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1 room, 2 adults

The Grand by SkyCity, Auckland

5-starOfficial New Zealand Rating provided by Qualmark®
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Dry cleaning/laundry service
  • Elevator
90 Federal Street, Auckland, 1010, New Zealand

Luxury hotel with spa, near Sky Tower
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • In-room childcare (surcharge)
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Sea view obstructed by construction. Needed room on a higher floor. Good location for hop…Feb. 5, 2020
  • Even though we were a little early for check on, a room was immediately provided.…Feb. 1, 2020

The Grand by SkyCity, Auckland

from $222 CAD
  • Grand King Room
  • Grand Harbour View King Room
  • Grand Twin Room
  • Grand Deluxe Suite
  • Grand Accessible King Room
  • Grand Deluxe King Room
  • Grand Deluxe Twin Room
  • Grand Deluxe Harbour View King Room
  • Grand King Room (including Sky Tower admission)
  • Grand Twin Room (including Sky Tower admission)
  • Family Room, Connecting Rooms (Grand King + Grand Twin)

What’s around The Grand by SkyCity, Auckland

Landmarks

  • In Auckland Central Business District
  • Sky Tower - 1 min walk
  • Auckland Ferry Terminal - 12 min walk
  • University of Auckland - 12 min walk
  • Princes Wharf - 12 min walk
  • SkyCity Casino - 1 min walk
  • Spark Arena - 22 min walk
  • Eden Park - 2.5 mi / 4.1 km

Getting around

  • Auckland Intl. Airport (AKL) - 29 min drive
  • Auckland Britomart Station - 12 min walk
  • Auckland Remuera Station - 5 min drive
  • Auckland Kingsland Station - 6 min drive

At a glance

Key facts

Hotel size

  • This hotel has 312 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • New Zealand may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (NZD 35 per night)

  • Onsite valet parking (NZD 55.00 per night)

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 15 restaurants
  • 3 bars/lounges
  • 4 coffee shops/cafés
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
  • Casino
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2004
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Korean
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

The Grill - This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Grand by SkyCity, Auckland’s small print

Also known as

  • Grand Hotel Skycity
  • Skycity Hotel Grand
  • Skycity Grand Auckland
  • SKYCITY Grand Hotel Auckland, New Zealand
  • Hotel Skycity Grand
  • SKYCITY Grand Hotel Auckland
  • SkyCity Grand Hotel
  • The Grand by SkyCity Hotel
  • Grand Skycity
  • The Grand by SkyCity Auckland
  • The Grand by SkyCity Hotel Auckland
  • Grand Skycity Hotel
  • Hotel Skycity
  • Skycity Grand
  • Skycity Grand Auckland
  • Skycity Grand Hotel
  • Skycity Grand Hotel Auckland
  • Skycity Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Parking height restrictions apply.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Cash deposit: NZD 200.00 per stay

Optional extras

Credit card charges are subject to an extra charge of 2.5 percent

Self parking costs NZD 35 per night

Valet parking costs NZD 55.00 per night

Rollaway beds are available for NZD 60.0 per day

Full breakfast is offered for an extra charge of NZD 35 for adults and NZD 17.5 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Grand by SkyCity, Auckland

  • Does The Grand by SkyCity offer free cancellation for a full refund?
    Yes, The Grand by SkyCity does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Grand by SkyCity?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Grand by SkyCity?
    Yes. Self parking costs NZD 35 per night. Valet parking costs NZD 55.00 per night.
  • Is there a pool at The Grand by SkyCity?
    Yes, there's an indoor pool.
  • Are pets allowed at The Grand by SkyCity?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Grand by SkyCity?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near The Grand by SkyCity?
    Yes, there are 15 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Ela Cuisine (3-min walk), Elliott Stables (3-min walk), and Kiraku (3-min walk).
  • Is there an onsite casino at The Grand by SkyCity?
    Yes, there's a casino.
  • What is there to do at The Grand by SkyCity and nearby?
    Have fun with nearby activities like sailing and windsurfing, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Grand by SkyCity also has 3 bars and a casino, as well as a sauna and a steam room.

Recent reviews

Superb 9.0 From 1,292 reviews

Exceptional 10.0
Every thing is great ,we definitely will stay next time.
Piyu, ca1 night family trip
Fair 4.0
Under exceptional circumstances we were evacuated from this hotel after only a few hours. A massive fire in an adjacent building caused the controlled evacuation. Hotel management and staff did a remarkable job in coordinating the evacuation but also in placing guests in alternate accommodations. Could not have asked for more from them. We did not encounter any additional charges.
ca2 night romance trip
Very Good 8.0
Location, room size and amenities. Very clean. Parking is underground and secure. Close to CBD for all that is interesting.
ca1 night romance trip
Very Good 8.0
excellent city center location. Clean and comfortable. House keeping however forgot to replace amenities 2 of 4 days. Had to call front desk and had to call twice the 2nd day to get service.
ca4 night romance trip
Exceptional 10.0
Great location. The staff are really friendly. The rooms are clean and well maintained. I would definitely stay here again.
ca3 night romance trip
Very Good 8.0
Checking in did not let us know room was ready and did not send up bags as promised
ca1 night family trip
Very Good 8.0
Friendly staff. We ordered ice upon arrival that never came and room service number did not not answer . We did obtain some the next day.
ca2 night romance trip
Very Good 8.0
Location was perfect for our itinerary! Staff were always friendly and willing to assist.
ca5 night family trip
Exceptional 10.0
In very central CBD with Sky Tower next door, eateries, cafes and restaurants nearby. Excellent service from front desk.
ca1 night romance trip
Exceptional 10.0
Great hotel and perfect location for exploring Auckland.
ca4 night trip

The Grand by SkyCity, Auckland