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Charlottetown Inn & Conference Centre

3.5 star property
Eco-certified Charlottetown hotel with indoor pool, connected to the convention center

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

Indoor pool
Deluxe Suite | Private kitchen
Property entrance
RENOVATED 1 QUEEN-MAIN BUILDING
Lobby
In the heart of Charlottetown, Queens Square is home to Charlottetown Inn & Conference Centre, offering a haven with continental breakfast and dry cleaning services. Take a dip in the indoor pool or get moving at the gym - perfect for active travelers.

Reviews

5.2 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Free breakfast
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $109
CA $129 total
includes taxes & fees
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Renovated Standard 2 Queen beds - North building

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | Private kitchen

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Sofa bed
Private bathroom
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | Private kitchen

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

Deluxe Studio Suite - North building

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

RENOVATED 1 QUEEN-MAIN BUILDING

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Bathroom

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | Private kitchen

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed
Lobby

Canadas Best Value Inn & Suites Charlottetown

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.0 out of 10, Very good, 1,086 reviews
The price is CA $110
CA $130 total
includes taxes & fees
May 2 - May 3
Canadas Best Value Inn & Suites Charlottetown
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About the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 6 min walk - 0.5 km
  • Confederation Centre of the Arts - 6 min walk - 0.5 km
  • Charlottetown Port - 9 min walk - 0.8 km
  • University of Prince Edward Island - 3 min drive - 2.7 km

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Receiver Coffee Co. the Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hopyard - ‬6 min walk

About this property

Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre is a great choice for a stay in Charlottetown. You can get a workout in at the fitness center or take a dip in the indoor pool. Fellow travelers love the central location.

Languages

English

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 17 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (6000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

  • Deposit: CAD 200 per accommodation, per stay

Optional extras

  • Refrigerators are available for CAD 10.00 per night

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre offer free cancellation for a full refund?

Yes, Charlottetown Inn & Conference Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Charlottetown Inn & Conference Centre?

Yes, there's an indoor pool.

Are pets allowed at Charlottetown Inn & Conference Centre?

Yes, pets are welcome. There's a charge of CAD 25 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at Charlottetown Inn & Conference Centre?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Charlottetown Inn & Conference Centre?

No, this hotel doesn't have a casino, but Red Shores Racetrack and Casino (15-min walk) is nearby.

What is there to do at Charlottetown Inn & Conference Centre and nearby?

Charlottetown Inn & Conference Centre has an indoor pool and a fitness center.

What's the area around Charlottetown Inn & Conference Centre like?

Charlottetown Inn & Conference Centre is in Downtown Charlottetown, a short 5-minute walk from Historic Charlottetown Waterfront and 6 minutes' walk from Victoria Row. Our travelers say the local area is very central.

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Reviews

5.2

5.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Building
Bed
Location
Air conditioning
Bathroom
Shower
Lobby

Reviews

6/10 Good

David, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very dirty, elevator would drop
Johanne, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Some issues at check in

When I went to check in they said I booked 8 nights when I only booked one. My reservation said one. Then I had to request they honour the price for the one night which finally they did. Not sure why the issue but I did get a room. Seems some construction going on and room had some napkin bits on the floor so not 100% clean.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice inn

Very friendly staff and great check in
Robert, 2-night trip
Verified Hotels.com guest review

4/10 Fair

3 senior ladies in a construction zone.

When we arrived they told us we were getting a newly renovated room. When we entered the room we soon realized that she meant it was just painted that day and the room wasn’t even cleaned from the dust of sanding it before they painted. The fumes were very strong it took my breath away. I’m asthmatic. I called the front desk and she gave us another room. It was better but still had the smell of paint fumes. When we first got there we asked about the pool. She told us that it was open. When we went to go for a swim the pool had brown grime along the edges and there was things floating on the top of the water. The water had a terrible smell as well. The whole building was a construction zone. There was no mention of this on the web site. It was very not such and the tv in the next room was very loud. Late at night around 2am there was a lot of noise from people partying. Not at good stay at all.
lauretta, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Ngozi, 4-night trip
Verified Hotels.com guest review

6/10 Good

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Random trip

The staff was friendly however the hotel was under renovations that did not seem safe to leave around. Electrical boxes hanging out of the wall, one night the one area had no lights, etc. The breakfast is yogurt, cereal and waffles The pool was okay but looks nothing like the pictures. It was more like a motel then a hotel. Okay for a night or two but I wouldn't do a long term stays there
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Caterina, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

When entering the hotel the check in area was nice but as you walk to the hallway to the rooms it is very noticeable they are renovating , it would have been nice to have known this when booking . There drywall mud splatter on the old worn down carpet. The room was very dated , the doors to the room and bathroom ratty looking . The bathroom , the shower area was art of the whole bathroom so after showering walking across the tiles was very slurry and dangerous . A accident just waiting to happen. The bed was so old and you couldn’t help but to lean into the center of the bed . Friday night we didn’t sleep there were teenager yelling and banging on doors till 12:30-12:45 , not impressed at all. The breakfast well let’s just say very bad . let’s just say the food was stale. Do not recommend this place till it is completely renovated .
Denise, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Mixed review

We went here for my girlfriend’s birthday, since we love PEI and don’t get to go super often. The room was very sweet, clean and organized. The bed was comfy, so was the couch and little chairs by the windows in the living room. The power did randomly go out around 11pm, and no information was given. I could hear people upset in the hallway, trying to figure out what happened. Went to ask what happened, they claimed it was the whole city but the buildings both across the street and beside had their lights on, also claimed it was scheduled? If it was scheduled, why was there no word of it during check in? The power was out for approximately 2-3 hours. So we decided to go to bed early, what else was there to do? In the morning, went for breakfast; there was muffins, bagels, cereal, coffee, tea and juice being served. The bagels were super dry, and the juice we had was very water downed to the point there was a colour difference in the cup and flavour. Afterwards, asked about the power situation again, was told I could talk with the manager after to see what could be done. Re-explained what happened to him. Just to be told it was the whole city (when I know it was not) and that we got a crazy good deal and that the same room we had would’ve easily been $400 dollars anywheres else. Not sure how that was a helpful comment, but there was nothing other than an apology for the inconvenience.
Michael, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Really friendly staff, but the mattress in the room was really soft with a dip in the middle. Breakfast foods were very stale. Also so loud all night
Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Affordable stay in a nice area. The current renovations are noticable, but it's clear the place will be nice when construction is finished. Underground tunnel to the pool was cool. Pool was warm and clean.
Nathan, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Renee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Im going to start by saying i was worried becauae i read some unfavorable reviews. But i am so happy i booked anyway, it so surpassed my expectations. We were coming to visit Holland college and the location is perfect, my son could walk over and meet his friends, you are close to the waterfront and lots of choices to eat without having to drive. The hotel is going thru some renos, the lady that checked us in was so friendly, she even called the room shortly after we arrived to see if we were okay with the room. We stayed across the road from the main building and the room was so clean, no carpets, comfy beds and lots of pillows. We only stayed one night, but will definately return on our next trip
Michelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rose, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rory, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Robert, 1-night trip
Verified Expedia guest review

4/10 Fair

Tv was not working , telephone not working , no light bulb in the lamp.
Jashan, 1-night trip
Verified Expedia guest review

8/10 Very good

Renee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Per, 1-night trip
Verified Expedia guest review

6/10 Good

Just a lot of construction going on and shady areas. But the room was fine. Breakfast has very limited options as well.
Janelle, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good rest!
Ay, 1-night romance trip
Verified Expedia guest review

2/10 Poor

nice
Chloe, 1-night trip
Verified Expedia guest review

8/10 Very good

Jenna, 1-night trip
Verified Expedia guest review