Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
Kuala Lumpur International Airport (KUL) - 47 min drive
Kuala Lumpur Klang KTM Komuter Station - 8 min drive
Kuala Lumpur Bukit Badak KTM Komuter Station - 8 min drive
Kuala Lumpur Padang Jawa KTM Komuter Station - 10 min drive
Restaurants
R-Roi Thai Kitchen - 14 min walk
Starbucks - 7 min walk
Makan Kitchen - 6 min walk
Karaoke Manekineko - 14 min walk
Bar-B-Q Plaza - 14 min walk
About this property
DoubleTree by Hilton Shah Alam i-City
DoubleTree by Hilton Shah Alam i-City is a great choice for a stay in Shah Alam. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.
Languages
Chinese (Mandarin), English, Hindi, Malay
At a glance
Hotel size
300 rooms
Arranged over 21 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
WiFi in rooms*
Parking
Secured covered onsite self parking (MYR 5 per day)
Secured covered onsite valet parking (MYR 50 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Children's pool
Working away
12 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2022
Safe-deposit box at front desk
24-hour fitness center
An outdoor pool
Arcade/game room
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Well-lit path to entrance
Thin carpet in room
Room amenities
Be entertained
49-inch plasma TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
WiFi (surcharge)
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Spa
Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
WiFi is available in guestrooms for MYR 30 per night (rates may vary)
Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children
Children & extra beds
Rollaway beds are available for MYR 106.00 per night
Parking
Covered self parking costs MYR 5 per day
Covered valet parking costs MYR 50 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 8:00 PM
Children under 18 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam
Frequently asked questions
Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Shah Alam i-City?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Shah Alam i-City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?
Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?
DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.
Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?
Yes, there are 3 onsite restaurants.
What's the area around DoubleTree by Hilton Shah Alam i-City like?
DoubleTree by Hilton Shah Alam i-City is a short 1-minute walk from i-City and 12 minutes' walk from Central i-City Shopping Centre.
DoubleTree by Hilton Shah Alam i-City Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
8 Jan 2025
Awesome
Great area away from the city. It had a mall with all your needs right next to it!
Alex
Alex, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
23 Dec 2024
not bad .good.
JOE
JOE, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
This was one of the best hotel stays I have ever had. The WhatsApp message contact was really handy and I was able to message requests easily. They were all taken care of, including printing a document. The location, facilities and room were also excellent. A great place to stay.
Fazeel
Fazeel, 5-night romance trip
Verified Wotif guest review
10/10 Exceptional
26 Sep 2024
Great place but don’t expect much to chill out
Location is good due to close proximity to mall and airport. Shopping and F&B at mall needs to improve with better quality food and better shopping experience . To give you an idea Setia city mall is much better .
Night surrounding can be boring otherwise generally satisfactory .
Albert Lee
Albert Lee, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2024
Easy access to the mall and get stuff that u need. Which just beside the hotel.
Esther
Esther, 4-night trip
Verified Expedia guest review
8/10 Very good
19 Sep 2024
Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore)
Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
ST
ST, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Martin
Martin, 5-night trip
Verified Hotels.com guest review
8/10 Very good
2 Sep 2024
My 2nd time stayed, well keep, need some improvement, on training staff, service was good
Dennie
Dennie, 4-night trip with friends
Verified Hotels.com guest review
2/10 Poor
25 Aug 2024
.
Jacqueline Li Hwee
Jacqueline Li Hwee, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Not a thing was wrong. This is your best option for staying in Shah Alam area.
Ryan
Ryan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Saedah
Saedah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2024
Great place
Good location with proximity to F&B and shopping
It will be nice if they have a curtain or blind between the toilet and bedroom
LEE
LEE, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 Aug 2024
Zainaba
Zainaba, 2-night trip
Verified Expedia guest review
8/10 Very good
27 Jul 2024
Awesome
All good
Chang Hun
Chang Hun, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jul 2024
Except for the location, which is a bit far from KLCC, all other aspects were fantastic. The food was delicious and varied, and all staff would greet you with a big smile. They consistently pay great attention to your needs with outstanding hospitality. The room was neat and clean without any odour, which I liked the most during my stay. I will definitely choose this five-star hotel if I go to KL again in the future.
YU
YU, 6-night trip
Verified Expedia guest review
10/10 Exceptional
20 Jul 2024
Ryo
Ryo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Syeda
Syeda, 10-night romance trip
Verified Expedia guest review
6/10 Good
20 Jun 2024
Requested for late check out but was rejected claim to have a huge group of customers.
But hotel is as quiet as a grave.... so cant uhderatand why cant grant hour or two late check out..
Aloysius
Aloysius, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jun 2024
Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.