6/10 Good
13 Aug 2024
Pool and garden area were great but room fell short of expectation. Ground floor family suite felt dark and drab compared to website photos with tired decor. View of carpark and tiny balcony on service road were disappointing. Air con was only in main room so needed to keep connecting door open to twin room, defeating the point of a 2- bed suite. Hotel provided a fan, which helped. Most plug sockets didn't work. Beds were ok but quite hard and one very hard pillow each. Bathroom surprisingly clean and modern by comparison. Limited bar service from reception until 8pm only. Just felt very overpriced at 300 per night, which is a shame as there were so many good points - fantastic pool, great breakfast, excellent location. We may simply have drawn the short straw in the room lottery.
Helen
Helen, 5-night trip
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