The Grand by SkyCity

Photo gallery for The Grand by SkyCity

Primary image
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Grand by SkyCity

VIP Access

The Grand by SkyCity

5.0 star property
Luxury hotel with spa, near Sky Tower

9.2/10 Superb

979 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $182
Price available on 07/31/2022
Map
90 Federal Street, Auckland, 1010
Main amenities
  • Daily housekeeping
  • Casino
  • 15 restaurants and 3 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Social distancing
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 1 min walk
  • University of Auckland - 9 min walk
  • Viaduct Harbour - 11 min walk
  • Auckland Ferry Terminal - 12 min walk
  • Spark Arena - 21 min walk
  • Auckland Domain - 25 min walk
  • Auckland City Hospital - 28 min walk
  • Auckland War Memorial Museum - 29 min walk
  • SkyCity Casino - 1 min drive
  • Auckland Art Gallery - 1 min drive

Getting around

  • Auckland Intl. Airport (AKL) - 26 min drive
  • Auckland Grafton Station - 5 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Britomart Station - 12 min walk

About this property

The Grand by SkyCity

The Grand by SkyCity features a casino and puts you just steps from Sky Tower. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Gusto at The Grand, one of 15 restaurants, serves Italian cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, an indoor pool, and a fitness center. Fellow travelers love the comfortable beds and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 312 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (NZD 35 per night)
  • Onsite valet parking (NZD 55.00 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 3 bars/lounges
  • 4 coffee shops
  • 24-hour room service

Taking the kids

  • Childcare in room (surcharge)

What to do

  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An indoor pool
  • Casino
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Korean
  • Malay

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Gusto at The Grand - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
MASU - This restaurant specializes in Japanese cuisine. Open select days.
Federal Deli - Onsite diner. Open select days.
Depot - Onsite restaurant. Open select days.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Cash deposit: NZD 200.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of NZD 35 for adults and NZD 19 for children (approximately)
  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for NZD 40 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs NZD 35 per night
  • Valet parking costs NZD 55.00 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Glenn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juliet Mavis, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

SEN, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Sardna, 1-night trip
Verified Hotels.com guest review

8/10 Very good

T, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gerald, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review