Located in the heart of Xi’an City Center, Grand Mercure Xian Renmin Square offers a tranquil oasis. Indulge in a rejuvenating massage at the onsite spa, unwind by the swimming pool, or simply relax amidst lush garden surroundings. With free WiFi and an arcade/game room to keep you entertained.
Xi'an Bell Tower and Drum Tower - 4 min drive - 4.0 km
Great Mosque of Xi'an - 4 min drive - 3.7 km
Xi'an Bell Tower - 5 min drive - 3.6 km
Giant Wild Goose Pagoda - 7 min drive - 7.0 km
Getting around
Xi'an (XIY-Xianyang Intl.) - 50 min drive
Xi'an Station - 5 min drive
Xi'an East Station - 7 min drive
Xi'an West Railway Station - 14 min drive
Beidajie Station - 19 min walk
Zhonglou Station - 27 min walk
Airport shuttle (surcharge)
Restaurants
Cyclist Restaurant - 1 min walk
天星码头茶餐厅 - 2 min walk
哈瓦那酒吧 - 6 min walk
豪华美居酒廊 - 6 min walk
西安巴厘岛咖啡厅 - 1 min walk
About this property
Grand Mercure Xian Renmin Square
Located near a train station, Grand Mercure Xian Renmin Square is a great choice for a stay in Xi'an. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and 57 Cafe serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli.
Languages
Chinese (Mandarin), English, French
At a glance
Hotel size
202 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Working away
Business center
Meeting room
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
Arcade/game room
Full-service spa
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
29-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Alarm clock
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
57 Cafe - This restaurant serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 115 per person
Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way)
Children & extra beds
Rollaway beds are available for CNY 290.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Grand Mercure Renmin
Grand Mercure Renmin Hotel
Grand Mercure Renmin Hotel Xian Square
Grand Mercure Xian Renmin Square
Grand Mercure On Renmin Square Hotel Xi`An
Grand Mercure Xian On Renmin Square China/Shaanxi
Mercure Xi An
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Renmin Square Hotel
Grand Mercure Renmin Square
Mercure Xian Renmin Square
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Xian Renmin Square Xi'an
Grand Mercure Xian Renmin Square Hotel Xi'an
Frequently asked questions
Does Grand Mercure Xian Renmin Square offer free cancellation for a full refund?
Yes, Grand Mercure Xian Renmin Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grand Mercure Xian Renmin Square?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Mercure Xian Renmin Square?
Yes, there's free self parking.
Is airport shuttle service offered by Grand Mercure Xian Renmin Square?
Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.
What are the check-in and check-out times at Grand Mercure Xian Renmin Square?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Grand Mercure Xian Renmin Square and nearby?
Grand Mercure Xian Renmin Square has a spa and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Grand Mercure Xian Renmin Square?
Yes, there's an onsite restaurant, 57 Cafe.
What's the area around Grand Mercure Xian Renmin Square like?
Grand Mercure Xian Renmin Square is in Xi’an City Center, a short 1-minute walk from Xi'an City Walls and 16 minutes' walk from Yisu Grand Theater.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
17 Jan 2025
Maybe I am just being mean for not giving this property a five star. The porperty is in a very good condition, not as close to the touristic areas within the city wall. Receptionists do not speak very good english but they did their very best to help me especially when I was contacting my Didi driver for my pick-up. I would definitely stay in this property again though.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
8 Nov 2024
Nice hotel, but not for me
Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback:
1) Secluded location
2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel.
3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities.
4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable.
5) Shower room floor is very slippery. I fell twice during my stay.
6) There’s constructions behind the hotel, which lasted until almost mid night.
7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel.
8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.
Rhys
Rhys, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 Oct 2024
Good place to stay!
Luping
Luping, 4-night family trip
Verified Expedia guest review
4/10 Fair
5 Oct 2024
Decadent and outdated
The hotel is not only outdated but decadent. Installations, rooms, facilities, appliances, breakfast and almost everything are not even close to a grand mercure standard.
One day, in the middle of the night there was a power shortage in our room (electrical installation malfunction) and the emergency light was lit on our faces making it necessary to call maintenance before morning and wait for repairs.
It has haf its glory days but today couldn't be classified anything above 3 stars.
On the positive side the bed was very good and comfortable.
Luis
Luis, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sep 2024
The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable.
SEOW CHOW
SEOW CHOW, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
When we arrived at 10pm we were greeted by a room upgrade with a welcome cake for our anniversary: simply magnificent: brilliant location, staff excellent all the time, impossible to rate other than as 10/10. Only one small item to comment on: more a cultural difference than anything: the fridge was not cold, probably because the locals like warm drinks including beer. However, plenty of ice freely available on request. In summary, we loved it.
Allan
Allan, 5-night romance trip
Verified Expedia guest review
8/10 Very good
6 Sep 2024
Clean, convenient location, easy access to the subway.
Alexander
Alexander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2024
The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!
Yifan
Yifan, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jun 2024
We loved the GM, traveling as a family of 4 with 2 rooms. The GM is aged royalty, a bit past her prime, but she remains elegant, graceful, and comfortable. Great hotel for the money. We would happily return.
Thomas
Thomas, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jun 2024
Great customer service. Great room.
artan
artan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 May 2024
The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance.
Victoria Suzanne
Victoria Suzanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
Worth the money
Krisztián
Krisztián, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 Oct 2023
Felt great staying this place
I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.
Daisuke
Daisuke, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jul 2023
Big bed.
HANGMEI
HANGMEI, 3-night trip
Verified Expedia guest review
8/10 Very good
7 Jan 2020
awful female facilities at shared pool
Grand Mercury is a beautiful old world hotel with dark wooden decor in the rooms. We checked in easilly. I was a little disappointed to find out that all the restaurants and swimming pool were not in this hotel, they were within a complex of hotels and you had to cross the grounds to access the other hotels facilities. Eg the Italian restaurant in one restaurant and the bar and pool within the Sofitel which wasn’t great in depths of winter. The main negative therefore isn’t about this hotel but the changing rooms at Sofitel swimming pool. At first its very elegant, but when you enter female changing rooms it’s like a 1980s council provided changing room. Nowhere to hang your towel while you shower, no costume dryer, dilapidated fixtures with wallpaper mouldy and peeling. However my husband advises me the men’s was plush, had its own hot tub, sauna and massage beds. It makes one wonder about the type of establishment it is and the services provided, clearly more geared towards male travellers
Tracy
Tracy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2019
We did not like that there was not a restaurant onsite except for breakfast, but the breakfast was excellent and they did have evening room service. I am in a wheelchair and there was a ramp into the hotel and easy access to the restaurant. The staff was fabulous, the room was wonderful and it is central if you are a walker.
Verified traveller
3-night family trip
Verified Expedia guest review
6/10 Good
17 Oct 2019
Overall the property is good and clean. However, the disappointing part is with mosquitoes both in the lobby and rooms. Hotel Management did not make enough efforts to check and prevent the mosquito menace.
SK
SK, 2-night family trip
Verified Orbitz guest review
6/10 Good
13 Oct 2019
Renmin Square is nice, hotel so-so
Nice, but small rooms (we had a queen).
No restaurant in this hotel - except a breakfast buffet for extra $.
There are restaurants in the Renmin Square complex which has multiple hotels grouped together. Pleasant enclave.
john
john, 2-night trip
Verified Hotels.com guest review
8/10 Very good
12 Oct 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
17 Sep 2019
The property is in a very good location and the staff are very friendly. The rooms are a somewhat small and are a bit dated but overall a nice stay.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Aug 2019
The room felt very cozy. The hotel is a five-minute walk from the residence park entrance.
Verified traveller
1-night romance trip
Verified Expedia guest review
2/10 Poor
5 Aug 2019
, the bed are extremely uncomfortable,the bathtub was clogged,the hotel is not smoke free.
sandra
sandra, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Jul 2019
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jun 2019
A must stay property — fantastic
This hotel was amazing on all accounts....service, location, price and comfort! An absolute jewel.