Pullman Rotorua

Luxury hotel with restaurant, near Government Gardens

Choose dates to view prices

Fri, Dec 19
Sun, Dec 21
December 2025
12
January 2026
Nestled near Government Gardens, Pullman Rotorua offers a tranquil retreat with modern comforts. Dine al fresco at Barrel & Co Bar and Grill, enjoy a drink at the bar or work out in the gym. With free in-room WiFi and helpful multilingual staff, this luxury eco-certified hotel is perfect for relaxation.
Excellent

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • 4 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar
CA $226
CA $260 total
includes taxes & fees
Dec 15 - Dec 16

Why we love this property

Luxury curated spaces
This hotel showcases carefully curated decor throughout its spaces. Luxury design elements create an elegant, sophisticated atmosphere.
Foodie heaven awaits
Farm-to-table dining with outdoor seating. Vegan and vegetarian dishes shine at every meal. The vibrant bar elevates this culinary gem.
Luxurious sleep sanctuary
Drift into a sumptuous sleep under premium bedding and down comforters. Blackout drapes seal the world out, while indulgent 24-hour room service awaits.

Room options

Showing 19 of 19 rooms
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed, City View

Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 26 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down comforters, minibar, in-room safe
Superior Room, 2 Queen Beds, City View
Superior Room, 2 Queen Beds, City View
Premium bedding, down comforters, minibar, in-room safe

Superior Room, 2 Queen Beds, City View

Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View

Excellent

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Superior Suite, 1 King Bed, City View
Premium bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed, City View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer

Superior Two Queen Room with City View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down comforters, minibar, in-room safe
49-inch Smart TV with digital channels, TV, pay movies
Shower, rainfall showerhead, designer toiletries, hair dryer

Superior King Room with City View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe King Room with City View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down comforters, minibar, in-room safe
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down comforters, minibar, in-room safe

Superior Two Queen Room with Lake View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down comforters, minibar, in-room safe
Shower, rainfall showerhead, designer toiletries, hair dryer
Shower, rainfall showerhead, designer toiletries, hair dryer

Superior King Room with Lake View

  • Sleeps 2
Shower, rainfall showerhead, designer toiletries, hair dryer
Premium bedding, down comforters, minibar, in-room safe
49-inch Smart TV with digital channels, TV, pay movies
Shower, rainfall showerhead, designer toiletries, hair dryer

Deluxe King Room with Lake View

  • Sleeps 2

Deluxe Executive King Room with City View

  • Sleeps 2

Deluxe Executive King Room with Lake View

  • Sleeps 2

Superior King Suite with City View

  • Sleeps 2

Executive King Suite with Lake View

  • Sleeps 2
Premium bedding, down comforters, minibar, in-room safe
Deluxe Room, 1 King Bed, City View (Deluxe)
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Lake View (Deluxe)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Lake view
  • Sleeps 3
  • 1 King Bed
Executive Suite, 1 King Bed, Lake View
Premium bedding, down comforters, minibar, in-room safe
Executive Suite, 1 King Bed, Lake View
Executive Suite, 1 King Bed, Lake View

Executive Suite, 1 King Bed, Lake View

Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Dining table
Smart TV
  • Sleeps 2
  • 1 King Bed

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About the area

Map
1135 Arawa St, Rotorua, 3010

What's nearby

  • Rotorua i-SITE Visitor Centre - 1 min walk - 0.0 km
  • Eat Street - 2 min walk - 0.2 km
  • Tamaki Maori Village - 3 min walk - 0.3 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 8 min walk - 0.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 17 min drive

Restaurants

  • ‪Poco. - ‬2 min walk
  • ‪Aroma Cafe - ‬3 min walk
  • ‪Brew | Craft Beer Pub - ‬3 min walk
  • ‪Pig & Whistle - ‬2 min walk
  • ‪Fat Dog Cafe & Bar - ‬1 min walk

About this property

Pullman Rotorua

When you stay at Pullman Rotorua, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 130 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite valet parking (NZD 59 per day; includes in/out privileges)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Working away

  • 4 meeting rooms
  • Conference space (1227 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 51
  • Stair-free path to entrance

Room amenities

Be entertained

  • 49-inch Smart TV
  • Premium digital channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Dining table
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

Barrel & Co Bar and Grill - Onsite steakhouse. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately NZD 49 for adults and NZD 25 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2 percent

Children & extra beds

  • Rollaway beds are available for NZD 150.0 per night

Parking

  • Covered valet parking costs NZD 59 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

Pullman Rotorua Hotel
Pullman Rotorua Rotorua
Pullman Rotorua Hotel Rotorua
Pullman Rotorua (Opening January 2020)

Frequently asked questions

Does Pullman Rotorua offer free cancellation for a full refund?

Yes, Pullman Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Rotorua?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Rotorua?

Yes. Valet parking costs NZD 59 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Pullman Rotorua?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Pullman Rotorua and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Pullman Rotorua?

Yes, Barrel & Co Bar and Grill offers alfresco dining.

What's the area around Pullman Rotorua like?

Pullman Rotorua is a short 9-minute walk from Polynesian Spa and 4 minutes' walk from Eat Street.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Pullman Rotorua Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

RoomService staffLocationRestaurantBathroomBedParkingBreakfastShowerView

What guests liked

  • The restaurant offered a great menu with prompt service and convenient dining options. (10 reviews)
  • Breakfast was very good with a lot of options and convenient hours. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Great central location for a weekend stay in Rotorua.
Constantine, 2-night trip

10/10 Exceptional

Would love to stay there again, thank you for your hospitality
Tianlu, 2-night trip

10/10 Exceptional

The hotel was in a very convenient location. It was comfortable and clean!
Melissa, 1-night trip

8/10 Very good

Great location, probably best hotel in Rotorua. Love the milk on tap. Nice gym, excellent TVs that aren't locked down like other hotels. Negatives - valet parking is so expensive that it sits empty, bed not super comfortable, and the lighting setup is bizarre. Can't turn on bathroom light separately to bedroom light, so you'll wake people up.
Dane, 3-night trip

10/10 Exceptional

Wonderful stay, friendly staff
Con, 1-night trip

10/10 Exceptional

The wonderful staff ... nice and walk to local restaurant. And to the lake front... cleanliness of the rooms
Michelle, 5-night trip

10/10 Exceptional

Amazing hotel ! Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms
David, 2-night trip

10/10 Exceptional

Super friendly staff, location is perfect. Everything is with in 5 to 10 minute walk.
GURBIR, 2-night trip

10/10 Exceptional

Loved the restaurant and walkability to lots of other options nearby. Room was very clean Staff were wonderful always greeted us with a smile
richard, 1-night trip

10/10 Exceptional

I would definitely recommend this hotel to the others.
Sylvia, 2-night trip

10/10 Exceptional

The staff were very friendly. The beds were comfortable and the rooms were really clean. Very pleasant stay.
Pally, 1-night trip

10/10 Exceptional

Great property
Yashita, 2-night trip

8/10 Very good

Loved the feel and the vibe of the place. Didn’t like how the toilet and shower were placed, use to having those amenities behind a separate section. Didn’t really like hearing my husband poop while I was watching tv
Jo-Anne, 1-night trip

10/10 Exceptional

Stunning property. The room was beautiful. Cleanliness was impeccable. Breakfast buffet was delicious! Walking distance to great restaurants. Highly recommended.
Cara, 1-night trip

10/10 Exceptional

The room was clean, staff were excellent. Would definitely stay there again.
Lynsay, 2-night trip

8/10 Very good

Great rooms with comfortable beds and all the amenities you need.
Susan, 1-night trip

10/10 Exceptional

We used valet parking. Breakfast was very good and dinner was great here. Nice room with comfortable beds
richard, 2-night trip

10/10 Exceptional

Close to lots of restaurants! Loved the room and view of the lake.

10/10 Exceptional

Great place for family
Lincoln, 2-night trip

10/10 Exceptional

Perfectly located accommodation with plenty of food and shipping options. Very nice facility.
Gregory, 2-night trip

10/10 Exceptional

Great stay
Rohit, 2-night trip

6/10 Good

Large room with no storage other than a very small wardrobe. No draws enabling a suitcases to be unloaded. Comfortable and clean but dark with very little lighting. No movie channels just free to air. Aircon was very good and quiet. We considered room was built for wheel chair access.
Chris, 3-night trip

8/10 Very good

Nice place to stay and there is some nice restaurant just in the corner
Salesh, 2-night trip

10/10 Exceptional

Nice property
Greg, 2-night trip

10/10 Exceptional

Location!!
Ashley, 3-night trip