See all properties

Hyatt Regency Lost Pines Resort and Spa

4.0 star property
Family-friendly resort with golf course, near Lost Pines Golf Club

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Lost Pines Resort and Spa

Water park
Children's activities
Children's activities
Horseback riding
Fishing

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Pool
    Pool
  • Connecting rooms available
    Connecting rooms available
  • Parking available
    Parking available
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
Main amenities
  • Daily housekeeping
  • Golf course
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools and lazy river
  • Free water park
  • Breakfast available
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
The price is CA $305
CA $425 total
includes taxes & fees
Dec 16 - Dec 17

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Governors)

Suite (Governors) | Bathroom

Suite (Governors)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 168 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Suite (VIP)

Suite (VIP)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 125 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Lost Pines)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite (Lost Pines)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Patio

Highlights

Patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Shower)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Patio (South Tower)

Room, 1 King Bed, Patio (South Tower)

Room, 1 King Bed, Patio (South Tower)

Highlights

Patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (South Tower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Patio (South Tower)

Highlights

Patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Lone Star)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite (Lone Star)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds, Patio

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Patio

Highlights

Patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 80 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, Patio

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Suite, Patio

Highlights

Patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • 125 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Outdoor pool
Holiday Inn Express Hotel & Suites Bastrop, an IHG Hotel
Pool
Free parking
Free WiFi
Air conditioning
8.6 out of 10, Excellent, (580)
The price is CA $138
CA $157 total
includes taxes & fees
Nov 24 - Nov 25
Holiday Inn Express Hotel & Suites Bastrop, an IHG Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
575 Hyatt Lost Pines Road, Cedar Creek, TX, 78612

What's nearby

  • Lost Pines Golf Club - 2 min walk - 0.2 km
  • McKinney Roughs Nature Park - 2 min drive - 1.0 km
  • Dinosaur Park - 8 min drive - 5.4 km
  • Bastrop State Park - 21 min drive - 23.1 km
  • Lake Bastrop - 25 min drive - 27.2 km

Getting around

  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪McDonald's - ‬13 min drive
  • ‪Back 9 Bar - ‬16 min drive
  • ‪Jack in the Box - ‬13 min drive
  • ‪El Jaliscos - ‬11 min drive
  • ‪Leo’s Italian Grill - ‬15 min drive

About this property

Hyatt Regency Lost Pines Resort and Spa

Hyatt Regency Lost Pines Resort and Spa features a golf course and a free water park. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Stories Fine Dining, one of 4 restaurants, serves dinner. Other highlights at this eco-certified resort include 2 outdoor pools, a lazy river, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, French, German, Italian, Portuguese, Spanish

At a glance

Hotel size

  • 491 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 4 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare*
  • Children's club*

Pets

  • Pets allowed (dogs only, 2 total)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (USD 18 per day; includes in/out privileges)
  • Onsite valet parking (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Lazy river
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games

What to do

  • Golf privileges
  • Tennis lessons
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Archery
  • Pro golf lessons
  • Hiking/biking trails
  • Horse riding/rentals
  • Shopping
  • Pool table
  • Fishing
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (59998 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Golf cart on site
  • Golf clubs on site
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Golf clubhouse on site
  • Golf pro shop on site
  • Lazy river
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • 65-inch flat-screen TV
  • Cable TV channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Lost Pines Spa has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Stories Fine Dining - This fine-dining restaurant serves dinner only.
Firewheel Cafe - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Old Bucks Poolside Grill - This poolside restaurant serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Shellers Barrelhouse - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Major Neighbors Grill - This restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 52.33 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Bicycle storage
    • Faxes
    • Fitness center access
    • Housekeeping
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)
    • Pool access
    • Spa access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 36 for adults, and USD 5 to 25 for children

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Children's club access is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per week

Parking

  • Self parking costs USD 18 per day with in/out privileges
  • Valet parking costs USD 42 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Lost Pines
Hyatt Lost Pines Resort
Hyatt Regency Lost Pines
Hyatt Regency Lost Pines Resort
Hyatt Resort Lost Pines
Lost Pines Hyatt
Lost Pines Hyatt Regency
Lost Pines Hyatt Resort
Lost Pines Resort
Lost Pines Resort Hyatt
Hyatt Cedar Creek
Lost Pines Bastrop
Lost Pines Resort Bastrop Texas
Hyatt Regency Lost Pines Resort Spa

Frequently asked questions

Does Hyatt Regency Lost Pines Resort and Spa offer free cancellation for a full refund?
Yes, Hyatt Regency Lost Pines Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Lost Pines Resort and Spa?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hyatt Regency Lost Pines Resort and Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 150.00 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hyatt Regency Lost Pines Resort and Spa?
Yes. Self parking costs USD 18 per day. Valet parking costs USD 42 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hyatt Regency Lost Pines Resort and Spa?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Hyatt Regency Lost Pines Resort and Spa and nearby?
Have fun with onsite activities like horseback riding, archery, and fishing, and practice your swing at the golf course. Additional recreation onsite includes basketball, racquetball/squash, and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Regency Lost Pines Resort and Spa also has 2 bars, a lazy river, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.
Are there restaurants at or near Hyatt Regency Lost Pines Resort and Spa?
Yes, there are 4 onsite restaurants, featuring alfresco dining and pool views.
Does Hyatt Regency Lost Pines Resort and Spa have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Hyatt Regency Lost Pines Resort and Spa like?
Hyatt Regency Lost Pines Resort and Spa is located by the river, a short 6-minute walk from Colorado River and 2 minutes' walk from Lost Pines Golf Club.

Hyatt Regency Lost Pines Resort and Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staffFoodRoomFamily friendlyRestaurantRecreationChildrenGolfSpaAmenities

What guests liked

  • Spa services were wonderful and the spa was very nice with friendly staff. (4 reviews)
  • The included breakfast was luxurious and abundant, making it a great value and a highlight of the stay. (4 reviews)
  • The pool is fantastic, with a lazy river and great service, making it a hit with kids and adults alike. (5 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I was very relaxing and enjoying the family time and surrounded…..
Aisha, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Cara, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

The resort grounds were beautiful! We plan to bring our children and grandchildren to the property soon to explore all the family amenities!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night trip
Verified Hotels.com guest review

8/10 Very good

DOUGLAS, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Girls weekend! The property is beautiful but the prices are not. $20 mojitos and mixed drinks. Self parking $18. I would recommend free parking for guests and charging for the day visitors that come for golfing, or the other amenities. Lost Pines needs to look into a getting a traffic control device at then entrance to the resort. We were unable to get across the freeway to go into Bastrop for dinner. We had to turn R out of the Resort, move over 2 lanes and then make a U turn at the next light. This was not well planned by the Resort. The Resort is child friendly with several play areas and pool facilities. They do have an Adult only pool which is nice. I recommend having Adult only weekends so I don't spill my $20 mojito on the kid dashing through the lobby on their scooter. Check out was difficult as there was only 1 employee working at 945 am and there was a line of guests waiting. Hyatt, get some help and install a traffic control device at the entrance.
Beth, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amenities were amazing for families with younger kids.
Bradley, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Rebecca, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved all the games, pool, lazy river, movies on the lawn, fire pit s’mores, and friendly staff.
Linda, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place for a family vacation. Evokes Dirty Dancing lodge vibes. Wish the pool required wristbands or room keys, as there were a lot of people there who were not staying on property but crowding up the pool and lazy river. Great activities for the keys. The pool water was kinda murky and full of leaves. Staff seemed a little overwhelmed at times and service at food places was slow, but we weren’t in a hurry. Rooms are super comfy and fire pit with snores and outdoor movies were great. Bikes available to ride around. Will definitely be back.
Brant A, 3-night family trip
Verified Expedia guest review

8/10 Very good

Menu options in the restaurants seemed limited and there was a terrible problem with flies even inside the restaurants. Overall we had a great time and would still revisit for family visit. I would choose elsewhere for a couples getaway.
Sara, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice place for families to gather and spend quality tim together.
jeanine, 1-night family trip
Verified Travelocity guest review

6/10 Good

We are a family of four with two teens. Pros: Lazy river Hot tub Beautiful grounds Cons: Old building so the AC took awhile to cool the room down enough to fall asleep. Not enough reasonably priced food choices/selections for families- the pool bar/grill closes at 7pm. Leaving your only option that’s affordable being a pizza To Go located in their gift shop- which only sells medium size pizzas at $15 each, it adds up quickly. Their activities are extremely over priced. We wanted to do 2 activities but ended up booking them on our own & saving $.
angela, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This place is magic!
Jeanne marie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

5-night family trip
Verified Hotels.com guest review

8/10 Very good

FonChetta JaNet, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It's amazing
Nastasya, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jacob, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Restaurants are either high end or average. Cafe is very average and pricy. Otherwise the area is very nice and rooms are great
Sarra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Arletti, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Brian, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved all the kids activities
Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Capp, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Holes in ceiling covered with trash bags. Felt trapped into using over priced on site dining. The slide worked for about 6 hours of our 3 day stay. The San Antonio location is so much better. Huge line, about 50 deep, at check in.
Samuel, 2-night family trip
Verified Travelocity guest review

6/10 Good

Watch out, if you booked with a third party
Watch out! It’s not uncommon if you booked with a third party, the hotel will give you a less desirable room. We’ve been next to noisy elevators, or our view is the roof and A!C units. I’ve learned to check the room before unpacking. This was a new one, We were in a first level room opening to the lawn because we had our dog. Ours was the only unit of about 20 that had no grass. Every time we walked out or took the dog out we walked through mud. There were other vacant rooms but we had already unpacked.
Mary, 2-night family trip
Verified Hotels.com guest review