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El Sueño Hotel & Spa

4.0 star property
Adults-only hotel with spa, near Puebla Cathedral

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Sueño Hotel & Spa

Indoor pool
Junior Suite, 1 King Bed | Living area
Bar (on property)
Front of property
Terrace/patio
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Free parking
    Free parking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
The price is CA $145
CA $173 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Master Suite

Master Suite

Master Suite

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Jetted bathtub
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
LCD TV
Pillow menu
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Ceiling fan
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Ceiling fan
Hair dryer
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Plus

Standard Plus

Standard Plus

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
Minibar
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Premier Suite
HOTEL BOUTIQUE CASONA 65
Spa
Free WiFi
Restaurant
Bar
9.4 out of 10, Exceptional, (73)
The price is CA $92
CA $110 total
includes taxes & fees
Nov 24 - Nov 25
HOTEL BOUTIQUE CASONA 65
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About the area

Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • Zócalo de Puebla - 6 min walk - 0.5 km
  • Puebla Cathedral - 6 min walk - 0.5 km
  • Puebla Convention Center - 14 min walk - 1.2 km
  • Centro Expositor - 6 min drive - 4.8 km
  • Angelopolis Commercial Center - 7 min drive - 5.2 km

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 28 min walk
  • Airport drop-off service

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪Zaranda Café - ‬3 min walk
  • ‪Clemente Caffe - ‬3 min walk
  • ‪Le Sucrèe - ‬1 min walk
  • ‪Licorería San Pedrito - ‬1 min walk

About this property

El Sueño Hotel & Spa

El Sueño Hotel & Spa features a rooftop terrace and puts you within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this boutique hotel include an indoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 20 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets allowed (1 total, up to 33 lbs per pet)*
  • Specific rooms only*

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 480 per vehicle
  • Early check-in can be arranged for an extra charge of MXN 700 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 700 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Sueno Hotel
El Sueño Hotel
El Sueño Hotel Puebla
El Sueño Puebla
El Sueño Hotel & Spa Hotel
El Sueño Hotel & Spa Puebla
El Sueño Hotel & Spa Hotel Puebla

Frequently asked questions

Does El Sueño Hotel & Spa offer free cancellation for a full refund?
Yes, El Sueño Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at El Sueño Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at El Sueño Hotel & Spa?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 350 per pet, per night.
Is parking offered on site at El Sueño Hotel & Spa?
Yes, there's free self and valet parking.
Is airport shuttle service offered by El Sueño Hotel & Spa?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 480 per vehicle.
What are the check-in and check-out times at El Sueño Hotel & Spa?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 700 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MXN 700 (subject to availability).
What is there to do at El Sueño Hotel & Spa and nearby?
El Sueño Hotel & Spa has a spa and an indoor pool.
Are there restaurants at or near El Sueño Hotel & Spa?
Yes, there are 2 onsite restaurants, featuring international cuisine.
What's the area around El Sueño Hotel & Spa like?
El Sueño Hotel & Spa is in Puebla Historic Center, a short 6-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

El Sueño Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

RoomService staffLocationBreakfastFoodAmenitiesSpaCathedralsDrinksBuilding

What guests liked

  • Breakfast was warm, delicious, and a highlight of the stay, with many guests praising its quality and variety. (7 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Karin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in Puebla & Cholula
Great service and charming hotel in the heart of the historic center.
Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Jacqueline, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love the people that work there!!!
Arleen, 15-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel delivered impeccably
⭐️⭐️⭐️⭐️⭐️ Stepping into El Sueño Hotel felt like entering a realm of luxury and comfort. The accommodations were not just outstanding, but a true testament to opulence. The rooms exuded warmth and elegance, making each moment spent indoors a pleasure. The staff, with their welcoming smiles and attentive service, ensured that every need was met promptly and with a genuine desire to exceed expectations. Their friendly demeanor added a personal touch that made the stay truly memorable. Nestled in a great location, the hotel offered convenience without compromising on tranquility. Whether exploring the city or simply enjoying the surroundings, the easy access to key attractions was a definite plus. As a modern traveler, fast wifi is always a priority, and El Sueño Hotel delivered impeccably. The seamless connectivity allowed for both work and leisure to coexist harmoniously. The air conditioning was a true blessing, especially in the warm Mexican climate. Returning to a cool and refreshing room after a day of exploration made the experience all the more enjoyable. The pool area was a haven of relaxation, offering a serene escape from the bustling city. The crystal-clear waters beckoned, providing a perfect spot to unwind and soak in the essence of Puebla. And the myriad of other amenities? Simply exceptional. Highly recommended!
Gary, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
Maria, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Location
Felipe, 1-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Romantic Mansion
Lovely and romantic setting.
Hector, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK.
Mike, 4-night romance trip
Verified Expedia guest review

2/10 Poor

Francisca, 1-night trip
Verified Expedia guest review

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location was very good. The breakfast was excelent.
Ramon, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Súper beautiful rooms
Eduardo, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable bed, decent internet, and great breakfast options.
Jessica, 1-night trip with friends
Verified Expedia guest review

4/10 Fair

Terrible room
The room decoration and amenities are terrible, small bathroom, small tv, wall painted in red and silver; strange room and strange hotel overall. They tried to give a “cool vibe” to it but it ended being a visual disaster.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Most comfortable hotel
Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return.
Liborio J M, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Ewa, 4-night trip
Verified Expedia guest review

10/10 Exceptional

It was a challenge to get to the hotel because of street construction we did not know about. It would have been helpful to learn about the street work ahead of time. Otherwise, a charming hotel.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We come back whenever we can. We love this hotel
Anel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Unique property, very close to the Cathedral. Great food.
Rebecca, 5-night romance trip
Verified Expedia guest review

6/10 Good

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!!
Megan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julien, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

the staff was very friendly and helpfull. the food. excellent. super location .
ireri erendira, 2-night family trip
Verified Expedia guest review