Enjoy your visit to Almaty with a stay at International Hotel Astana. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. A 24-hour fitness center, a steam room, and a snack bar/deli are other highlights.
Enjoy your visit to Almaty with a stay at International Hotel Astana. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. A 24-hour fitness center, a steam room, and a snack bar/deli are other highlights.
Languages
English, Russian, Turkish
At a glance
Hotel size
114 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
Garden
24-hour fitness center
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Wheelchair-accessible parking
Room amenities
Be entertained
Plasma television
Home comfort
Air conditioning and heating
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (one-way)
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, JCB International
Also known as
Astana International Almaty
Astana International Hotel
Astana International Hotel Almaty
Hotel Astana International
International Hotel Astana
International Hotel Astana Almaty
Hotel International Hotel Astana Almaty
Almaty International Hotel Astana Hotel
Hotel International Hotel Astana
International Hotel Astana Almaty
International Hotel Astana
International Astana Almaty
Astana International Hotel
International Astana
International Astana Almaty
International Astana Almaty
International Hotel Astana Hotel
International Hotel Astana Almaty
International Hotel Astana Hotel Almaty
Frequently asked questions
Does International Hotel Astana offer free cancellation for a full refund?
Yes, International Hotel Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at International Hotel Astana?
Sorry, pets aren't allowed.
Is parking offered on site at International Hotel Astana?
Yes, there's free self parking.
Is airport shuttle service offered by International Hotel Astana?
Yes, an airport shuttle is available. The charge is KZT 3500 per vehicle one-way.
What are the check-in and check-out times at International Hotel Astana?
Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in is available.
Is there an onsite casino at International Hotel Astana?
No, this hotel doesn't have a casino, but Casino Zodiak (4-min drive) is nearby.
What is there to do at International Hotel Astana and nearby?
International Hotel Astana has a spa and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near International Hotel Astana?
Yes, there's an onsite restaurant.
What's the area around International Hotel Astana like?
International Hotel Astana is a short 12-minute walk from Almaty Central Stadium and 18 minutes' walk from St Nicholas Cathedral.
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Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
6.6/10
Staff & service
7.4/10
Amenities
5.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
22 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Nov 2024
Bed was very uncomfortable, got severe neck and back ache.
There were no refreshments in room.
Did not provide with bottle of water.
There was loud scary noise in commode in batgroom which woke me up several times at night
Verified traveller
4-night business trip
Verified Hotels.com guest review
2/10 Poor
23 Oct 2024
Aigul
Aigul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Oct 2024
Friendly staff, good breakfast, clean
Ilya
Ilya, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
19 Oct 2024
Very good hotel for the price!
I will book there again!
Ilya
Ilya, 9-night trip with friends
Verified Expedia guest review
2/10 Poor
15 Oct 2024
Fits the bill for a 1 star review.
- Very noisy traffic all night long. Although double glazed it sounded like the window was open!
- Wifi near useless.
- Uncomfortably mattress. I could feel the metal in my back.
- Breakfast... when it's gone that's too bad.
- General fabric and maintenance extremely poor. Bare wires in bathroom.
- No bar, contrary to listing.
Paid for 3 nights but left after a near sleepless first.
Mark
Mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
This is a lot nicer than the reviewers stated. I did stay in a double suite. The bathroom was very modern looking, and the bed was very comfortable. Breakfast was wonderful
Melissa
Melissa, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Feb 2024
Nurislom
Nurislom, 1-night business trip
Verified Hotels.com guest review
6/10 Good
18 Feb 2024
Совсем не первой свежести гостиница
Не работал туалет, ремонт уже совсем не первой свежести. Тонкие стены, слышно соседей.
Ivan
Ivan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2023
Stanislav
Stanislav, 1-night trip
Verified Orbitz guest review
4/10 Fair
12 Nov 2023
Window
Mohammad
Mohammad, 2-night trip
Verified Expedia guest review
2/10 Poor
15 Oct 2023
Super old
Daniyar
Daniyar, 2-night business trip
Verified Expedia guest review
8/10 Very good
30 Oct 2019
Value for Money. Staffs are helpfull
Verified traveller
2-night family trip
Verified Hotels.com guest review
6/10 Good
27 Aug 2019
The hotel needs to update everything. It is rated as a 4star hotel, but it is more a 2/3 star hotel. It is in a great neighbourhood walking distance to metro and restaurants. Easy to find.
Michiel
Michiel, 2-night trip
Verified Hotels.com guest review
2/10 Poor
28 Jun 2019
Bad Bad Bad
What a terrible experience. Never again! Cherry on top was the electricity blackout ONLY at the hotel. Stay away from this place if you value your hard earned money.
Verified traveller
2-night romance trip
Verified Hotels.com guest review
6/10 Good
23 Jun 2019
Overall it was ok. Upsetting thing was that I did not find the tea bags and the used item from the bar by the previous guest was not restored.
LauraJ
LauraJ, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Apr 2019
Verified traveller
6-night trip
Verified Expedia guest review
2/10 Poor
27 Feb 2025
Eduardo
Eduardo, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
28 Feb 2024
It’s an ok hotel, bed sheet not clean, I found few hair on the 1st day, but bkf is ok, front desk speak English, like most of 3 star hotel, house keeping is a problem, rest of thing all good
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
16 Oct 2023
filippo
filippo, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2019
Nataliya
Nataliya, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2019
Satisfaisant, le personnel super fait la différenc
Personnel très gentil
Petits déjeuners satisfaisants
Chambres simples spartiates, pas de frigo pas de minibar, juste le strict minimum.
Bons repas
Navette aéroport payante
Verified traveller
2-night business trip
Verified Hotels.com guest review
2/10 Poor
8 Oct 2019
아스타나의 안좋은추억
후론트에서 예약사항을 인지하지 못하여(방 예약사항, 사용인원등)
체크인하는데 1시간 이나 소요됨
하우스키핑 운영시 원칙이 없는것 같음 (팁을 주어야 타월이 새로이 비취됨) 5일 숙박
청소상태 매우 나쁨