When you stay at Quality Inn & Suites, you'll be within a 10-minute drive of Texas Tech University. For a workout, you can visit the fitness center or go for a morning swim at the indoor pool. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
66 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free wired internet access in public areas
Free wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
An indoor pool
Spa tub
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free wired internet and WiFi (surcharge)
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 9
WiFi is available in public areas for USD 9 (rates may vary)
Policies
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Lubbock
Comfort Lubbock
Quality Inn Lubbock
Quality Lubbock
Quality Inn & Suites Hotel
Quality Inn & Suites Lubbock
Quality Inn & Suites Hotel Lubbock
Frequently asked questions
Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3 PM; Check-in end time: 5 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Quality Inn & Suites and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quality Inn & Suites also has a fitness center.
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Lubbock. Popular attractions include Texas Tech University, which is 6 minutes away by car.
Quality Inn & Suites Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
15 Dec 2024
No hot water!
Harlee
Harlee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Dec 2024
Fabian
Fabian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
Good value
we stayed there for the pool and hot tub and the hot tub was not working.
Kirby
Kirby, 1-night family trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
The bed was comfortable and both rooms were clean. I never change rooms but I had to here. The shower was broken and I couldn’t get hot water. The hair dryer in the second room didn’t work. I was not planning on having breakfast but I was annoyed that while I waited for the elevator, the breakfast woman spotted me and quickly turned off the lights even though food was still out
sheila
sheila, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Clean rooms and friendly staff
Very clean and good service
Katrina
Katrina, 2-night family trip
Verified Hotels.com guest review
6/10 Good
5 Nov 2024
Aimee
Aimee, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 Nov 2024
David
David, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 Nov 2024
Stay was okay, cheap given us towels, no washcloths given
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Quick overnight stay. Clean and easy to get to.
Anthony
Anthony, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
5 Oct 2024
It was just OK
Property seemed ran down a bit. Could not get the hot water to come on in the shower and didn’t have time to call and wait for maintenance. Owners or Quality Inn Corp really need to spend time in these locations.
Rick
Rick, 1-night family trip
Verified Hotels.com guest review
6/10 Good
5 Oct 2024
Cassey
Cassey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Oct 2024
TEDDY
TEDDY, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Sep 2024
The floors were probably the worst. Our shower had hair from the previous people and the towels were not very clean. I used the restroom closer to the lobby and the toilet had a ring from someone that possibly threw up and hadn’t been cleaned for days.
Jesus
Jesus, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
22 Sep 2024
Horrible!
Absolutely horrible! Check in was fine front desk was fine. The room had dog hair all over the couch. Pulled the bedding back and pee stains all over the comforter, bugs all in the corner of room looks like it was never swept vacuumed, the remote had no back was taped up the phone was unplugged scotch tape all over the walls. Looked like blood splatters on the wall.called the front desk asked if they could come change the bedding was told no that it’s 11pm and no one could help.. she came n brought sheets that’s it. Found what looked like bed bug shells and a dead one. We left I was not going to let my kids stay. I wasn’t offered another room ether. Definitely want all or some of my money back since. I was unable to sleep in the room
Alfredo
Alfredo, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Sep 2024
Hay chinches en ese hotel
José Rafael
José Rafael, 4-night trip
Verified Expedia guest review
4/10 Fair
3 Sep 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
4/10 Fair
1 Sep 2024
The room itself was fine for a short stay. Some damage to the walls but good AC. The very thin walls made me happy I packed ear plugs. Breakfast had delayed oversight and I had to wait 40 minutes for the coffee to be refilled and it tasted watered down with little caffeine. Pool and hot tub not working. Maintenance was loudly hammering something in the restroom next to mine which limited how relaxing my bath was.
Ashleigh
Ashleigh, 2-night romance trip
Verified Expedia guest review
6/10 Good
31 Aug 2024
Rod
Rod, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 Aug 2024
Great
Crystal
Crystal, 1-night trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
Irma
Irma, 1-night trip
Verified Expedia guest review
2/10 Poor
30 Aug 2024
Micheal
Micheal, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2024
The hotel is in an excellent location where one can get anywhere in the city fairly quickly. The decor is nice and reasonably up to date. Unfortunately, the ice machine that is located right around the corner from the elevator was leaking enough that the staff could not keep the floor dry. The fall hazard should have been a maintenance priority.
Norma
Norma, 2-night romance trip
Verified Expedia guest review
8/10 Very good
28 Aug 2024
Got to the hotel around 9pm after a 5hr drive when I approached the front counter nobody was available until I yelled out “is anybody here” a young lady approached from the back (not sure what she was doing “sleeping “ ) got checked in rooms lobby area floors were dirty thought what is the room going to look like. Room was clean and comfortable would stay there again overall good value
Kevin
Kevin, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
26 Aug 2024
The only problems were that the hotel cards could demagnetize, the dirty shower head, and the door for my bathroom scraping the floor and could not open all the way.