6/10 Good
Apr 11, 2025
I choose this will rate hotel as a gift!
The best think about the Faro Hotel and beach club was it's location.. Just on the edge of Old Town across the street from the marina on the main circle in that area. There seemed to be some language challenges and the gentleman at the front desk was a challenge. We arrived at 12:45p after traveling 18 hrs at the hotel and this clerk seemed insulted that we arrived early. He was not helpful with directions to the WC which resulted in me being locked out from the hotels side door Brevard you had to go out the back of the building then into another party of the building. There were few signs finding it and no sign showing how to get back. I did not tell him of this experience then I asked for directions to parking twice and his directions were only clear to him though all I had to do was make a right turn around the building and follow a white P on a blue sign. He seemed offended when I asked a second time.. Then I asked about what to do with the luggage and his answer surprised me.. No Offer to have my luggage tagger from our car but he told us we could bring it in our better yet leave it in the car as the garage was safe.. Imagine this as a beginning to our stay at a 4 Star hotel.. He also suggested we leave so we decided to ask for food recommendations to buy some time.. No suggestions just to go across the street.. Returned at 1:30p after a brief bite to eat and his remark from across the lobby Nothing yet I said I would call if it was ready sooner.. More info later
A Leon
A Leon, 2-night trip
Verified Hotels.com guest review
