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AC Hotel General Álava by Marriott

3.0 star property
Family-friendly Vitoria-Gasteiz hotel with restaurant, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel General Álava by Marriott

Gym
Standard Room, 2 Single Beds, Non Smoking
Daily buffet breakfast (EUR 14.30 per person)
Standard Room, 2 Single Beds, Non Smoking
Daily buffet breakfast (EUR 14.30 per person)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Cribs available
    Cribs available
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
For families
  • Children stay free
  • Cribs/infant beds available
  • Private bathroom
  • Television
  • Laundry facilities
  • Blackout drapes/curtains

Room options

Similar properties

Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Holiday Inn Express Vitoria, an IHG Hotel
Free parking
Free WiFi
Connecting rooms available
Air conditioning
8.6 out of 10, Excellent, (617)
The price is CA $92
CA $101 total
includes taxes & fees
Nov 28 - Nov 29
Holiday Inn Express Vitoria, an IHG Hotel
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About the area

Map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009

What's nearby

  • Europa Conference and Exhibition Centre - 1 min walk - 0.1 km
  • Cathedral of Santa Maria de Vitoria - 10 min walk - 0.9 km
  • Virgen Blanca Square - 12 min walk - 1.0 km
  • Plaza de Espana - 13 min walk - 1.1 km
  • Mendizorroza Stadium - 4 min drive - 2.2 km

Getting around

  • Vitoria (VIT) - 10 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria-Gasteiz Station - 18 min walk
  • Agurain/Salvatierra de Álava Station - 22 min drive

Restaurants

  • ‪Panaderia - Pasteleria Diago - ‬4 min walk
  • ‪Bar-cafetería Sant-rhu - ‬5 min walk
  • ‪Toba's Tavern - ‬3 min walk
  • ‪Bar Batela - ‬4 min walk
  • ‪Goliat - ‬3 min walk

About this property

AC Hotel General Álava by Marriott

Located near a train station, AC Hotel General Álava by Marriott is a great choice for a stay in Vitoria-Gasteiz. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.

Languages

English, French, Spanish

At a glance

Hotel size

  • 107 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite self parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (2616 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Lever door handles

Room amenities

Be entertained

  • Plasma television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Crib/infant bed available
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls

More

  • In-room safe

Special features

Dining

AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 8 per 24-hour period (rates may vary)
  • WiFi is available in public areas for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 14.30 per person

Parking

  • Self parking costs EUR 17 per day

Policies

This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

Frequently asked questions

Does AC Hotel General Álava by Marriott offer free cancellation for a full refund?
Yes, AC Hotel General Álava by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel General Álava by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel General Álava by Marriott?
Yes. Self parking costs EUR 17 per day. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel General Álava by Marriott?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at AC Hotel General Álava by Marriott and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel General Álava by Marriott?
Yes, AC Lounge offers Mediterranean cuisine.
What's the area around AC Hotel General Álava by Marriott like?
AC Hotel General Álava by Marriott is in Lovaina, a short 1-minute walk from Europa Conference and Exhibition Centre and 9 minutes' walk from Anillo Verde.

AC Hotel General Álava by Marriott Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Aleksander, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience!
Kujtim, 4-night trip
Verified Expedia guest review

6/10 Good

Improve rooms
Jackeline, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable room and friendly staff. Convenient to old town and Congreso building
Gregg, 1-night trip
Verified Expedia guest review

8/10 Very good

Good Value
The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Kevin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Timothy M, 3-night trip
Verified Hotels.com guest review

6/10 Good

Outdated premises. Sub-standard
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR
Héctor, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Expedia guest review

8/10 Very good

Stay in Vitoria, Basque Country
The hotel itself is very nice and pleasant. However, the buildings next door looks dated. The hotel is located on a pleasant wide street that go to the center of Vitoria, Spain. The street had several restaurants and we had dinner in one of them. We had an issue with the air conditioning and WiFi initially so we requested a change in room. We got transferred to a very nice room. I also used the garage. It was located below the hotel with an entrance to the hotel. The garage itself was OK, but the entrance looked dated.
Per, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rude staff
The staff was rude and not helpful
Nubu, 5-night business trip
Verified Hotels.com guest review

6/10 Good

Decent Hotel Nothing Special.
Would recommend for business travelers staying one night. Rooms fairly modern and clean. Nothing special about the rooms, no crib provided for our child. Loud banging noises from the rooms or plumbing above. We were on the first floor. A highlight was we found parking close to the hotel for free. It's also an easy walk to the center.
Pete, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Stylish rooms, great breakfast!
Very stylish hotel and rooms, good black out curtains. Excellent self-serve breakfast.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel, friendly helpful staff. The hotel was within walking distance of the old town and there were a few decent restaurants closer
1-night romance trip
Verified Hotels.com guest review

6/10 Good

Cold
There was NO HEAT in the building. 38 degrees Ft At night. The lady at the desk took mercy on us and gave us a small electric heater. Without that I would have gotten sick.
Carl, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, I have stayed here many times before.
Clean, friendly, and the breakfast is fantastic. I always stay here, no complaints, great hotel and staff.
Verified Orbitz guest review

8/10 Very good

The hotel was pretty nice. I didn't have any issues with it. The location is slightly outside the old town but it's within walking distance.
Verified Hotels.com guest review

8/10 Very good

Convenient and clean.
One night stopover, comfortable.
Verified Hotels.com guest review

4/10 Fair

Hotel is in a good location but has several faults
Located fairly near the old town and the bus station. The hotel has many faults that we encountered. Slow check-in and check out (too busy to greet us immediately), very dusty rooms, A/C simply fails to give out proper cool air, cheap bed linen (think cheap blanket in between bed sheets), the TV remote failed, hairs found on bed and in the bathroom on arrival, no wifi in rooms. Would think there are better hotels in the town
Verified Hotels.com guest review

8/10 Very good

Comfortable hotel in city center
Friendly personal at reception. Nice hotel. Good breakfast. The noise isolation of the rooms was not ideal.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

2 night stay
The room was very clean. The hotel was located in a good location near shops. Unfortunately the room did not have wifi coverage which was disappointing as the staff was aware and it made it hard to plan our trip. They also advertise wifi in all rooms.
Verified Hotels.com guest review