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Thompson Madrid, by Hyatt

5.0 star property
Luxury hotel with restaurant, near Gran Via

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Photo gallery for Thompson Madrid, by Hyatt

Bar (on property)
Room, 1 King Bed, Balcony
Seasonal outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Daily cooked-to-order breakfast (EUR 35 per person)
Thompson Madrid, by Hyatt offers an unforgettable escape near Gran Via. Bask in the sun at the rooftop terrace or take a leisurely stroll through the garden. Guests can unwind with high-speed WiFi, laundry facilities, and helpful staff that have left a lasting impression on previous guests.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Airport transfer
  • Pet-friendly
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $441
CA $485 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Junior Studio Suite, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
2 bedrooms
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Room, 1 King Bed (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, Corner

Suite, Terrace, Corner

Suite, Terrace, Corner

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City View)

Room, 2 Single Beds (City View)

Room, 2 Twin Beds (City View)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Suite (Penthouse)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Separate bedroom
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Seasonal outdoor pool

The Madrid EDITION

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, 187 reviews
The price is CA $654
CA $720 total
includes taxes & fees
Apr 20 - Apr 21
The Madrid EDITION
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About the area

Map
Plaza del Carmen S/N, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 3 min walk - 0.3 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 12 min walk - 1.1 km
  • Prado Museum - 17 min walk - 1.4 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 24 min walk
  • Atocha Cercanías Station - 26 min walk
  • Sol Station - 3 min walk
  • Gran Via Station - 3 min walk
  • Callao Station - 5 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪C & Tapas - ‬2 min walk
  • ‪Dunkin´España - ‬2 min walk
  • ‪Takos - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Ciudad de Tui - ‬2 min walk

About this property

Thompson Madrid, by Hyatt

Thompson Madrid, by Hyatt features a rooftop terrace and puts you just steps from Gran Via and Puerta del Sol. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a 24-hour fitness center, a snack bar/deli, and a garden. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Sol Station is 3 minutes and Gran Via Station is 3 minutes.

Languages

English, French, German, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 174 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • 24-hour offsite parking within 1640 ft (EUR 30 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour fitness center
  • Seasonal outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 35 per person
  • Airport shuttle service is offered for an extra charge of EUR 110 per room (one-way)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Parking is available nearby and costs EUR 30 per day (1640 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 01 to October 25

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Frequently asked questions

Does Thompson Madrid, by Hyatt offer free cancellation for a full refund?

Yes, Thompson Madrid, by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Thompson Madrid, by Hyatt?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Thompson Madrid, by Hyatt?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Thompson Madrid, by Hyatt?

Yes, an airport shuttle is available. The charge is EUR 110 per room one-way.

What are the check-in and check-out times at Thompson Madrid, by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Thompson Madrid, by Hyatt?

No, this hotel doesn't have a casino, but Casino Gran Via (4-min walk) is nearby.

What is there to do at Thompson Madrid, by Hyatt and nearby?

Thompson Madrid, by Hyatt has a seasonal outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Thompson Madrid, by Hyatt?

Yes, there's an onsite restaurant.

What's the area around Thompson Madrid, by Hyatt like?

Thompson Madrid, by Hyatt is in Madrid Centro, a short 3-minute walk from Sol Station and 2 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.

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Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente hotel. Ubicación premium, servicio excelente! Buen desayuno. Destacó la calidad de atención del personal en general! Sin dudas en mis próximos viajes volveré a este hotel
ARIEL, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stay Here!
This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Victoria, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bryan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The client service was kind & friendly & accommodating -- really top-notch! They have yummy free breakfast for you upon arrival & got us into our room by 11am ... Centrally located, cool building & interior design, super comfy bedding & perfect bathroom!
Nicole, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

5 Star Experience
My family of 18 stayed at The Thompson Hotel during the week after Christmas, and everything about our stay was perfect. The hotel is absolutely beautify, with modern, comfortable rooms which are nicely appointed. The staff is exceptional, providing all the services you would expect from a 5 star hotel always with a smile. Alvaro at the front desk specifically stood out at check-in, but he was one of many that made our stay perfect. And to top it off, the hotel’s location could not be more central to many of the most visited sites in Madrid— Puerta del Sol and Gran Via are literally steps away. The hotel is pricey but well worth the splurge. We will be back.
Eduardo, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Shaira Rivera, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.
amanda, 3-night family trip
Verified Expedia guest review

8/10 Very good

NYE Madrid
Lovely trip and lovely hotel. Well positioned.
Mike, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great and super hotel at the center of Madrid. I would stay again.
Abdullatif, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beyond expectations
Mariella, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel is not kid-friendly. Guests are expected to clean up after themselves, as the housekeeping staff charges extra for removing trash or cleaning anything beyond just making the bed.
Sepideh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly, helpful, and located right in the middle of the action.
Clint, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Omar, 1-night trip
Verified Expedia guest review

8/10 Very good

Service oriented staff
Itzhak, 3-night business trip
Verified Expedia guest review

8/10 Very good

The room was nice and the comfortable. The only issue we had was the powered blinds wouldn’t go down. We called the front desk and someone was there within minutes to fix it. We were there only for a few hours as we had a flight to catch. They got a taxi for us and came outside to help translate English to Spanish.
Purnima, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Stacie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel was perfectly positioned for activities in the surrounding areas.
Luis, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing staff and facilities. Stayed when there was construction going on across the street so access by car was limited. I would definitely stay here again if I am visiting Madrid.
Sameer, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rotem, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service!
NITI, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience
Stacie, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Bert, 3-night trip
Verified Expedia guest review

10/10 Exceptional

OK
VIVIAN, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent hotel! The only problem is that the construction of the “plaza” limits the access and complicates the transportation.
JOSE, 3-night romance trip
Verified Expedia guest review