Palms Hotel & Retreat By Palette London Romford

Hornchurch hotel with restaurant

Choose dates to view prices

A great choice for a stay in Hornchurch, Palms Hotel & Retreat By Palette London Romford features a nightclub.
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Nightclub
  • Self parking
  • Room service
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Conference space

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
CA $90
CA $114 total
includes taxes & fees
Oct 25 - Oct 26

Room options

Showing 5 of 5 rooms
A hotel room with a large bed, a wooden headboard, a nightstand, a chair, and a TV on the wall.

Standard Double Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A hotel room with a large bed, a sofa, a chair, and a small table.

Accessible Double Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A hotel room with a large bed, a sofa, a chair, and a small table.

Executive Double Room

  • Garden view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Bridal Suite

  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
A hotel room with a large bed, two bedside tables, a desk with a chair, a wardrobe, and a mirror.

Standard Twin Room

  • Garden view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ

What's nearby

  • Whitelands Dog Walking Area - 5 min drive - 2.1 km
  • River Thames - 13 min drive - 18.5 km
  • Lakeside Shopping Centre - 13 min drive - 17.8 km
  • Bluewater Shopping Centre - 17 min drive - 23.0 km
  • Brands Hatch Circuit - 30 min drive - 38.2 km

Getting around

  • London (SEN-Southend) - 33 min drive
  • Stansted Airport (STN) - 36 min drive
  • London City Airport (LCY) - 37 min drive
  • Heathrow Airport (LHR) - 73 min drive
  • Upminster Station - 4 min drive
  • Gidea Park Station - 6 min drive
  • Harold Wood Station - 23 min walk

Restaurants

  • ‪The Hop Inn - ‬6 min drive
  • ‪Great Wall Chinese Takeaway - ‬6 min drive
  • ‪The Ardleigh - ‬19 min walk
  • ‪The New Inn - ‬5 min drive
  • ‪Number One - ‬6 min drive

About this property

Palms Hotel & Retreat By Palette London Romford

  • A great choice for a stay in Hornchurch, Palms Hotel & Retreat By Palette London Romford features a nightclub.

At a glance

Hotel size

    • 138 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Onsite self parking (GBP 10 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room
  • Conference space (270 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Picnic area
  • Terrace
  • Nightclub
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 79
  • Upper floors accessible by stairs only
  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs GBP 10 per day

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property has a strict no-smoking policy. Violators will be subject to penalties (GBP 250).

Also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

Are pets allowed at Palms Hotel & Retreat By Palette London Romford?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Palms Hotel & Retreat By Palette London Romford?

Yes. Self parking costs GBP 10 per day.

What are the check-in and check-out times at Palms Hotel & Retreat By Palette London Romford?

You can check in starting at 3:00 PM. Check-out time is 11 AM.

Is there an onsite casino at Palms Hotel & Retreat By Palette London Romford?

No, this hotel doesn't have a casino, but Aspers Casino (26-min drive) is nearby.

What is there to do at Palms Hotel & Retreat By Palette London Romford and nearby?

Palms Hotel & Retreat By Palette London Romford has a nightclub and a picnic area.

Are there restaurants at or near Palms Hotel & Retreat By Palette London Romford?

Yes, there's an onsite restaurant.

Have a question?

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Palms Hotel & Retreat By Palette London Romford Reviews

6.8

Good

7.8

Cleanliness

6.4

Amenities

6.8

Staff & service

7.4

Property conditions & facilities
Verified review

8/10 Very good

Good for short stays
Verified review

10/10 Exceptional

The air conditioning was amazing in the recent heat wave. The room was nice and big. Only downside was the internet in the room was so poor non existent even.
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10/10 Exceptional

Excellent experience. Good hotel overall
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6/10 Good

The hotel was very clean and parking very safe.
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10/10 Exceptional

Nice clean hotel with pleasant and polite staff. Good food in restaurant
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10/10 Exceptional

Staff amazing, nice and clean.
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4/10 Fair

Rooms to warm no aircon, no fan in the rooms. Massive bed though.
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10/10 Exceptional

Friendly staff, BOKA restaurant which is attached to the hotel serves amazing food… highly recommend
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10/10 Exceptional

Nice clean room, polite staff and room service food was really good
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10/10 Exceptional

Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
Verified review

4/10 Fair

Check in was poor. Reception staff too busy (more interested in each others phone pictures) talking to each other in between helping me and explaining I had to pay £10 overnight to park, in a car park belonging to the hotel I paid £120 a night to stay in. Scan this to check in and sort your deposit, scan that for the car park (sorry it’s not on your email) and scan this for the WiFi to help you pay extra. The room was clean and a decent size. The exec room had a fridge I didn’t use and minimal tea/coffee options - no sweetener or spoons. The bathroom was clean but the shower is too close to the wall so you have to lean in or against the wall to shower. Breakfast was nice but eerily quiet. Another member of staff front facing on their phone overseeing a small breakfast room list. The food itself was good but no atmosphere, no engagement from staff and totally self serve
Verified review

8/10 Very good

Hottest day of year so the air conditioned room was welcoming, room was spacious and comfortable, but did show some areas of wear. No coffee in the room. Breakfast expensive to opted for nearby McDonald’s instead. But overall a very pleasant stay.
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10/10 Exceptional

Friendly staff. Clean, comfortable spacious rooms, excellent restaurant.
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10/10 Exceptional

Nice clean room, staff polite as usual…
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10/10 Exceptional

Stayed a few times.. Clean, polite and great restaurant on site
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10/10 Exceptional

Great for parking, fabulous meal in the restaurant
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6/10 Good

The staff were kind at the beginning and let us store our luggage before check in. However when we were leaving we asked the bar to fill up our water bottles and he gave us attitude and said to come back in 20 minutes. NO AC, the room was hot but staff did give us a fan upon request. When I moved the trash can in the restroom there was someone’s urine on the bottom of it and it got all over the bathroom floor.
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8/10 Very good

Really warm room with a comfortable large bed.
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10/10 Exceptional

Reception staff, clean room
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10/10 Exceptional

Clean room and friendly staff. Thank you
Verified review

10/10 Exceptional

Clean rooms, polite staff and the restaurant Boka on site serves amazing food. Or they provide room service if you don’t fancy leaving the room.
Verified review

6/10 Good

The rooms were fairly clean, not as well presented as the former and restraint, which were lovely. The food in the restaurant was lovely and the barman/waiter was great at his job. The bedrooms were very hot, I kept a fan going at all times, provided at reception on request. The property is a bit out the way and I had to walk 20 minutes to the nearest pub to be able to do my work one afternoon. Working WiFi is a bit of an essential in the modern world, especially as my phone only had satellite reception! Still trying to understand how it is a ‘resort’ as no other facilities. I would go back for food but not to stay over
Verified review

10/10 Exceptional

Nicely appointed room and entrance area. Handy location with good access to the motorway network. Would stay here again. Large car park to the front of the premises.
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10/10 Exceptional

Woman on the reception was very helpful and friendly.
Verified review

8/10 Very good

Ideal location for what we wanted. Lovely clean hotel, recently renovated. Had just reopened when we visited, so a few teething issues, ran out of a lot of drinks, not enough breakfasts for people that had reserved a breakfast. Hotel was sold out due to Chelmsford part in the park. Overall lovely stay, some nice restaurants and bars,cafes close by.