Hotel Delfines Acapulco by NG Hoteles

2.0 star property
Hotel with outdoor pool, near Diana the Huntress

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Photo gallery for Hotel Delfines Acapulco by NG Hoteles

Outdoor pool
Reception
Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Standard Room, 2 Double Beds
Overlooking the vibrant Costera Acapulco, Hotel Delfines Acapulco by NG Hoteles offers an unforgettable retreat. Enjoy a refreshing swim in the outdoor pool or children's pool, relax on the sun-kissed terrace, and indulge in a delightful meal at the restaurant. The 24-hour front desk is always ready to assist.

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Pool
  • Non-smoking
  • Pet-friendly

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Children's pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Luggage storage

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Self parking (surcharge)
  • Outdoor swimming pools
The current price is CA $93
CA $111 total
includes taxes & fees
Jun 3 - Jun 4

Room options

Economy Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Private bathroom
Desk
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Room Economy

  • Sleeps 4
  • 2 Double Beds

Room Superior

  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Costera Miguel Aleman, Fracc Magallanes, Acapulco, GRO, 39670

What's nearby

  • Condesa Beach - 5 min walk - 0.5 km
  • Galerías Acapulco - 7 min walk - 0.6 km
  • Diana the Huntress - 8 min walk - 0.8 km
  • Parque Papagayo - 10 min walk - 0.9 km
  • Papagayo Beach - 14 min walk - 1.2 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive

Restaurants

  • ‪100% Natural - ‬2 min walk
  • ‪Barra Vieja 520 - ‬3 min walk
  • ‪Jacalito - ‬3 min walk
  • ‪KFC - ‬2 min walk
  • ‪Bar 26 - ‬2 min walk

About this property

Hotel Delfines Acapulco by NG Hoteles

Hotel Delfines Acapulco by NG Hoteles offers a great location, putting you within a 15-minute walk of Diana the Huntress and Papagayo Beach. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a children's pool and a terrace.

All-inclusive

All-inclusive room rates at Hotel Delfines Acapulco by NG Hoteles are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Specific rooms only*
    • Pets must be supervised
    • Off-leash area available
    • Pet grooming services offered
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 50 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children's pool

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Terrace
  • An outdoor pool

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: MXN 500 per accommodation, per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 50 for children

Pets

  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 180 per pet, per night, plus a one-time cleaning fee of MXN 350

Parking

  • Self parking costs MXN 50 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Does Hotel Delfines Acapulco by NG Hoteles offer free cancellation for a full refund?

Yes, Hotel Delfines Acapulco by NG Hoteles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Delfines Acapulco by NG Hoteles?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Hotel Delfines Acapulco by NG Hoteles?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 180 per pet, per night, and there's also a deposit of MXN 1000 per stay. Dog exercise areas are available.

Is parking offered on site at Hotel Delfines Acapulco by NG Hoteles?

Yes. Self parking costs MXN 50 per day.

What are the check-in and check-out times at Hotel Delfines Acapulco by NG Hoteles?

Check-in start time: 1:30 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Delfines Acapulco by NG Hoteles and nearby?

Hotel Delfines Acapulco by NG Hoteles has an outdoor pool.

Are there restaurants at or near Hotel Delfines Acapulco by NG Hoteles?

Yes, there's an onsite restaurant.

What's the area around Hotel Delfines Acapulco by NG Hoteles like?

Hotel Delfines Acapulco by NG Hoteles is a short 9-minute walk from Diana the Huntress and 14 minutes' walk from Papagayo Beach.

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Reviews

5.8

5.6/10

Cleanliness

6.0/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Poor

Nightmare hotel!

Nightmare hotel! We booked 2 nights and checked out the day after check-in!.. Old unmaintained building! Rooms are terrible, rusted out shower heads! Death trap elevators! Horrible pool! Pictures on hotel.com website are from god knows when!..
OCTAVIO, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Donald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

John, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend, they do not answer the phone. Worst hotel and staff.
Verified Expedia guest review

2/10 Poor

The room was dirty, old empty water bottles , the towels had holes in them, the air condionar did cool the room, no wifi, and the tv on had local channels not cabel as posted. There was an empty bottle of tequila in the hallway when i got there and was still there when i left 3 nights after
Edgar, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location

This hotel is centrally located within walking distance of the beach. The room was clean and spacious. The staff was friendly and helpful. The pool was clean and relaxing. The breakfast buffet was good.
Frank, 14-night trip
Verified Hotels.com guest review

6/10 Good

exta bien por ese precio pero podria ser mejor

la habitacion es grande y cama es grande, hay mucho espacio, pero mueble y todo muuuuy viejo. Aire condicionario es tan viejo que hace mucho ruido, pero NO HACE frio para nada, ventilador tampoco funciono, entonces fue MUCHO calor en habitacion. Pero precio fue literalmente mas barato de todos, entonces no puedo quejarme mucho, locacion es muy buena, muy cerca de la playa y todo
Ekaterina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

2/10 Poor

DANIEL, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Tita, 1-night trip
Verified Hotels.com guest review

2/10 Poor

El baño super sucio, parece que no habia sido lavado antes de ser entregado
Esthela, 1-night trip with friends
Verified Expedia guest review

2/10 Poor

Eso fue un desastre

La habitación me la entregaron hasta las 3 de la tarde y no a la 13:30 como decía,la habitación no contaba con toallas,ni jabón o shampoo para bañarse ,el personal es muy déspota,aparte la habitación estaba sucia y no nos hicieron el cambió de ropa de cama ,la verdad dan un pésimo servicio desde recepción,no me quedaron ganas de regresar a ese hotel
3-night family trip
Verified Hotels.com guest review

8/10 Very good

Javier, 7-night business trip
Verified Hotels.com guest review

6/10 Good

Me gusto las albercas, pero si le hace falta mantenimiento a las habitaciones, por el precio deberia de tener al menos toallas en las habitaciones, shampoo, solo te dejan un jaboncito y un rollo de papel Higienico pequeño Pero pues no fue tan peor, al menos no vi cucarachas como en otros hoteles
Judith, 1-night trip
Verified Expedia guest review

4/10 Fair

Muy mala experiencia

Fue muy mala esperiencia, ya que llegue y decia en la reservacion que hice que el checkin era a las 3:30 y ellos decian que hasta las 3.00, que el error lo habin cometido la agencia que me lo habia cendido en este caso price travel y ellos no se podian hacer cargo de sus errores, despues no encontraban mi resrvación, que aparecia, total un desastre, y al final terminaron dandome otra. y vi que como yo habia muchas personas reclamando.
HUGO ABAD, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nada agradable y falta de limpieza y las habitaciones nada cómodas hay muchas deficiencias
Miguel, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Deberían Invertir en reparaciones
E.Alejandro, 3-night business trip
Verified Expedia guest review

2/10 Poor

El hotel muy deteriorado por fuera y por dentro. El personal insuficiente ya que en la app el check-in era a las 13:30 hrs. Y el hotel lo marca hasta las 15:00 hrs, pero nos entregaron la habitacion a las 16:00 y ademas sucia. No habían hecho la habitación y las camas sucias y sin tender. Falta personal para la rápida atención. Recepcionista muy desatenta y bastante brusca en sus respuestas. No vuelvo a este lugar, esta infestado de cucarachas
GUSTAVO GOMEZ, 2-night family trip
Verified Expedia guest review

2/10 Poor

Muchísimo cascajo en todo el hotel, todo roto, de verdad uno se podría quedar o saber si te pusieran como están las condiciones Nada que ver con el anuncio
J Velazquez, 4-night family trip
Verified Expedia guest review

4/10 Fair

berenice, 6-night trip
Verified Expedia guest review

8/10 Very good

El Chek un poco tardado el registro
Luis, 1-night family trip
Verified Expedia guest review

8/10 Very good

Está muy céntrico. Aunque el inmueble se ve de años, es ideal para llegar solo a descansar.
Serena, 2-night family trip
Verified Expedia guest review

6/10 Good

FERNANDO, 3-night trip
Verified Expedia guest review

8/10 Very good

Excelente lugar para vacaciones, en cuanto a Relacion-Precio, muy facil de acceder, y desplazarse a diversos lugares. Un poco deteriorada la estructura exterior, pero en cuanto las habitaciones son cómodas. Los colchones y algunas almohadas son duras, lo que hace que el descanso no sea el adecuado. De ahí en fuera todo está bien, el trato del personal, la comida que dan en el restaurante es buena y típica del estado. Muy rica
Luis, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Juan Carlos, 2-night trip
Verified Hotels.com guest review