8/10
Room is great as per photo and the meals were good especially the upgrade dinner. Staff services were great however this hotel is not value for money. Not for the price you pay. I think the hotel need to look into enhancing providing better coffee and tea, tea room should provide some snacks, room should have a basket for used Japanese clothes provided. The hair dryer is a bit 3 star hotel hair dryer. Just lacking the 5 star hotel amenities you will normally see. Basically is just a beautiful room.
Christine
2-night trip