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1 room, 2 adults

Sofitel Marrakech Lounge and Spa, Marrakech

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • In-room childcare (surcharge)
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000, Morocco

Luxury hotel with 5 restaurants, near Jemaa el-Fnaa
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Morocco may have travel restrictions in place due to COVID-19. Find out more

  • Beautiful hotel, Superb cleanliness, lovely staff. I wish to have stayed longer Oct. 3, 2020
  • The property is beautiful, located centrally everything you need is in walking distance.…Sep. 5, 2020

Sofitel Marrakech Lounge and Spa, Marrakech

from $279 CAD
  • Luxury Room, 1 King Bed, Balcony, View
  • Superior Room, 1 King Bed, Balcony
  • Suite, 1 King Bed, View (Prestige)
  • Junior Suite, 1 King Bed, View
  • Junior Suite, 1 King Bed, Terrace

What’s around Sofitel Marrakech Lounge and Spa, Marrakech

Landmarks

  • In Hivernage
  • Jemaa el-Fnaa - 19 min walk
  • Marrakech Plaza - 20 min walk
  • Avenue Mohamed VI - 12 min walk
  • Menara Mall - 13 min walk
  • Palais des Congres - 18 min walk
  • Carré Eden Shopping Center - 23 min walk
  • Menara Gardens - 26 min walk

Getting around

  • Menara Airport (RAK) - 10 min drive
  • Marrakech Central Station - 7 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Morocco may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets stay free

  • Restrictions apply*

  • Up to 9 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite valet parking

Offsite

  • Area shuttle within 10 km*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals on site
  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Nightclub
  • Pool umbrellas
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 545
  • Conference space size (meters) - 51
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2002
  • Elevator
  • ATM/banking
  • Garden
  • Terrace
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Arabic
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Yard
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable/satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Phone
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Dining

Le Jardin - This restaurant overlooks the garden.

Orangerie - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Oasis - Overlooking the pool, this restaurant serves lunch only.

So good - This restaurant serves lunch and dinner.

So zen - This restaurant serves dinner only.

Recreation

On Site

  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bicycle rentals on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Scooter/moped rentals nearby

Sofitel Marrakech Lounge and Spa, Marrakech’s small print

Also known as

  • Lounge Marrakech
  • Sofitel Marrakech Lounge Hotel Marrakech
  • Sofitel Marrakech Lounge Hotel
  • Sofitel Marrakech Lounge Spa
  • Sofitel Marrakech Lounge and Spa Hotel
  • Sofitel Marrakech Lounge and Spa Marrakech
  • Sofitel Marrakech Lounge and Spa Hotel Marrakech
  • Marrakech Lounge
  • Marrakech Sofitel
  • Sofitel Lounge
  • Sofitel Lounge Hotel
  • Sofitel Lounge Hotel Marrakech
  • Sofitel Lounge Marrakech
  • Sofitel Marrakech
  • Sofitel Marrakech Lounge

Policies

This property charges fees to access So Lounge on weekends and during special events.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.86 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of EUR 23 for adults and EUR 12.50 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Marrakech Lounge and Spa, Marrakech

  • Does Sofitel Marrakech Lounge and Spa offer free cancellation for a full refund?
    Yes, Sofitel Marrakech Lounge and Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Marrakech Lounge and Spa?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Marrakech Lounge and Spa?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Marrakech Lounge and Spa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Sofitel Marrakech Lounge and Spa?
    Yes, pets are welcome, with a maximum weight of 9 lbs per pet.
  • What are the check-in and check-out times at Sofitel Marrakech Lounge and Spa?
    You can check in from 3 PM - 3 PM. Check-out time is noon.
  • Are there restaurants at or near Sofitel Marrakech Lounge and Spa?
    Yes, there are 5 onsite restaurants, featuring garden views. Nearby restaurants include Extrablatt (4-min walk), Jad Mahal (4-min walk), and Lotus Club Marrakech (6-min walk).
  • Is airport shuttle service offered by Sofitel Marrakech Lounge and Spa?
    Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one way.
  • Is there an onsite casino at Sofitel Marrakech Lounge and Spa?
    No, this hotel doesn't have a casino, but Casino de Marrakech (2-min walk) and Le Grand Casino de la Mamounia (12-min drive) are both nearby.
  • What is there to do at Sofitel Marrakech Lounge and Spa and nearby?
    Onsite recreation at Sofitel Marrakech Lounge and Spa includes aerobics . Indulge in a treatment at the spa and soothe your senses in the spa tub. Sofitel Marrakech Lounge and Spa also has a nightclub, an outdoor pool, and a sauna, as well as a steam room and a garden.

Recent reviews

Very Good 8.0 From 80 reviews

Exceptional 10.0
Excellent location. Great facilities, pool, gym. Wonderful service
ca3 night family trip
Exceptional 10.0
5 star service super clean brand new rooms. One of the Best hotel we have stayed at
ca1 night romance trip
Very Good 8.0
Really nice hotel. The staff were really nice and friendly. The breakfast is amazing !!! Would definitely stay again at the Sofitel
Illy, ca5 night trip
Fair 4.0
We were a family of 8 occupying three rooms. One of the rooms was totally unacceptable and had to be changed at check in. It was in the non-renovated section and it was tired and wreaked of smoke. We can confirm that service in the pool area is also unacceptable in terms of attitude, attentiveness and response. Food took well over 90 minutes on a consistent basis once you were able to get someone’s attention for a menu. Pool staff was virtually invisible and we had to chase someone down to find towels. There were many other guests complaining of poor service outdoors. The main desk staff were professional and helpful to a degree. It seems that there was a complete disconnect between front desk staff and pool and outdoor service staff. Housekeeping, although good, was slow to respond for requests for toilet paper and other accessories. The rooms were very clean and very comfortable. We had an issue over a poolside bill to the point where management intervened and offered our lunch for free. We were later chased down by one of the pool staff for payment even though a manager had clearly stated in front of the server not to charge. We were confronted by a manager before leaving and we told him the story. It was not about the small charge but it was certainly about the inconsistency and lack of courtesy and professionalism. If this hotel is to promote itself as a five star facility, it will certainly have to increase its staff to guest ratio and train its staff.
BB, ca3 night trip
Exceptional 10.0
Best hotel in town, near shopping and a lot of restaurants/cafe’s
us4 night romance trip
Very Good 8.0
The hotel was very nice and luxurious walking in. Check in was very pleasant with tea brought out. The hotel itself is incredibly large with several pools, restaurants, etc. The room was typical of a large hotel. There was a balcony. Unfortunately, ours faced a garden next to a large road, so it was very noisy. There wasn't anything outstanding or unique about the room, but it was clean. The property was nice, as was the staff.
Kam, us3 night family trip
Exceptional 10.0
Breakfast and setting were divine. Would def stay here again!
us1 night trip with friends
Very Good 8.0
Little bit frayed around the edges but altogether lovely place good location.
gb7 night trip with friends
Good 6.0
Upon arrival we were being pushed into a room upgrade on the old side with butler.. upon viewing & refusing we were made to wait 3 hours for our rooms on the Spa & Lounge side (as per booking)... reception staff seemed extremely put out that we turned down upgrade... We had a suite on the 5th floor with stunning views.. however the cleanliness leaves much to be desired.. they say “yes” to everything but do nothing! Breakfast & staff absolutely wonderful... especially the lovely juice maker gentleman! Big thumbs up for my special order juice! Will I return, I’m afraid not!
gb3 night family trip
Very Good 8.0
comfortable luxury stay in a great area
This was a great hotel for our four day stay in Marrakech. The rooms are spacious and clean. The pool was really nice for cooling off during the hot afternoons. The location was great with many sites in walking distance of a short cab ride away.
us4 night trip with friends

Sofitel Marrakech Lounge and Spa, Marrakech