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Hotel Bencoolen @ Bencoolen Street, Singapore

3-star3 stars
47 Bencoolen Street, Singapore, 189626, Singapore

3-star hotel with outdoor pool, near Orchard Road
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 686 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Hotel is old. Carpets in both rooms dirty. The first room had stained carpet and garbage…Jun. 16, 2019
  • Hotel well located to everything and good value, very helpful staff, room itself could…Oct. 25, 2018

Hotel Bencoolen @ Bencoolen Street, Singapore

from $92 CAD
  • Deluxe Twin Room
  • Superior Double Room
  • Standard Twin Room
  • Deluxe Double Room
  • Deluxe Triple Room

What’s around Hotel Bencoolen @ Bencoolen Street, Singapore

Landmarks

  • In Bencoolen
  • Orchard Road - 4 min walk
  • Peranakan Museum - 8 min walk
  • Bugis Street Shopping District - 9 min walk
  • National Museum of Singapore - 11 min walk
  • Raffles City - 12 min walk
  • Esplanade Theatres - 20 min walk
  • Asian Civilisations Museum - 20 min walk

Getting around

  • Singapore (XSP-Seletar) - 15 min drive
  • Singapore (SIN-Changi) - 18 min drive
  • Johor Bahru (JHB-Senai Intl.) - 44 min drive
  • JB Sentral - 23 min drive
  • Bras Basah Station - 4 min walk
  • Dhoby Ghaut Station - 8 min walk
  • City Hall Station - 11 min walk

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms

Arriving/leaving

  • Check-in time 2 PM-4 AM
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
Services
  • 24-hour front desk
  • Laundry facilities
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1968
  • Elevator
  • Safe-deposit box at front desk

In the room

Freshen up
  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

LOBBY CAFÉ - This Cafe serves breakfast and light fare.

Hotel Bencoolen @ Bencoolen Street, Singapore’s small print

Also known as

  • Bencoolen
  • Bencoolen @ Bencoolen Street
  • Hotel Bencoolen @ Bencoolen Street Singapore
  • Bencoolen Hotel
  • Bencoolen Singapore
  • Hotel Bencoolen
  • Hotel Bencoolen Singapore
  • Accor Singapore On Bencoolen
  • Ibis Singapore On Bencoolen Hotel Singapore
  • Bencoolen Hotel Singapore
  • Hotel Bencoolen - Street Singapore

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of SGD 10 for adults and SGD 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.0 From 315 reviews

Very Good 8.0
Comfortable stay. Very convenient location.
The hotel is undergoing renovation so its noisy during the day. The elevators are older and tend to be slower. However there are 2 small elevators in service so we did not find it a problem waiting. The reception and service is awesome! Everyone was very helpful. Pakcik the concierge was always there for advice and will guide you to where you want to go. Overall, midrange to budget hotel for now. Very clean.
Bernice, ca5 night family trip
Poor 2.0
Horrible - Do Not Attempt!
Horrible. 1) Dirty - Bathrooms with dirty/spoiled hardware strewn around (bathtub stopper, plastic nozzles). Musky smelling towels. Dirty Carpets. Dirty linen made us get all itchy and got bitten by something - after a week the swell is still there 2) Gave away our room to someone else after we arrived one-day late for check-in. We paid 4 nights in advance and only was late for 1 day. Did not have the courtesy to call us to check if we're coming, just take for granted we will not turn up. Gave us an "upgrade" but we had to check out/move rooms in the morning when we were rushing to go to our appointment. 3) NO Extra Towels! Towels were musky so after using the first one, I decided to swap to the 2nd dry towel (which turned out to be musky as well). Requested for another one as my partner had to shower. They did not have any left! Asked us to go get one from the pool ourselves. Turns out pool towels were faded green colour with bleached out patches. Gross 4) Only 1 access card, and need that card to activate power in the room. So when my partner went to get the said pool towels, i was awaiting pitch dark in the room. 5) WIFI was not working when we arrived and receptionist curtly told us "dont know when will get fixed". Did not even bother to inform us when we checked in - just gave us the WIFI password chit. Fortunately it was fixed after several hours. Cannot believe Singapore can have a bad hotel like this! What a shame!
LI HUA, my4 night business trip
Good 6.0
Budget Hotel at a great location
It's a typical old style hotel, old spring mattresses, small rooms, old appliances, outdated toilets, overall it would be what you expect for a budget hotel. The staff are nice and accommodating, and the best feature of the hotel is it's location and accessibility.
Jeremiah, ph5 night family trip
Good 6.0
You only get 1 key to your room. Extra charge $10 for key. We also found bed bug on our last 2 day of our stay. Maybe it got attach to our bed sheet. Location is great. You can take their subway which is just around the corner. There is also a good court near the subway station.
Lai, usFamily trip
Good 6.0
Not so good.... hotel front desk have no proper coordination... in regards to extension stay ..
Renee Rose, phFamily trip

Hotel Bencoolen @ Bencoolen Street, Singapore

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