Grand Hyatt Shanghai

Photo gallery for Grand Hyatt Shanghai

Primary image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Grand Hyatt Shanghai

Grand Hyatt Shanghai

5.0 star property
Luxury Shanghai hotel with full-service spa, connected to the convention center

8.8/10 Fabulous

887 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
88 Century Avenue, Pudong New Area, Shanghai, Shanghai, 200121
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Shanghai
  • Oriental Pearl Tower - 1 min drive
  • The Bund - 12 min drive
  • Shanghai Disneyland© - 33 min drive

Getting around

  • Hongqiao International Airport (SHA) - 28 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 42 min drive
  • Shanghai Railway Station - 8 min drive
  • Shanghai South Railway Station - 15 min drive
  • Nanxiang North Railway Station - 23 min drive
  • Lujiazui Station - 8 min walk
  • Dongchang Road Station - 9 min walk
  • Shangcheng Road Station - 14 min walk
  • Airport shuttle (surcharge)

About this property

Grand Hyatt Shanghai

Grand Hyatt Shanghai offers an airport shuttle (available 24 hours) for CNY 650 per vehicle roundtrip. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or Ayurvedic treatments, and Chinese cuisine is served at Canton, which is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a fitness center, and a spa tub. Fellow travelers say good things about the helpful staff and overall property condition. Public transportation is just a short walk: Lujiazui Station is 8 minutes and Dongchang Road Station is 9 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 548 rooms
  • Arranged over 88 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference space (30139 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Canton - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Club Jin Mao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Kobachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Cloud 9 - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
ON56 - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 266 per person (approximately)
  • Airport shuttle service is offered for an extra charge of CNY 650 per vehicle (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 408.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Shanghai
Grand Hyatt Shanghai Hotel
Hyatt Shanghai Grand
Shanghai Grand Hyatt
Grand Hyatt Shanghai Hotel Shanghai
Hyatt Shanghai
Shanghai Hyatt
Grand Hyatt Shanghai Hotel
Grand Hyatt Shanghai Shanghai
Grand Hyatt Shanghai Hotel Shanghai

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.3/10

Eco-friendliness

8/10 Very good

Juay How, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kelly, 1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

6/10 Good

Terrible check in process. It took almost hour and a half to check in. Room is a bit dated.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Everything was excellent- highly recommended.
Kenneth, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Good location.
I have stayed here many times. Can notice the hotel's age from some details. Location is good, that's the main reason I stay here. Can hear noice from outside and from the neighboring room. Suggest hotel improve it. There is a strange sound in the night. Pretty lound. Happened 3 times in the night and woke me up. The hotel staff explain to me it's due to the outside wall structure. Not sure, but my sleep was interrupted by the sound.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Professional and friendly staff. Convenience to transport.
Ap, 3-night trip
Verified Expedia guest review

2/10 Poor

The air was shut down for the entire stay, making the room very stuffy. They maintenance person told us we could have a different room, but they were all the same. The service in the drink and dessert venue was bad, the staff seemed under trained.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing hotel! Great views!
Amazing hotel! But they should be more ok too of the staff’s personal hygiene. Unfortunately some of them smelled pretty strong and that kills the experience!
Marcos, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cleanliness and services excellent
Worth to stay. Will go again
Jessey, 1-night family trip
Verified Hotels.com guest review