Hotel Castillo Huatulco & Beach Club

3.5 star property
Beach hotel with free beach shuttle, near Chahue Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castillo Huatulco & Beach Club

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
View from property
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Family Suite | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Beach umbrellas
  • Beach sun loungers
  • Free beach club nearby
  • Beach towels
  • Children's pool
  • Pool bar
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Living room
The price is CA $104
CA $123 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 12 of 12 rooms

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 2
  • 1 Queen Bed

Family Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

Standard Room, Multiple Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Cable channels
  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 5
  • 1 Twin Sofa Bed and 2 Double Beds

Room Standard

  • Sleeps 4
  • 2 Queen Beds

Room Standard

  • Sleeps 4
  • 2 Queen Beds

Family Room -6 Guests-

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco, OAX, 70987

What's nearby

  • Playa Santa Cruz - 6 min walk
  • Chahue Beach - 16 min walk
  • Huatulco National Park - 5 min drive
  • La Entrega Beach - 11 min drive
  • Tangolunda Beach - 15 min drive

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 22 min drive
  • Free beach shuttle

Restaurants

  • ‪Restaurant Ve el Mar - ‬4 min walk
  • ‪mercado organico Santa Cruz - ‬3 min walk
  • ‪Restaurante México Lindo - ‬8 min walk
  • ‪Niko's - ‬7 min walk
  • ‪Dona Celia Lobster House - ‬6 min walk

About this property

Hotel Castillo Huatulco & Beach Club

Hotel Castillo Huatulco & Beach Club puts you within a 15-minute drive of La Entrega Beach. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at La Capilla, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. Other highlights include a poolside bar, a children's pool, and a snack bar/deli. Fellow travelers say good things about the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Hotel Castillo Huatulco & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 159 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Free covered onsite valet parking

Offsite

  • Free beach shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Free beach shuttle
  • Pool table
  • Free beach club nearby
  • Beach nearby
  • Golfing nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (200 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 2 outdoor pools
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
  • Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 400 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Castillo Hotel Huatulco
Hotel Castillo Huatulco Santa María Huatulco
Castillo Huatulco Hotel
Hotel Castillo Huatulco
Castillo Huatulco Santa María Huatulco
Castillo Huatulco ta ía Huatu
Hotel Castillo Huatulco
Castillo Huatulco & Beach Club
Hotel Castillo Huatulco & Beach Club Hotel
Hotel Castillo Huatulco & Beach Club Santa María Huatulco
Hotel Castillo Huatulco & Beach Club Hotel Santa María Huatulco

Frequently asked questions

Is there a pool at Hotel Castillo Huatulco & Beach Club?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Castillo Huatulco & Beach Club?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Castillo Huatulco & Beach Club?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Castillo Huatulco & Beach Club?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge of MXN 350 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 400 (subject to availability). Contactless check-out is available.
What is there to do at Hotel Castillo Huatulco & Beach Club and nearby?
Have fun with nearby activities like boat tours and kayaking, and practice your swing on the nearby golf course. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Hotel Castillo Huatulco & Beach Club?
Yes, La Capilla offers Mexican cuisine.
What's the area around Hotel Castillo Huatulco & Beach Club like?
Hotel Castillo Huatulco & Beach Club is a short 3-minute walk from Santa Cruz Bay and 6 minutes' walk from Playa Santa Cruz.

Hotel Castillo Huatulco & Beach Club Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staffBeachRoomRestaurantBreakfastFoodLobbyBarTownsShuttle

What guests liked

  • The beach was great, with a beautiful beach club and pool area, and the property's location made it easy to access the ocean. (10 reviews)
  • The pool was nice and clean, providing a great spot to relax and enjoy the surroundings. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

4/10 Fair

The hotel is outdated dark and low Ceilings for being in Mexico where is lots of sunshine, The buffet is very simple but good nothing fancy but good service, They have excellent location to one of the best areas in the Huatulco, They have rooms they are facing the street and they are super noisy I will stay again but avoid the rooms facing the street.
Miguel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose D, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The property was falling apart.
Hugo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Said, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 17-night trip
Verified Expedia guest review

8/10 Very good

Edgar, 5-night trip
Verified Expedia guest review

8/10 Very good

Karina, 1-night trip
Verified Expedia guest review

6/10 Good

Pictures displayed a different esthetic.
Karina, 1-night trip
Verified Expedia guest review

6/10 Good

Gildardo De La, 6-night trip
Verified Travelocity guest review

2/10 Poor

.
Yolanda, 3-night family trip
Verified Expedia guest review

4/10 Fair

Poor customer service. Property too old and not properly maintained.
Simon, 3-night family trip
Verified Expedia guest review

6/10 Good

Did not like having to wear a plastic bracelet for the entire stay. I was not informed of the Club located 15 minutes away the first day. I was there 3 days before I became of the Club availability.
Gustavo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
We had an amazing experience here, just stayed for a night in between travel and the service was amazing, staff was friendly and the place is beautiful! Would definitely stay here again!
Tabitha, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

noisy- lousy buffet- pillows hard as rocks
Verified Expedia guest review

10/10 Exceptional

This was our 3rd time at Hotel Castillo Huatulco & Beach Club. We really like it especially the walkability to other restaurants and shops. Highly recommended!
Peter, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

We really enjoyed our stay at Hotel Castillo Huatulco! It was our first time in Huatulco and wasn't sure what to expect, with a beach club and shuttle, but it was great. Also we asked for an upgrade with our room and Alejandro at the front desk was so great. All the staff are so friendly and professional. Big shout out to the team at the Beach Club especially Roody, Cyralini and Roal. If you are used to big 5 star resorts and the mile long buffets, you will not find that here, however the food is really good at the Beach Club. Good variety of dishes and can't go wrong with breakfast. We liked all the different Mexican dishes. As for dinner, we always went out into town where there are an abundance of great restaurants. We love Santa Cruz and will definitely be back.
Claudette Stephanie, 14-night romance trip
Verified Expedia guest review

6/10 Good

I liked it was closed to everything. I had an inconvenience, bc when i reserved i booked all inclusive and at the reception they changed it to not all inclusive, and wanted to charge me more.
Diana Lucia Cruz, 4-night family trip
Verified Expedia guest review

6/10 Good

Food was repetitive and hardly any variety. No wi-fi in hardly any rooms.
Patricia, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love that the hotel is in town and that you have access to the ocean via the beach club - the best of both worlds.
Judith, 16-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly and kind staff. It’s nice to eat at the hotel’s restaurant, some of the tables are set right next to the pool. The bleach club is such a treat, pure relaxation. I would definitely go back.
Laura, 6-night romance trip
Verified Orbitz guest review

8/10 Very good

Staff was great. Had some bugs crawling the walls in our rooms. Were shorted face cloths wish we had.
Bonnie, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Feb, 2024. Having stayed for 4 weeks, I'd say we have a worthy opinion. We knew this was a 3 1/2 (ish) star hotel but the food every night was terrific. There is lots of variety; you'll definitely find something for your appetite. The booze probably isn't top end but there was plenty of different drinks and the bartenders were fun personnel. We were in the hotel's newer area and our wifi and hot water were fine. Our balcony could fit two chairs and our safe was large and easy to operate. There's maybe two English tv stations but that was of little concern to us. The grounds, halls, food areas, lobby and pool were cleaned continually. The staff was very cordial and helpful. We had two issues (a noisy neighbour and the a/c) which were resolved immediately. Hotel Castillo is very close to everything in Santa Cruz and a 20 minute walk into La Crucecita. Many excursions are organized right out of the lobby. The Beach Club on Playa Chahue has a nice pool area and terrific food. The chairs are actually comfortable in the dining area - not the usual straight back, uncomfortable wooden chairs typical to Mexico. However, Playa Chahue is not for you if you're not a good swimmer - maybe just sit out in the waves near shore. We always managed to get shade, chairs and a lounger on the beach. (The loungers could use some padding for comfort.) We would definitely go back.
Bruce, 28-night romance trip
Verified Expedia guest review

8/10 Very good

The socializing in the lounge area was nice but it is better to get a room further away if youd like quiet before 10pm (or later on weekends). Staff were friendly and helpful.
gary, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Justin, 2-night trip
Verified Expedia guest review

8/10 Very good

Property is in easy walking distance of the beach, shopping and some amazing dining. Staff was friendly, helpful and many were bilingual. Rooms are very clean, pool is a decent size, breakfasts were great. Downside, no fridges in the room, and rooms on the streetside could be quite noisy. Drinks at the bar were a wee bit pricey for what you get. All in all, would definitely recommend for it’s cleanliness, location and helpful staff.
Hilda, 10-night trip with friends
Verified Expedia guest review