In the heart of Mt Prospect, Four Points by Sheraton Mt Prospect O'Hare offers a warm welcome with an indoor pool and sun loungers. Relax in the spa tub or get moving at the gym - then connect to free in-room WiFi. With dry cleaning services, extended parking, and a helpful staff that has left lasting impressions on previous guests.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Bar
Pool
Airport transfer
Gym
Free parking
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Free airport shuttle
Fitness center
Hot tub
24-hour business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
For families (6)
Children stay free
Free cribs/infant beds
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is CA $141
CA $141
CA $159 total
includes taxes & fees
May 21 - May 22
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Sleeps 3
1 King Bed
View all photos for Traditional Room, 1 King Bed, Non Smoking
Traditional Room, 1 King Bed, Non Smoking
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
29 sq m
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking
Suite, 1 King Bed with Sofa bed, Non Smoking
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
Sofa bed - king
Pillowtop bed
39 sq m
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Traditional Room, 2 Queen Beds, Non Smoking
Traditional Room, 2 Queen Beds, Non Smoking
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
29 sq m
Sleeps 4
2 Queen Beds
View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)
Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Sleeps 5
1 King Bed and 1 Double Sofa Bed
View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)
Traditional Room, 2 Queen Beds (Hearing Accessible)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Sleeps 4
2 Queen Beds
View all photos for Traditional Room, 1 King Bed (Hearing Accessible)
Traditional Room, 1 King Bed (Hearing Accessible)
Highlights
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Pillowtop bed
Premium bedding
Private bathroom
Sleeps 3
1 King Bed
View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)
Traditional Room, 1 King Bed (Mobility Accessible, Tub)
Schaumburg Convention Center - 8 min drive - 11.4 km
Donald E. Stephens Convention Center - 9 min drive - 10.2 km
Rosemont Theatre - 9 min drive - 10.5 km
Woodfield Mall - 10 min drive - 12.2 km
Getting around
Chicago O'Hare Intl. Airport (ORD) - 11 min drive
Chicago, IL (PWK-Chicago Executive) - 19 min drive
Chicago, IL (DPA-Dupage) - 38 min drive
Chicago Midway Airport (MDW) - 47 min drive
Mount Prospect Station - 6 min drive
Des Plaines Cumberland Station - 6 min drive
Des Plaines Station - 7 min drive
Free airport shuttle
Restaurants
McDonald's - 2 min drive
Won Ton Gourmet - 2 min walk
Hibachi Grill Buffet - 2 min drive
Burger King - 16 min walk
Subway - 14 min walk
About this property
Four Points by Sheraton Mt Prospect O'Hare
When you stay at Four Points by Sheraton Mt Prospect O'Hare, you'll be within a 10-minute drive of Allstate Arena and Schaumburg Convention Center. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the hot tub for a relaxing end to the day. An indoor pool, a free airport shuttle, and a fitness center are other features. Fellow travelers love the helpful staff.
Languages
English, Hindi, Spanish
At a glance
DONE
Hotel size
93 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite extended parking (USD 10 per day)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Free airport shuttle from 5:00 AM to 11:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–11:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
24-hour business center
Meeting room
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Transfer shower
Lever door handles
Wheelchair-width doorways
Thin carpet in public areas
Tile flooring in public areas
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Premium bedding
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator (on request)
Highchair
More
Daily housekeeping
In-room safe
Mobile key entry
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 20 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per day
Parking
Extended parking costs USD 10 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect
Frequently asked questions
Does Four Points by Sheraton Mt Prospect O'Hare offer free cancellation for a full refund?
Yes, Four Points by Sheraton Mt Prospect O'Hare does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Mt Prospect O'Hare?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Four Points by Sheraton Mt Prospect O'Hare?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Four Points by Sheraton Mt Prospect O'Hare?
Yes, there's free self parking.
Is airport shuttle service offered by Four Points by Sheraton Mt Prospect O'Hare?
Yes, a free airport shuttle is available from 5:00 AM to 11:00 PM on request.
What are the check-in and check-out times at Four Points by Sheraton Mt Prospect O'Hare?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Four Points by Sheraton Mt Prospect O'Hare?
No, this hotel doesn't have a casino, but Rivers Casino (8-min drive) is nearby.
What is there to do at Four Points by Sheraton Mt Prospect O'Hare and nearby?
Four Points by Sheraton Mt Prospect O'Hare has an indoor pool and a hot tub, as well as a fitness center.
Are there restaurants at or near Four Points by Sheraton Mt Prospect O'Hare?
Yes, there's an onsite restaurant.
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Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Hot Tub
Bed
Shower
Bathroom
Restaurant
Location
Booking
What guests liked
The pool and hot tub were perfect, providing a very relaxing experience. (3 reviews)
From real guest reviews summarized by AI.
Reviews
4/10 Fair
May 6, 2025
We ended up getting 4 different rooms
room one the ac didn’t work so at like 1 am we are moving all the luggage to room 2 where it’s only one bed and it was supposed to be 2 beds room 3 was not even clean the bed sheets where not even in the bed and the room was dirty and buy the the time of getting all this stuff fixed it was 3 am when we got to lay down and they didn’t even offer a discount or free credit for the next stay so it was a little bit frustrating
myranda
myranda, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Apr 27, 2025
Terrible hotel to stay
1 room the tv didn’t work, the second room the heater doesn’t work. The pool and hot tub, the water is ice cold. Do not recommend this location at all. We waited an hour for the manager to come upstairs to try a different remote. Every time I called he would say, I’m going. Waited another hour for them to get us a 3rd room by then, we left. 2 hours wasted on trying to get a room a that works.
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 26, 2025
Geoffrey
Geoffrey, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 23, 2025
The pool was ice cold and there were no pool towels even after asking twice for them. The cleaniliness of the place needs work. Hair in the bathtub. The man that checked us in needs to work on customer service
Mercedes
Mercedes, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Mar 4, 2025
Nickolas
Nickolas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 20, 2025
Gregory
Gregory, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 9, 2025
Nice cozy place
Erkan
Erkan, 3-night trip
Verified Expedia guest review
4/10 Fair
Jan 22, 2025
Courtney
Courtney, 1-night trip
Verified Expedia guest review
8/10 Very good
Jan 5, 2025
Marjorie
Marjorie, 5-night trip
Verified Expedia guest review
2/10 Poor
Jan 5, 2025
Sharonda
Sharonda, 1-night trip
Verified Expedia guest review
8/10 Very good
Jan 3, 2025
Danielle
Danielle, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 25, 2024
Good
Mohd Farhaan Khadar
Mohd Farhaan Khadar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 24, 2024
Olamilekan
Olamilekan, 1-night trip
Verified Expedia guest review
2/10 Poor
Dec 23, 2024
Worst stay
When we checked in the hotel, the lady at the front desk lacked customer service. She was staring at me and said okay, pay. I said you didn’t say anything I’m standing here. She was checking her phone notifications in the middle of checking us in. That’s probably the reason she gave us room keys that did not work and to a room that was filthy and yet to be cleaned. I believe the manager of housekeeping is the one who helped us and called the front desk to explain the error. She had to ask her multiple times did she make a mistake. She sent us back down and she gave us another room that had a broken door lock, broken bathroom lock, and multiple issues. The day we were checking out the man at the front desk asked another customer did they have a floor preference, which we weren’t asked that. We didn’t receive a smile, a hello, or anything.
Kymberly
Kymberly, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
Oleksii
Oleksii, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 12, 2024
Tahja
Tahja, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 12, 2024
Very Limited Amenities, cold unfriendly staff, small room, supplies were not replenished daily. Not accommodating and not a place to stay for more than one night.
David
David, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 27, 2024
David
David, 1-night trip
Verified Expedia guest review
2/10 Poor
Nov 20, 2024
On Sunday I asked 3 times for a new pillow and on Monday I asked 2 times a new pillow and I never received it. Bathroom disgusting. I need that the hotel return my money. I didn’t rest because they never brought me a new pillow. The phone at room doesn’t work. I had to walk to the lobby to ask the pillow and they made fun of me. This morning I talked with the receptionist and he committed to give me a points but I don’t know how it works
Camilo
Camilo, 2-night business trip
Verified Expedia guest review
8/10 Very good
Nov 11, 2024
It was real quit and cleaned only thing was the website said pool was open but it was not when we stayed but the from desk did give us a free meal ticket but she had a group of 3 kids and two adults over all it was nice
Meghan
Meghan, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 25, 2024
Hamidullah
Hamidullah, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 24, 2024
Worst hotel, save your money and stay elsewhere
Honestly this was the worst hotel I have ever been to, and for the price they are charging they should be ashamed. It should have been a sign not to check in when the front desk's credit card machines weren't working. The first room we were put into had a funky smell of mold and something else awful, and the maintenance had left an air purifier in the room that looked like it was from the 50s. The shower was literally a hole on the floor with a curtain and some sort of solo wooden bench. After going to the front desk to complain, I was given a second room with two beds. It still smelled but not as bad. The room did not appear to be fully cleaned and the bathroom had a used soap bar in the shower. The toilet rocked when you used it, and the shower knob fell off when you grabbed it. The worst part however was when we found someones cockring in one of the two beds. Needless to say we ended up leaving early the next morning. This hotel was on par with what I would expect from a sleazy $50 motel, not a $150 hotel. Do yourself a favor and AVOID this place.
Hayley
Hayley, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 23, 2024
The staff was very friendly, and my room was a pretty average room. It was clean, but it seemed like the room had previous water damage or something and there were a couple of holes in the walls. My friends, on the other hand, had a nightmare room twice in a row. We all checked out early to stay at a different hotel. So I would say this hotel is hit or miss.
Bethany
Bethany, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
Oct 22, 2024
Advertised as airport hotel with airport shuttle service yet only has one airport run per hour. It’s a bit dingy for the amount of money paid for one night. I’d only recommend it if all the other airport hotels are fully booked.