Surrounded by the city's vibrant culture, Hotel City Garden Amsterdam offers a serene escape with its tranquil garden. Stay connected with in-room WiFi and enjoy perks like tour assistance, coffee/tea in the lobby, and a 24-hour front desk.
Reviews
7.47.4 out of 10
Good
Popular amenities
24/7 front desk
Non-smoking
Free WiFi
Main amenities (10)
Daily housekeeping
Breakfast available
24-hour front desk
Coffee/tea in a common area
Garden
Front-desk safe
Vending machine
Luggage storage
Tour/ticket assistance
Reception hall
Feel at home (6)
Children stay free
Private bathroom
Television
Garden
Daily housekeeping
Coffee/tea maker
The current price is CA $90
CA $90
CA $110 total
includes taxes & fees
May 26 - May 27
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Basement Small Single Room
Basement Small Single Room
Highlights
Heating
LCD TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Sleeps 1
1 Twin Bed
View all photos for Superior Double Room
Superior Double Room
Highlights
Heating
Refrigerator
LCD TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
18 sq m
Sleeps 2
1 Double Bed
View all photos for Basement Twin Room
Basement Twin Room
Highlights
Heating
LCD TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
Sleeps 2
2 Large Twin Beds
View all photos for Single Room
Single Room
Highlights
Heating
LCD TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
12 sq m
Sleeps 1
1 Twin Bed
View all photos for Basement Family Room
Basement Family Room
Highlights
Heating
LCD TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
24 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds
View all photos for Basement Double Room - no window
When you stay at Hotel City Garden Amsterdam, you'll be in a great location, within just a 10-minute walk of Vondelpark and Van Gogh Museum. Also, Rijksmuseum and Leidseplein are within just a 10-minute walk. Fellow travelers say good things about the helpful staff and location. Public transportation is just a short walk: Van Baerlestraat Stop is 3 minutes and Concertgebouw Tram Stop is 6 minutes.
Languages
Chinese (Mandarin), Dutch, English
At a glance
DONE
Hotel size
73 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Boat tours nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Reception hall
Accessibility
Elevator
Elevator door width (inches): 30
4 stairs to reach property
Thin carpet in room
Room amenities
Be entertained
IPod docking station
20-inch LCD TV
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Optional extras
Continental breakfast is offered for an extra charge of approximately EUR 16.50 for adults and EUR 8 for children
Policies
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
City Garden Amsterdam
Hotel City Garden
Hotel City Garden Amsterdam
City Garden Hotel Amsterdam
City Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel
Hotel City Garden Amsterdam Amsterdam
Hotel City Garden Amsterdam Hotel Amsterdam
Frequently asked questions
Does Hotel City Garden Amsterdam offer free cancellation for a full refund?
Yes, Hotel City Garden Amsterdam does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Garden Amsterdam?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City Garden Amsterdam?
Sorry, there's no onsite parking at Hotel City Garden Amsterdam.
What are the check-in and check-out times at Hotel City Garden Amsterdam?
Check-in start time: 2 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel City Garden Amsterdam?
No, this hotel doesn't have a casino, but Holland Casino (9-min walk) and Holland Casino Amsterdam West (8-min drive) are both nearby.
What is there to do at Hotel City Garden Amsterdam and nearby?
Have fun with nearby activities like cycling and boat tours. Additional recreation nearby includes casino gaming. Hotel City Garden Amsterdam also has a garden.
What's the area around Hotel City Garden Amsterdam like?
Hotel City Garden Amsterdam is in Museum Quarter, a short 3-minute walk from Van Baerlestraat Stop and 5 minutes' walk from Van Gogh Museum. Travelers say this hotel is in a good location.
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Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Museums
Shower
Bed
Bathroom
Parks
Breakfast
Lobby
Reviews
6/10 Good
May 22, 2025
Lana R
Lana R, 2-night trip
Verified Hotels.com guest review
2/10 Poor
May 21, 2025
Terrible hotel
Terrible experience beds are rubbish mattress loose fell off once evening. Wanted to check out but told payment unrefundable did notcsleep never again
Ashwin
Ashwin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 2, 2025
Great Dutch Treat
Great stay. Excellent location steps from city park and close to transit. Breakfast was excellent. Beds were very comfortable for weary travellers
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 13, 2025
Location is near to where we wanted to visit. Room is clean and basic. It was ok for our 3 nights stay.
Rattanaporn
Rattanaporn, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
Apr 10, 2025
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2025
Joey
Joey, 3-night trip
Verified Hotels.com guest review
8/10 Very good
Jan 31, 2025
Great Location - Great Room - Wrong timing
R
R, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 10, 2025
The beds were uncomfortable, and the space felt very tight. The location is wonderful, with great shopping and dining options close by.
Gloria De
Gloria De, 2-night family trip
Verified Expedia guest review
6/10 Good
Jan 3, 2025
I-Chun
I-Chun, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 26, 2024
Jacqueline
Jacqueline, 6-night trip
Verified Expedia guest review
2/10 Poor
Dec 26, 2024
We booked the Quadruple Room that accomodates 4 pax. The room was small with little walking space. Room had basic decor. The mattresses were very soft and they kept slipping a bit out of our beds. The shower doors were derailed and they became stuckwirh 3/4 closed and the bolts at 2.corners of the edges came off. The reception offered to change room for us, but I managed to move the doors to full open so we declined the change of room.
Location wise, it's one street away from the branded goods shopping outlet. It's 5 minutes walk to the Van Gogh Museum, Rijkmuseum, and Stedlikij Museum. There's a tram stop outside of Van Gogh Museum that have trams going to Amsterdam Centraal train station and Amsterdam Zuid train station.
Reception staff were friendly and smiley.
Raymond
Raymond, 4-night family trip
Verified Expedia guest review
8/10 Very good
Dec 23, 2024
Lovely room with everything we needed. Very clean and good facilities. The breakfast was good with a varied choice and the location was fantastic for seeing the sights of Amsterdam, especially close for transport links using the tram.
REBECCA
REBECCA, 3-night trip
Verified Expedia guest review
4/10 Fair
Dec 8, 2024
Close to Vondel park, hotel bed very uncomfortable. Not very clean.
Alyssa
Alyssa, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2024
Room was a decent size and quiet, very good breakfast, comfortable beds. Have stayed several times.
David
David, 1-night trip
Verified Expedia guest review
8/10 Very good
Nov 6, 2024
Tomoyo
Tomoyo, 2-night trip
Verified Expedia guest review
2/10 Poor
Nov 2, 2024
Danny
Danny, 4-night trip
Verified Expedia guest review
2/10 Poor
Nov 2, 2024
bedbug infestation
The room was infested with bedbugs (see photos), as already noted in other reviews.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
John
John, 3-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 10, 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Oct 9, 2024
Alia
Alia, 3-night trip
Verified Expedia guest review
2/10 Poor
Oct 4, 2024
This property has bed bugs. STAY AWAY!
I was only in Amsterdam for three days and I had to spend one of those days washing all my clothes at a laundry (at my own expense) and buying new unaffected clothes to wear while I did the washing. This also cost me.
I lost a lot of money and holiday time because of this filthy establishment and its blatant disregard for the well-being of its patrons. Other reviews verify the presence of bed bugs. I do not understand why this hotel is still running, let alone why it is advertised on a site like Expedia.
Simply awful.
George
George, 2-night trip
Verified Expedia guest review
8/10 Very good
Sep 30, 2024
Was great location, nice staff. Carpet needs repaced with solid florring. Need screens on windows to enjoy beautiful flowers outside. Breakfast was so good. Will stay again.
janda
janda, 2-night family trip
Verified Expedia guest review
2/10 Poor
Sep 30, 2024
Would never, ever stay again at this hotel!! Not only is it extremely outdated, there’s no air conditioner, and they tell you not to open the windows because they are infested with mosquitos. I was put in a room with my fiancé and was told not to open the window, so we didn’t the first night. I was eaten alive by mosquitoes that night because the window was broken and wouldn’t shut properly. Awful hotel- weird smell. Do not stay here!!!!
John
John, 3-night romance trip
Verified Expedia guest review
8/10 Very good
Sep 20, 2024
JOHN
JOHN, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
A decent hotel in an area nearby an amazing park and high end shopping. Located in the museum district and nearby any needs. Good for the money but there is no AC. They do have fans which help a lot and a great breeze if you open the windows but mosquitoes are abundant.