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Grand Mercure Xian Renmin Square

4.5 star property
Luxury hotel in Xi'an with spa and restaurant

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Photo gallery for Grand Mercure Xian Renmin Square

Pool
Lobby
Exterior
Minibar, in-room safe, desk, blackout drapes
Front of property
Located in the heart of Xi’an City Center, Grand Mercure Xian Renmin Square offers a tranquil oasis. Indulge in a rejuvenating massage at the onsite spa, unwind by the swimming pool, or simply relax amidst lush garden surroundings. With free WiFi and an arcade/game room to keep you entertained.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Free parking
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Daily housekeeping
The current price is CA $78
CA $91 total
includes taxes & fees
Apr 14 - Apr 15

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Designer toiletries
Bathrobes
  • 31 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Separate bathtub and shower
  • 60.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Separate bathtub and shower
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
Separate bathtub and shower
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
Indoor pool

Sofitel Xian on Renmin Square

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 586 reviews
The price is CA $95
CA $110 total
includes taxes & fees
Apr 8 - Apr 9
Sofitel Xian on Renmin Square
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About the area

Map
319 Dongxin Street, Xi'an, Shaanxi, 710004

What's nearby

  • Xi'an City Walls - 1 min walk - 0.0 km
  • Xi'an Bell Tower and Drum Tower - 4 min drive - 4.0 km
  • Great Mosque of Xi'an - 4 min drive - 3.7 km
  • Xi'an Bell Tower - 5 min drive - 3.6 km
  • Giant Wild Goose Pagoda - 7 min drive - 7.0 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 50 min drive
  • Xi'an Station - 5 min drive
  • Xi'an East Station - 7 min drive
  • Xi'an West Railway Station - 14 min drive
  • Beidajie Station - 19 min walk
  • Zhonglou Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cyclist Restaurant - ‬1 min walk
  • ‪天星码头茶餐厅 - ‬2 min walk
  • ‪哈瓦那酒吧 - ‬6 min walk
  • ‪豪华美居酒廊 - ‬6 min walk
  • ‪西安巴厘岛咖啡厅 - ‬1 min walk

About this property

Grand Mercure Xian Renmin Square

Located near a train station, Grand Mercure Xian Renmin Square is a great choice for a stay in Xi'an. You can visit the spa to indulge in massages, body wraps, or aromatherapy, and 57 Cafe serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli.

Languages

Chinese (Mandarin), English, French
VISIBILITY

At a glance

Hotel size

    • 202 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting room
  • Conference space (1938 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Arcade/game room
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 29-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

57 Cafe - This restaurant serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 115 per person
  • Airport shuttle service is offered for an extra charge of CNY 550 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for CNY 290.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard
Mobile payment options include: Alipay and WeChat Pay.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Grand Mercure Renmin
Grand Mercure Renmin Hotel
Grand Mercure Renmin Hotel Xian Square
Grand Mercure Xian Renmin Square
Grand Mercure On Renmin Square Hotel Xi`An
Grand Mercure Xian On Renmin Square China/Shaanxi
Mercure Xi An
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Renmin Square Hotel
Grand Mercure Renmin Square
Mercure Xian Renmin Square
Grand Mercure Xian Renmin Square Hotel
Grand Mercure Xian Renmin Square Xi'an
Grand Mercure Xian Renmin Square Hotel Xi'an

Frequently asked questions

Does Grand Mercure Xian Renmin Square offer free cancellation for a full refund?

Yes, Grand Mercure Xian Renmin Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Grand Mercure Xian Renmin Square?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Mercure Xian Renmin Square?

Yes, there's free self parking.

Is airport shuttle service offered by Grand Mercure Xian Renmin Square?

Yes, an airport shuttle is available. The charge is CNY 550 per vehicle one-way.

What are the check-in and check-out times at Grand Mercure Xian Renmin Square?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Grand Mercure Xian Renmin Square and nearby?

Grand Mercure Xian Renmin Square has a spa and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Grand Mercure Xian Renmin Square?

Yes, there's an onsite restaurant, 57 Cafe.

What's the area around Grand Mercure Xian Renmin Square like?

Grand Mercure Xian Renmin Square is in Xi’an City Center, a short 1-minute walk from Xi'an City Walls and 16 minutes' walk from Yisu Grand Theater.

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Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Maybe I am just being mean for not giving this property a five star. The porperty is in a very good condition, not as close to the touristic areas within the city wall. Receptionists do not speak very good english but they did their very best to help me especially when I was contacting my Didi driver for my pick-up. I would definitely stay in this property again though.
2-night trip
Verified Hotels.com guest review

4/10 Fair

Nice hotel, but not for me
Nice hotel, but not something I’ll recommend to the elderly or if you’re looking for a lively environment. The hotel is within a compound of 3 different hotels, not easily accessible. My immediate feedback: 1) Secluded location 2) Long building, with breakfast in one end. So imagine if you’re staying at the other end of the hotel. 3) All the facilities like gym n swimming pool are not within the building. You’ll need to walk about 8min outdoors to Sofitel hotel to use the facilities. 4) Room is dated. The standard Queen size room is very small. I upgraded the room, as the original room felt uncomfortable. 5) Shower room floor is very slippery. I fell twice during my stay. 6) There’s constructions behind the hotel, which lasted until almost mid night. 7) Most of the staff didn’t smile. There’s that unwelcoming feeling each time I stepped into the hotel. 8) It’s important to pin the hotel correctly as there’s only one entrance. My cab dropped me off at the back gate and I had to walk 20min with my luggage in order to reach the hotel.
Rhys, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay!
Luping, 4-night family trip
Verified Expedia guest review

4/10 Fair

Decadent and outdated
The hotel is not only outdated but decadent. Installations, rooms, facilities, appliances, breakfast and almost everything are not even close to a grand mercure standard. One day, in the middle of the night there was a power shortage in our room (electrical installation malfunction) and the emergency light was lit on our faces making it necessary to call maintenance before morning and wait for repairs. It has haf its glory days but today couldn't be classified anything above 3 stars. On the positive side the bed was very good and comfortable.
Luis, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The building and the room has the old english theme which is very unique. i totally understand if the hotel management want to keep to the theme but some refurbishments are needed as the room look worn out i.e bathroom tiles, the cabinets, carpets. Overall, the room was clean and bed was comfortable.
SEOW CHOW, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

When we arrived at 10pm we were greeted by a room upgrade with a welcome cake for our anniversary: simply magnificent: brilliant location, staff excellent all the time, impossible to rate other than as 10/10. Only one small item to comment on: more a cultural difference than anything: the fridge was not cold, probably because the locals like warm drinks including beer. However, plenty of ice freely available on request. In summary, we loved it.
Allan, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Clean, convenient location, easy access to the subway.
Alexander, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel and service is beyond great! Very quiet and clean. They offer a five star breakfast buffet that includes both local and International food options. Our family enjoys the food and service a lot during our stay. The hotel room is spacious and beautiful. We will definitely book the hotel again when we visit XI’An next time!
Yifan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We loved the GM, traveling as a family of 4 with 2 rooms. The GM is aged royalty, a bit past her prime, but she remains elegant, graceful, and comfortable. Great hotel for the money. We would happily return.
Thomas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great customer service. Great room.
artan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The room is not well lit and despite the temperature being hot this period, the AC was not working well. Hotel was well located and some of the tourist spots were within walking distance.
Victoria Suzanne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worth the money
Krisztián, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Felt great staying this place
I think this was the best stay in the whole China trip for me. I enjoyed the place, shower & bath, comfortable bed, breakfast, and hospitality staff. The location was a bit distanced from the station but taxi makes a big difference to come back here. I wish Japanese restaurant was open but I enjoyed the Chinese restaurant at Sofitel as well.
Daisuke, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Big bed.
HANGMEI, 3-night trip
Verified Expedia guest review

8/10 Very good

awful female facilities at shared pool
Grand Mercury is a beautiful old world hotel with dark wooden decor in the rooms. We checked in easilly. I was a little disappointed to find out that all the restaurants and swimming pool were not in this hotel, they were within a complex of hotels and you had to cross the grounds to access the other hotels facilities. Eg the Italian restaurant in one restaurant and the bar and pool within the Sofitel which wasn’t great in depths of winter. The main negative therefore isn’t about this hotel but the changing rooms at Sofitel swimming pool. At first its very elegant, but when you enter female changing rooms it’s like a 1980s council provided changing room. Nowhere to hang your towel while you shower, no costume dryer, dilapidated fixtures with wallpaper mouldy and peeling. However my husband advises me the men’s was plush, had its own hot tub, sauna and massage beds. It makes one wonder about the type of establishment it is and the services provided, clearly more geared towards male travellers
Tracy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We did not like that there was not a restaurant onsite except for breakfast, but the breakfast was excellent and they did have evening room service. I am in a wheelchair and there was a ramp into the hotel and easy access to the restaurant. The staff was fabulous, the room was wonderful and it is central if you are a walker.
3-night family trip
Verified Expedia guest review

6/10 Good

Overall the property is good and clean. However, the disappointing part is with mosquitoes both in the lobby and rooms. Hotel Management did not make enough efforts to check and prevent the mosquito menace.
SK, 2-night family trip
Verified Orbitz guest review

6/10 Good

Renmin Square is nice, hotel so-so
Nice, but small rooms (we had a queen). No restaurant in this hotel - except a breakfast buffet for extra $. There are restaurants in the Renmin Square complex which has multiple hotels grouped together. Pleasant enclave.
john, 2-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

The property is in a very good location and the staff are very friendly. The rooms are a somewhat small and are a bit dated but overall a nice stay.
2-night trip
Verified Expedia guest review

10/10 Exceptional

The room felt very cozy. The hotel is a five-minute walk from the residence park entrance.
1-night romance trip
Verified Expedia guest review

2/10 Poor

, the bed are extremely uncomfortable,the bathtub was clogged,the hotel is not smoke free.
sandra, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

A must stay property — fantastic
This hotel was amazing on all accounts....service, location, price and comfort! An absolute jewel.
1-night trip
Verified Hotels.com guest review