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Hotel Sterling

3.0 star property
City-center hotel within easy reach of Gran Via

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sterling

Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Restaurant
Triple Room, 3 Single Beds | Balcony
Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Babysitting
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
Feel at home
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is CA $161
CA $178 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

View all photos for Triple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Triple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Minibar
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room, City View

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Double Room

Minibar, in-room safe, desk, blackout drapes

Economy Double Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 27 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Triple Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room, Terrace, City View

Minibar, in-room safe, desk, blackout drapes

Quadruple Room, Terrace, City View

Highlights

Terrace
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 27 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Double Beds and 2 Twin Beds

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Parking available
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The price is CA $166
CA $183 total
includes taxes & fees
Dec 2 - Dec 3
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About the area

Map
Calle San Bernardo 29-31, Madrid, 28015

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 11 min walk - 0.9 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km
  • Plaza Mayor - 12 min walk - 1.0 km
  • Prado Museum - 4 min drive - 2.4 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 31 min drive
  • Calanas Station - 5 min drive
  • Madrid Principe Pio Station - 17 min walk
  • Madrid Recoletos Station - 21 min walk
  • Santo Domingo Station - 3 min walk
  • Plaza de Espana Station - 4 min walk
  • Callao Station - 5 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sirena Verde - ‬3 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Txapela - ‬3 min walk
  • ‪O'Luar - ‬1 min walk

About this property

Hotel Sterling

Hotel Sterling offers a fantastic location, putting you just a 5-minute walk from Gran Via and Plaza de España - Princesa. Also, Puerta del Sol and Royal Palace of Madrid are within a 15-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Santo Domingo Station is 3 minutes and Plaza de Espana Station is 4 minutes.

Languages

Catalan, Dutch, English, German, Italian, Romanian, Spanish

At a glance

Hotel size

  • 69 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: noon
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 984 ft (EUR 31.50 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 26-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 10 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 31.50 per day (984 ft away; open 24 hours)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts major credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Sterling Madrid
Sterling Madrid
Hotel Sterling
Alexandra Hotel Madrid
Hotel Sterling Hotel
Hotel Sterling Madrid
Hotel Sterling Hotel Madrid

Frequently asked questions

Does Hotel Sterling offer free cancellation for a full refund?
Yes, Hotel Sterling does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sterling?
Yes, cats and dogs are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Sterling?
Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Sterling?
No, this hotel doesn't have a casino, but Casino Gran Via (9-min walk) and Casino de Madrid (13-min walk) are both nearby.
What's the area around Hotel Sterling like?
Hotel Sterling is in Madrid Centro, a short 3-minute walk from Santo Domingo Station and 2 minutes' walk from Gran Via.

Hotel Sterling Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Roxana Claudia, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Really central hotel with easy access to the metro and walkable to a lot of central Madrid
Stuart, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Jezmin, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Lukasz, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

A decent hotel in central Madrid. Great value, clean and a warm welcome from the staff. There's a couple of Metro stations nearby and Aquí Santoña - Tienda y Tapas over the road is a great place for tapas.
Calum, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Overall it was ok. Needs a little remodel but it was near main attractions.
Luis, 7-night family trip
Verified Orbitz guest review

10/10 Exceptional

The stay suited us as we are a family of 3. Easy to book and the option of the 1 room with 3 seperate beds was great. Didnt have the breakfast but they dining looked good. The reception were very helpful and we could store our bags u til our late evening flight. Great value and a super central location.
Debbie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
The hotel is in a great walkable location! The staff was friendly and provided recommendations when we asked. The only downside is that the rooms get very hot (80°+), even if they turn off the heat to your room. We had to leave windows open as long as we could before going to sleep to get to a comfortable temp. Then we would wake up steamy. It's all manageable but something to note.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

We had a nice stay except the very noisy street. Even with the window closed, we still heard people, trucks, sirens at all hours of the night. The 10 Euro breakfast was not included. It was average. No eggs were offered. The front desk and cleaning staff were very attentive.
Gail, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Buena eleccion Costo beneficio
Angel, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Very Convenient Hotel, confortable beds, excelente service at breakfast. Definetly coming back.
Gregorio, 2-night family trip
Verified Expedia guest review

4/10 Fair

Kimberlee, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is beautiful, friendly staff, easy check in, nice rooms and very clean. A 4-5 minutes walk from the Santo Domingo Metro station. If you want to enjoy La Gran Via this is definitely a great place to stay!
Genesis, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

La localizaciones perfecta
Vivian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Claudia, 14-night trip
Verified Expedia guest review

8/10 Very good

Great for a city centre break
Hotel is very well located, we needed twin rooms which they have plenty of. All rooms very clean and also the communal spaces. Very helpful and friendly staff.
Jeremy, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelent location, near of Madrid Centro
Victor Manuel, 1-night family trip
Verified Expedia guest review

8/10 Very good

Carmen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Madrid in 3 days
Great location, 2 minutes walk from gran via, metro 5 minutes. Royal Palace 10 minutes, museums a short metro ride. Toledo bus pick up 5 minutes. Safe, clean and comfortable hotel.
Dennis, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

yoke f, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Matthew, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excelente estadía
Excelente ubicación. Tenía precio normal que sobrepasaba nuestro presupuesto pero lo conseguimos a mitad de precio con meses de anticipación. Limpio, cómodo y en el centro mismo de Madrid. Muy cerca de la estación de metro
JOSE A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Trudi, 1-night trip
Verified Hotels.com guest review

6/10 Good

The location is perfect, just off Gran Via. The exterior of the hotel is beautiful, the lobby and public areas also. The rooms of the hotel are dated, and look like something from the cold-war. At this price point ($150 (average)), one would expect a little more. The rooms were dark, dingy, fridge didn't work, sparse, and a tiny sad TV hanging on the wall. Although the rooms were very clean. Also, the room that I stayed in backed up to a restaurant (?)/store, because at 3am each night they decided to start moving furniture/items. When mentioned to the front desk, they apologized and said they didn't know what it was. Also, my room was next to the fire-exit, which I am assuming staff would pop out to have a smoke, as this door would bang closed through out the evening/night also. No effort to rectify the issue.
2-night trip
Verified Travelocity guest review