Destination
Guests
All properties in Lyon, France

Hotel Carlton Lyon - MGallery Hotel Collection, Lyon

Luxury hotel with spa, near Hôtel de Ville de Lyon

  • Free WiFi
From
$199 CAD

Image gallery

  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Living Area
  • Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 55
1 / 55Hotel Front – Evening/Night
9.2.Superb.
  • Beautifull, location was perfect and staff excellent.

    Mar. 5, 2020

  • Great location, very cool hotel. When we arrived at the hotel around noon our room wasn't…

    Sep. 20, 2019

See all 332 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Dining options
Safe
Convenient
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 80 smoke-free guestrooms
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Bar/lounge
  • Valet parking

What’s around

  • In Lyon City Centre
  • Hôtel de Ville de Lyon - 10 min walk
  • Bellecour Square - 10 min walk
  • Museum of Fine Arts of Lyon - 11 min walk
  • Basilica of Notre-Dame de Fourvière - 20 min walk
  • Part Dieu Mall - 23 min walk
The following facilities or services will be unavailable from February 19 2021 to April 1 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Parking area
  • Spa

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed
  • Junior Suite, 1 King Bed, View (Rotunda)
  • Standard Room, 2 Single Beds
  • Superior Double Room, 1 Double Bed
  • Double Room, 1 Double Bed (Cocoon)

Location

  • In Lyon City Centre
  • Hôtel de Ville de Lyon - 10 min walk
  • Bellecour Square - 10 min walk

What’s around

Landmarks

  • In Lyon City Centre
  • Hôtel de Ville de Lyon - 10 min walk
  • Bellecour Square - 10 min walk
  • Museum of Fine Arts of Lyon - 11 min walk
  • Basilica of Notre-Dame de Fourvière - 20 min walk
  • Part Dieu Mall - 23 min walk
  • Jean Moulin University - 32 min walk
  • Place des Jacobins - 4 min walk
  • Theatre des Celestins - 7 min walk
  • Quai Tilsit Vaporetto Stop - 9 min walk
  • Palais de Justice de Lyon - 9 min walk

Getting around

  • Saint-Exupery Airport (LYS) - 33 min drive
  • Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 56 min drive
  • Lyon Saint Paul Station - 15 min walk
  • Lyon Perrache Station - 21 min walk
  • Lyon (XYD-Part-Dieu SNCF Train Station) - 27 min walk
  • Cordeliers Bourse Station - 4 min walk
  • Bellecour Station - 6 min walk
  • Liberte Tram Stop - 8 min walk

At a glance

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 29.00 per night)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Local cuisine breakfast daily (surcharge)
  • Bar/lounge
  • 24-hour room service

Things to do

  • Full-service spa

Working away

  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA CODAGE. Services include facials, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.
The property is a member of Historic Hotels of the World.

Small print

Also known as

  • Hotel Carlton Lyon MGallery Sofitel
  • Hotel Carlton Lyon MGallery By Sofitel
  • Hotel Carlton Lyon - MGallery Hotel Collection Lyon
  • Hotel Carlton Lyon - MGallery Hotel Collection Hotel
  • Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon
  • Hotel Carlton MGallery Sofitel
  • Carlton Lyon MGallery Sofitel
  • Carlton MGallery Sofitel
  • Hotel Carlton MGallery Sofitel
  • Carlton Lyon MGallery Sofitel
  • Carlton MGallery Sofitel

Optional extras

Valet parking costs EUR 29.00 per night

Rollaway beds are available for EUR 30.0 per night

Local cuisine breakfast is offered for an extra charge of EUR 26 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 15 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Carlton Lyon - MGallery Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 29.00 per night. The parking area will be unavailable from February 19 2021 to April 1 2021 (dates subject to change).
  • Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Hippopotamus (3-min walk), Pain et Cie (3-min walk), and Le République (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Lyon Pharaon (5-min drive) and Casino Le Lyon Vert (25-min drive) are both nearby.
  • Hotel Carlton Lyon - MGallery Hotel Collection has a spa and a Turkish bath.
9.2.Superb.
  • 10.0.Exceptional

    Location was perfect. Appreciated the valet service. Staff were very helpful. Room was lovely. Shower gel was so nice! Well worth the money.

    3 night trip with friends, Jul. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel

    Enjoyed our stay. Staff is exceptional and very professional. Great hotel, highly recommend!

    Kathy, 3 night romance trip, Jun. 18, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, great location and very helpful staff

    Christian, 3 night romance trip, Nov. 20, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel, great location, highly recommend.

    The hotel is very good. ighly recommend. It is in a great location. The staffs are very friendly and helpful. We have a flight canceled, they allowed us to make a last minute changes on our booking without extra charge. Love the unique, classic elevator.

    Wai Fun, 3 night family trip, Sep. 24, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lyon in style

    Central location. Impeccable accommodation. Nice restaurant and breakfast. Historical building well modernized. Valet park and help with the luggages. Not cheap, but value for money.

    Jean, 2 night romance trip, Aug. 15, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    We stayed one night in Lyon between two longer stay in Paris and London. The Carlton hotel was nice, but nothing compared to what we got for the same dollar in Paris and London. We were there with our two boys (9 and 11) and although the room was spacious and nice, the a/c was barely working (really hot in the room). Great location. Would try another hotel when going back to Lyon.

    Luc, 1 night trip, Jul. 30, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Location Location Location

    This Hotel is very centrally located on Presqu'île Penninsula in the heart of the shopping and restaurant district. Either side of the river is only a short walk away on any of the many bridges. Hotel staff was great in suggesting restaurants, etc. Room was very comfortable and nicely decorated - loved the little balcony - very French. Bathroom was a bit small but functional. Only complaint would be lighting in the bathroom and servicing of the room was quite late in the day but not a big deal for us. Would definitely stay there again .

    CarolLee, 1 night trip, Jun. 13, 2018

    Verified Expedia guest review

  • 6.0.Good

    Old Europe lovely but needs a bit of tweaking

    the Cartoon was very welcoming and one of those old grand hotels....it was renovated about 4 years ago and our room was great....they gave us an upgrade as well but the breakfast area was tired and little things like almost dead plants rather that fresh bright cheery ones took away The breakfast room is somewhat dreary....needs a pick up. We checked out the other Sofitel....entrance very nice but was told that the rooms were tired. Then went off to Dijon where the Sofitel was just fabulous!At all locations the staff were very welcoming and pleasant.

    Dori, 2 night romance trip, May 27, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay at the Carlton Lyon

    Beautiful hotel in the heart of Lyon. Very convenient location and the service was excellent. Will definitely stay here again if I am ever in Lyon.

    Judy, 2 night trip with friends, May 13, 2018

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great service, room had all the amenities. Great old hotel but well renovated. Rooms are small but comfortable. Air conditioning was not great. On a 23 degree day, it couldn’t cool the room.

    Lynn, Romance trip, May 11, 2018

    Verified Hotels.com guest review

See all 332 reviews