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Extended Stay America Suites Phoenix Biltmore

2.5 star property
Hotel with outdoor pool, near Biltmore Fashion Park

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Exterior
In the heart of Phoenix, Extended Stay America Suites Phoenix Biltmore offers a comfortable retreat. Start your day with to-go breakfast, stay active in the gym, and unwind by the outdoor pool or with a cup of coffee in the lobby. Helpful staff have made previous guests feel at home.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Non-smoking
  • Gym
  • Free breakfast
  • Free parking

Main amenities (11)

  • Housekeeping (on request)
  • Outdoor pool
  • Fitness center
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Picnic area
  • Barbecue grills
  • Limited hour front desk

Feel at home (6)

  • Sofa bed
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $96
CA $108 total
includes taxes & fees
Apr 20 - Apr 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Exterior

Extended Stay America Select Suites Phoenix Airport E Oak St

  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
6.0 out of 10, 1,001 reviews
The price is CA $102
CA $115 total
includes taxes & fees
Apr 20 - Apr 21
Extended Stay America Select Suites Phoenix Airport E Oak St
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About the area

Map
5235 N 16th St, Phoenix, AZ, 85016

What's nearby

  • Biltmore Fashion Park - 3 min drive - 2.4 km
  • Arizona Biltmore Resort - Links Course - 3 min drive - 2.0 km
  • Arizona Biltmore Country Club - 4 min drive - 2.9 km
  • Phoenix Convention Center - 9 min drive - 10.2 km
  • Chase Field - 10 min drive - 10.8 km

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX) - 12 min drive
  • Phoenix Deer Valley Airport (DVT) - 20 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 29 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 33 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 47 min drive

Restaurants

  • ‪In-N-Out Burger - ‬17 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪5 & Diner - ‬1 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Extended Stay America Suites Phoenix Biltmore

Extended Stay America Suites Phoenix Biltmore puts you within a 10-minute drive of Phoenix Convention Center and Footprint Center. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Also, Chase Field and Grand Canyon University are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 111 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests arriving after 10.30 PM should use the intercom to request assistance.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Laundry facilities

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Frequently asked questions

Does Extended Stay America Suites Phoenix Biltmore offer free cancellation for a full refund?

Yes, Extended Stay America Suites Phoenix Biltmore does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Extended Stay America Suites Phoenix Biltmore?

Yes, there's an outdoor pool.

Are pets allowed at Extended Stay America Suites Phoenix Biltmore?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Extended Stay America Suites Phoenix Biltmore?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Phoenix Biltmore?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Extended Stay America Suites Phoenix Biltmore?

No, this hotel doesn't have a casino, but Casino Arizona (20-min drive) and Talking Stick Resort Casino (20-min drive) are both nearby.

What is there to do at Extended Stay America Suites Phoenix Biltmore and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.

Does Extended Stay America Suites Phoenix Biltmore have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

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Reviews

6.2

Good

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Just what I needed to get away. Location was perfect, close to the 51 and downtown. All good.
Yvonne E, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KeAndre, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

The only problem was with the check in. The system was down and it took over 40 minutes to get a room. The woman at the desk was very nice and did her best to help.
Bruce, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Darion, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Raul, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It met our needs for the night! It was good!
1-night family trip
Verified Hotels.com guest review

6/10 Good

NO room service
NO room service: terrible, if you need something you have to go personally to the lobby (get clean towels, shampoo, toilet paper, empty the trash can, etc)...
Miriam, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Maria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel was fine. The bed was as hard as a rock so we both woke up with aching backs. I was not thrilled with no housekeeping service. After paying almost $700 for a 4 night stay, I do expect clean towels and a freshly made bed. I was told if I wanted clean sheets, I had to bring the dirty ones to the front desk and they would exchange them for clean ones. There are no ice machines, and the vending machine with drinks was empty. The room had a kitchen but no dishes or silverware. The staff were friendly.
kristin, 4-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting Hotel
Never again. Room 233. Bath does not drain. 4” of water with a fast shower, bath sink does not drain and splatters everywhere and Full of water from short use. Checked in…tv remote had no batteries and no back…kitchen counter had paint peeling off….hallway and elevator to the 2nd floor was disgusting… dog hair and trash everywhere…outside our room was 5 huge bags of garbage…halls had a terrible smell. We were locked out of the outside door…one of the nights when returning…took 20 minutes to finally see someone inside to let us in! Very disappointed to say the least!!!!!
Shellie, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

David, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

NEVER AGAIN!
This hotel was understaffed and took forever. There was always a line to talk to the front desk. The room phone didn’t work had to use my cell to contact them. Front desk was friendly but at one point one of the housekeepers came up to tell us to be quite cause the downstairs people complained but we were no where being loud. And the housekeeper was extremely rude when telling us! Also at some point the staff came up to tell us that our shower was leaking to the downstairs room! They told us they may have to change us rooms but they never came back and told us anything. They also say they have kitchen items that could be delivered to your room but when I called they said they didn’t have any available. I waited for maybe over 5 hours and called so many times to ask if they had any yet and they never got any. Floors were also so dirty could tell they had not been mopped! Over all bad experience!
Frankie, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Tonya, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Room was great but service lacked a bit. What you got is what you got no budge was told they were oversold and we might not have a room. GJ
Josephine, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Comfortable and affordable
Comfortable mattress and pillows. Everything worked as expected; service was polite and efficient. Zero complaints! This was a spring stay, so I cannot comment as to the adequacy of air conditioning in the summer, but the thermostat worked perfectly for me.
Brent, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amanee, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

2/10 Poor

Yasmine, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kyleen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very dirty, things falling apart. Probably will never stay at an Extended Stay ever again.
8-night trip
Verified Hotels.com guest review

2/10 Poor

Bad experience
This property was dirty! The front door was even dirty all it needed was to be wiped off. We had dirty towels in our room. The paint was peeling, the beds were like big cots and extremely uncomfortable, the floors were dirty and had gum stuck and rubbed into them, the shower head was coming off the wall, there was no breakfast or coffee, the stairwell smelled like pot! The first two days, the pool was warmer than bath water and the next days it was too cold to get into. The front desk people were nice but it didn’t make up for the stay!
Ryan, 6-night family trip
Verified Hotels.com guest review