the best of the situation with water bottles & blankets, tried real hard - shout out to the 1st responders & the staff. They were really concerned about every guest. I will go back to this hotel in the future because I feel they cared for our safety

    terra, 1 night trip, Mar. 20, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    My stay with the family was very very good , the kids loved swimming and the older boys loved the work out gym.

    2 night family trip, Mar. 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay.

    Very nice hotel with excellent facilities and exceptional service. Easy drive to many different things around Niagara.

    Victor, 1 night family trip, Feb. 26, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Okay if you can find a good deal

    Hotel was very clean and we had no COVID concerns. We stayed in the luxury suite at a discounted price it was worth the $200 but not the $400 advertised on the site.The heater was blowing cold air but luckily we had the fireplace, and it was pretty mild outside. Half the the jacuzzi jets didn't work. Guest services did comp part of our room service because of this. The bed left much to be desired. It was so loud and the frame was cheap. It wasn't great for sleeping either. We still had a nice time I just don't believe this was one of their better rooms. It advertises close to the outlet mall and that's no joke. It's literally beside the mall. If you think you're getting a view it will be of a parking lot.

    1 night trip, Jan. 10, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The staff were courteous and helpful. The room was sparkling. Very quiet setting. Lovely time away from the pandemic craziness.

    Jaan, 1 night romance trip, Dec. 12, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The room that I booked looked absolutely nothing like the photos. I was so severely disappointed when I walked through the door especially since I paid $300 for the room when I could have paid less and gotten better elsewhere. Expedia did a really bad job with their photo descriptions I don’t think I will be using this site anymore.

    TA, 1 night romance trip, Dec. 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel we love it there! The staff is great we ordered room service and it was amazing!

    1 night trip with friends, Nov. 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    A getaway for two nights. Room was amazing. All COVID precautions well observed. We felt very safe.

    Elizabeth, 2 night trip, Nov. 26, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly, helpful staff, efficient and clean facilities

    Stace, 2 night family trip, Nov. 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic

    Amazing friendly staff. Concierge organised a wine tour for our party and Philip our driver was incredible. Even with all of the restrictions due to COVID-19 we definitely book here again.

    Thomas, 2 night business trip, Nov. 20, 2020

    Verified Hotels.com guest review

See all 1,176 reviews