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Hotel Lago

Photo gallery for Hotel Lago

Front of property
Balcony
Balcony
Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Overview of Hotel Lago

Hotel Lago

4.0 star property
4-star hotel in Torno with restaurant and bar/lounge

9.6/10 Exceptional

65 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Via Cesare Poggi 20, Torno, Provincia di Como, 22020
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Sauna
  • Self parking
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • Lake Lugano - 42 min drive
  • Villa del Balbianello - 82 min drive

Getting around

  • Lugano (LUG-Agno) - 59 min drive
  • Milan Malpensa Airport (MXP) - 61 min drive
  • Linate Airport (LIN) - 74 min drive
  • Bergamo Orio al Serio Airport (BGY) - 93 min drive
  • Albate-Trecallo Station - 15 min drive
  • Como San Giovanni Station - 19 min drive
  • Cantù Station - 20 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Hotel Ristorante Vapore - 12 min walk
  • Momi - 7 min drive
  • Borgo Sant’Agostino - 8 min drive
  • Ox - 8 min drive
  • Alle Terrazze Como - 10 min drive

About this property

Hotel Lago

A great choice for a stay in Torno, Hotel Lago features a rooftop terrace and offers an airport shuttle (available 24 hours) for EUR 220 per vehicle. Guests can enjoy local cuisine at Ristorante, which serves dinner, and the sauna makes for a relaxing end to the day. This upscale hotel also features a bar/lounge, a snack bar/deli, and a garden.

Languages

English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 8:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Covered onsite self parking (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Onsite carport

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 8:00 AM–10:30 AM
  • Hosted evening meals daily for a surcharge (reservations required)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Hiking/biking trails
  • Helicopter/airplane tours
  • Mountain climbing nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Bike storage

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • Bicycle parking
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Italian

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving features in guestrooms
  • Water-efficient toilets only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Ristorante - This restaurant specializes in local cuisine and serves dinner only. A children's menu is available. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: EUR 200 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 220 per vehicle (roundtrip, maximum occupancy 7)
  • Late check-in between 10:30 PM and 8:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Covered self parking costs EUR 15 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Lago Hotel
Hotel Lago Torno
Hotel Lago Hotel Torno

Frequently asked questions

Does Hotel Lago offer free cancellation for a full refund?
Yes, Hotel Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Lago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Lago?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Lago?
Yes. Self parking costs EUR 15 per day. Parking spots may be limited. Electric vehicle charging is available.
Is airport shuttle service offered by Hotel Lago?
Yes, an airport shuttle is available. The charge is EUR 220 per vehicle roundtrip.
What are the check-in and check-out times at Hotel Lago?
You can check in from 2:00 PM - 8:00 PM. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Hotel Lago and nearby?
Have fun with onsite activities like cycling and hiking. Additional recreation onsite includes helicopter/airplane tours. Enjoy amenities like a sauna and a garden.
Are there restaurants at or near Hotel Lago?
Yes, Ristorante offers local cuisine. Nearby restaurants include Hotel Ristorante Vapore (12-min walk), Momi (2.9 mi), and Borgo Sant’Agostino (4.6 mi).
Does Hotel Lago have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Lago like?
Hotel Lago is located on the Strip. Popular attractions include Piazza Cavour, which is 15 minutes away by car.

Overall score and ratings

9.6

Exceptional

9.9/10

Cleanliness

9.9/10

Staff & service

10.0/10

Amenities

9.9/10

Property conditions & facilities

9.8/10

Eco-friendliness

10/10 Exceptional

Heidi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicest host family you could ever imagine
Amazing!
Marshall, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Best Boutique Hotel in Italy. Amazing time!
We stayed in September 2022 for the Monza F1 Grand Prix, whilst getting to spend time on Lake Como and not just seeing Monza. This hotel is quite simply wonderful and we cannot recommend it highly enough. The owners and staff are very attentive whilst being friendly and have set an exceptional standard. It is spotlessly clean and perfectly situated with beautiful views over the lake. We shall return very soon. To Roberta, Roberto and family thank you so much for the fantastic time we stayed at your wonderful hotel. Wishing you a hugely successful future.
Bedroom with stunning views
Smart TV with the best backdrop ever
Immaculately maintained
Paul, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel agréable. Le service est très bien. Situé à côté de Côme donc pratique. La vue est agréable. Les chambres sont un peu cher, et c'est un peu bruyant. Compte tenu du tarif de la chambre, j'ai été surpris de devoir payer le parking.
Martin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

DANIELA, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Deborah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keira, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We were there for 3 nights. Stuff is very helpful and friendly. Had a fantastic experience. You need to have a car to get in and out or to the closest town. Parking is included. Recommending to have a breakfast with a lake view and book a room with a lake view as well.
Fedir, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

LAURO, 2-night trip
Verified Hotels.com guest review