4/10 Fair
Mar 30, 2025
Neglected room without proper setup - not good
I recently stayed at the Extended Stay America in Dublin, OH, and unfortunately, my experience was far from satisfactory. Upon arrival at 11 PM, I encountered two men in the parking lot, one of whom was shirtless, engaging in loud conversation. This made me feel uneasy and raised concerns about the hotel's security.
Entering my room, I discovered that the sofa bed lacked essential bedding—no sheets, blankets, or pillows were provided. I had to contact the front desk and wait for these items to be delivered, which was inconvenient after a long day of travel.
The room's condition was disappointing. The carpet had noticeable bald patches, and the baseboard trim along the walls was deteriorating and rotting. The leather recliner in the room had several rips and tears in the cushion, adding to the overall sense of neglect. The bathroom was particularly unappealing; the bathtub was grimy, and the tiles appeared to have been hastily painted over, giving the space a neglected and unclean feel.
Overall, this stay did not meet my expectations, and I would not recommend this hotel to others seeking comfortable and well-maintained accommodations.
Mike
Mike, 1-night family trip
Verified Hotels.com guest review