Hotel El Tucano Resort & Thermal Spa

3.5 star property
Mountain resort in La Palmeria with spa and outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Tucano Resort & Thermal Spa

Exterior
Master Suite
Indoor spa tub
Outdoor pool
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool and lazy river
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • Pool bar
  • Room service
  • Massage/treatment rooms

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is CA $168
CA $189 total
includes taxes & fees
Dec 24 - Dec 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

Superior Room, 1 Bedroom, Ensuite, Mountain View

Highlights

TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Bed

Family Room

Highlights

TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
In-room safe
Desk
Wardrobe or closet
  • Sleeps 5
  • 1 Twin Bed, 1 Double Bed and 1 Queen Bed

Junior Suite

Highlights

Air conditioning
TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable/satellite channels
In-room safe
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Triple Room

Highlights

TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable/satellite channels
In-room safe
Desk
  • 21 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Double Room

Highlights

TV
Hypo-allergenic bedding
Rainfall showerhead
Private bathroom
Hair dryer
Cable channels
In-room safe
Desk
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Master Suite

Highlights

Balcony or patio
Separate sitting area
Private indoor spa tub
Air conditioning
Mini-fridge
TV
Hypo-allergenic bedding
Separate bedroom
  • 50 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7 km North from Central Park, Ciudad Quesada, La Palmeria, Alajuela

What's nearby

  • Juan Castro Blanco National Park - 18 min walk - 1.5 km
  • Aquas Zarcas Square - 6 min drive - 6.4 km
  • Quesada City Park - 10 min drive - 9.0 km
  • Camara de Ganaderos de San Carlos - 28 min drive - 27.8 km
  • Poás Volcano National Park - 76 min drive - 45.7 km

Getting around

  • La Fortuna (FON-Arenal) - 54 min drive
  • Juan Santamaria Intl. Airport (SJO) - 145 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Tilapias Quecos - ‬3 min drive
  • ‪Soda Restaurante Isabel #3 - ‬4 min drive
  • ‪Cosechas - ‬7 min drive
  • ‪Restaurante Yin Du - ‬8 min drive
  • ‪Pizzeria Tzunami - ‬7 min drive

About this property

Hotel El Tucano Resort & Thermal Spa

When visiting La Palmeria, Hotel El Tucano Resort & Thermal Spa is a great choice to consider. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and La Foresta serves breakfast, lunch, and dinner. Other highlights include an outdoor pool, a lazy river, and a poolside bar. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 87 units
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service
  • Snack bar/deli

Traveling with children

  • Mini golf
  • Lazy river
  • Children's menu

What to do

  • Tennis
  • Mini golf
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Water skiing nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Lazy river
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The Spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and Turkish bath/hammam. The spa is open select days. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Foresta - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 8 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Tucano
Hotel El Tucano Resort Thermal Spa La Palmeria
El Tucano Thermal Spa Aguas Zarcas
Hotel El Tucano Resort & Thermal Spa
Hotel El Tucano Resort & Thermal Spa Aguas Zarcas
El Tucano Resort And Thermal Spa
Occidental El Tucano Hotel
Occidental El Tucano Resort
Hotel El Tucano Resort Thermal Spa Aguas Zarcas
El Tucano Resort & Thermal Spa Costa Rica/San Carlos
El Tucano Resort & Thermal Hotel San Carlos
El Tucano Thermal Spa La Palmeria
Tucano Thermal La Palmeria
Tucano & Thermal La Palmeria
Hotel El Tucano Resort Thermal Spa
Hotel El Tucano Resort & Thermal Spa Resort
Hotel El Tucano Resort & Thermal Spa La Palmeria
Hotel El Tucano Resort & Thermal Spa Resort La Palmeria

Frequently asked questions

Does Hotel El Tucano Resort & Thermal Spa offer free cancellation for a full refund?
Yes, Hotel El Tucano Resort & Thermal Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Tucano Resort & Thermal Spa?
Yes, there's an outdoor pool.
Are pets allowed at Hotel El Tucano Resort & Thermal Spa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel El Tucano Resort & Thermal Spa?
Yes, there's free self parking.
Is airport shuttle service offered by Hotel El Tucano Resort & Thermal Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel El Tucano Resort & Thermal Spa?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel El Tucano Resort & Thermal Spa and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in the spa tub. Hotel El Tucano Resort & Thermal Spa also has a lazy river, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Hotel El Tucano Resort & Thermal Spa?
Yes, La Foresta offers alfresco dining and garden views.
What's the area around Hotel El Tucano Resort & Thermal Spa like?
Hotel El Tucano Resort & Thermal Spa is located a short 18-minute walk from Juan Castro Blanco National Park.

Hotel El Tucano Resort & Thermal Spa Reviews

Reviews

7.4

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Clara, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Cedma, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kao, 1-night trip
Verified Expedia guest review

6/10 Good

La habitación bien, pero mucho ruido en la mañana muy temprano. Personal de operaciones y mantenimiento con el radio a todo volumen, uno se entera de todo y no logra dormir.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

They are at is beautiful, but some areas need attention. It needs some TLC
Eduardo, 1-night romance trip
Verified Expedia guest review

6/10 Good

The property is scenic, surrounded by beautiful forest area and a creek. The hot springs and pools make this a nice place to stay. The rooms need alot of maintenance and updating. For example, the bathroom is extremely outdated, bathtub had a crack in it, the bathroom sink was falling apart, and the tile work needed caulking as well as updating. There was black mold everywhere, especially in the bathroom. Not a very clean hotel. Staff was nice in the restaurant.
David, 8-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great service
Jordan from the pool bar was amazing. Everything we needed, he was able to help us with. Our stay would not have been the same without him.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great breakfast included!
Catalina, 1-night family trip
Verified Expedia guest review

6/10 Good

Lilliana, 1-night trip
Verified Expedia guest review

6/10 Good

Lizandro, 4-night trip
Verified Expedia guest review

8/10 Very good

Beautiful property, with some wonderful hot springs. Be sure to check them out along the river not only the manmade pools. Rooms were nice but ours was a bit dated and loud as we were close to the pools and restraunt. Food in the restraunt wasnt the best but was cheap. Great restraunts a few minutes down the road worth driving too.
MAXWELL, 2-night romance trip
Verified Expedia guest review

8/10 Very good

It was nice. Air condition in the room would have been nice. I could have swore the description said it had it .. but not my room. Television was really small.
david, 1-night trip
Verified Hotels.com guest review

6/10 Good

Old hotel more like 3 starts. Beautiful hot springs. Price was ok.
Daniel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay.
Sharla, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

The nature arrond the place.
gustavo, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Es un hotel viejo, le falta muchisimo mantenimiento y limpieza. El hotel funciona como Day Pass y pasan las zonas comunes muy llenas. A pesar de que pagues hospedaje, encontrar una silla o mesa cerca de la piscina es imposible. Sin embargo, se descansa y el desayuno estuvo muy bueno.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

4/10 Fair

If you want to be in a place where you are totally isolated from the world, then that's fine: There is no physical phone in the rooms, not all rooms have air conditioning (they don't tell you), the cell phone signal does not reach the hotel and the wifi is terribly bad.
Miguel, 1-night business trip
Verified Expedia guest review

8/10 Very good

Staff was very friendly and always eager to help
Ravi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Very large spacious rooms...Excellent customer service
Jamie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Great for elders
Julio, 2-night family trip
Verified Expedia guest review

6/10 Good

Our first room had no hot water, they said it would be fixed and said it was. Still didn't work. No hot water flow from sink, shower had none. Safe couldn't be locked( they had no key). Moved us to another room. Hot water was very very little flow. My sister had another room. Very little hot water flow. Restaurant is very nice, mini golf is fun. 4 pools, several bars. 2 hot tubs. Pools are various temperatures, which was nice. Air conditioner worked fine. The management is proactively upgrading & repairing the property. Can't recommend this proof, mosly because not much to do around the area, and the hot water.
Brian, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The local food was excellent
Timothy, 2-night family trip
Verified Expedia guest review

8/10 Very good

Peaceful
You need a stronger internet signal, and we had trouble accessing the TV.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great pools and sauna
jeff, 1-night family trip
Verified Hotels.com guest review