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VOI Arenella Resort

4.0 star property
Beachfront hotel with spa, near Punta Asparano Beach

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for VOI Arenella Resort

Private beach, free beach shuttle, sun loungers, beach umbrellas
Private beach, free beach shuttle, sun loungers, beach umbrellas
2 outdoor pools, pool umbrellas, sun loungers
Private beach, free beach shuttle, sun loungers, beach umbrellas
Private beach, free beach shuttle, sun loungers, beach umbrellas

Reviews

8.0 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Gym
  • Spa
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • Free beach shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Family Premium

Minibar, in-room safe, desk, blackout drapes

Family Premium

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Premium (3 adulti)

Minibar, in-room safe, desk, blackout drapes

Family Premium (3 adulti)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Tripla Comfort 2 Adulti + 1 Bambino

Minibar, in-room safe, desk, blackout drapes

Tripla Comfort 2 Adulti + 1 Bambino

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room

Minibar, in-room safe, desk, blackout drapes

Premium Double Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Premium Double Room Single Use

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Renovated in 2017
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Classic Double Room Single Use, 1 Double Bed

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (4 adults)

Minibar, in-room safe, desk, blackout drapes

Family Room (4 adults)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Triple Room

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Triple Room

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Renovated in 2017
Blackout drapes/curtains
Private bathroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Triple Room (2 adulti + 1 bambino)

Minibar, in-room safe, desk, blackout drapes

Superior Triple Room (2 adulti + 1 bambino)

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Bidet
  • 34 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Quadrupla Comfort 4 Adulti

Minibar, in-room safe, desk, blackout drapes

Quadrupla Comfort 4 Adulti

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 Double or 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Double Room, 1 Double or 2 Twin Beds

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Junior Suite con bambino

Minibar, in-room safe, desk, blackout drapes

Superior Junior Suite con bambino

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Minibar, in-room safe, desk, blackout drapes

Quadrupla Comfort 2 adulti + 2 bambini 2 Adulti + 2 Bambini

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Comfort Double Room Single Use

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room (2 adulti + 1 bambino)

Minibar, in-room safe, desk, blackout drapes

Classic Triple Room (2 adulti + 1 bambino)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Room (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Family Room (2 adults + 2 children)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room (3 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Family Room (3 adults + 1 child)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 3 Twin Beds

View all photos for Family Premium (2 adulti + 2 bambini)

Minibar, in-room safe, desk, blackout drapes

Family Premium (2 adulti + 2 bambini)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Tripla Comfort 3 Adulti

Minibar, in-room safe, desk, blackout drapes

Tripla Comfort 3 Adulti

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Junior Suite

Minibar, in-room safe, desk, blackout drapes

Superior Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
TV
Renovated in 2021
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Quadruple Room

Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Premium (3 adulti + 1 bambino)

Minibar, in-room safe, desk, blackout drapes

Family Premium (3 adulti + 1 bambino)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Quadruple Room (2 adults + 2 children)

Minibar, in-room safe, desk, blackout drapes

Classic Quadruple Room (2 adults + 2 children)

Highlights

Furnished balcony or patio
Air conditioning
TV
Renovated in 2021
Blackout drapes/curtains
Private bathroom
Hair dryer
Bidet
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the area

Map
Strada Ognina 47, Syracuse, SR, 96100

What's nearby

  • Arenella Beach - 16 min drive - 4.5 km
  • Temple of Apollo - 19 min drive - 12.9 km
  • Lungomare di Ortigia - 19 min drive - 13.0 km
  • Cathedral of Syracuse - 19 min drive - 13.6 km
  • Archaeological Park of Neapolis - 19 min drive - 13.3 km

Getting around

  • Fontanarossa Airport (CTA) - 57 min drive
  • Syracuse Station - 17 min drive
  • Avola Station - 18 min drive
  • Targia Station - 21 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪Bar Valentino di Rubera Maurizio - ‬13 min drive
  • ‪La Spiaggetta - ‬14 min drive
  • ‪El Cubano SAS - ‬10 min drive
  • ‪Ristorante Zio Agatino - ‬12 min drive
  • ‪Il Pepe Cafè - ‬12 min drive

About this property

VOI Arenella Resort

VOI Arenella Resort offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and mani/pedis. Ristorante principale, one of 3 restaurants, serves Mediterranean cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center.

Languages

English, German, Italian

At a glance

DONE

Hotel size

    • 410 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Guests with dietary restrictions or food allergies should contact this property in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games

What to do

  • On a private beach
  • Free beach shuttle
  • Tennis lessons
  • Fitness classes
  • Volleyball
  • Mountain biking
  • Shopping
  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • 24-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

Ristorante principale - Overlooking the garden, this buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Pool Pizzeria - This poolside theme restaurant specializes in pizza and serves dinner only. Reservations are required. Open select days.
VOI GUSTO (a pagamento €) - This bar specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open select days.
Ristorante Aretusa (€) - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night
  • Resort fee (May 31 - September 29): EUR 7.00 per person, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Pool access
    • Sporting facilities or equipment
The resort fee applies to guests age 3 and older.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 77 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 30.0 per day
  • Children's club access is available for an extra charge
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September
  • Guests under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

VOI Arenella
VOI Arenella Resort
VOI Arenella Resort Syracuse
VOI Arenella Syracuse
Arenella Hotel Syracuse
Arenella Resort Syracuse
Aw Arenella Hotel Syracuse
VOI Arenella Resort Sicily/Syracuse, Italy
VOI Arenella Resort Hotel
VOI Arenella Resort Syracuse
VOI Arenella Resort Hotel Syracuse

Frequently asked questions

Does VOI Arenella Resort offer free cancellation for a full refund?
Yes, VOI Arenella Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at VOI Arenella Resort?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at VOI Arenella Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at VOI Arenella Resort?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by VOI Arenella Resort?
Yes, an airport shuttle is available. The charge is EUR 77 per vehicle one-way.
What are the check-in and check-out times at VOI Arenella Resort?
You can check in starting at 4:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at VOI Arenella Resort and nearby?
Have fun with onsite activities such as mountain biking, and improve your game on the tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. VOI Arenella Resort also has 2 bars, a private beach, and a seasonal outdoor pool, as well as a sauna, a steam room, and an arcade.
Are there restaurants at or near VOI Arenella Resort?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.
Does VOI Arenella Resort have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around VOI Arenella Resort like?
VOI Arenella Resort is a short 9-minute walk from Ionian Sea and 17 minutes' walk from Punta Asparano Beach.

VOI Arenella Resort Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

It would be great to have hair conditioner in the room. Beautiful grounds and the beach and swim platforms were beautiful.
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Our room was very musty smelling our entire stay even with the air conditioning on!
Philip, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Unique
The place was excellent the food was amazing staff was friendly
Roberto, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

very old . nothing upgraded . bad services . food average . not even 2 stars place.
6-night family trip
Verified Travelocity guest review

8/10 Very good

Caitlin, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

The pools, the food, the staff the beach, kids loved the animation team. Maybe one thing to comment about is the internet service on the property which was nt always working adequately.
Malteser, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Best ever
So amazing
helen, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great Place to Stay
Great resort. Staff is super nice, food is good, super clean. We had a great time. Downsides are the wi fi, just available in the common areas, frigo bar did not work until we found out that the door of the wardrobe has to be open for making it work and our telephone was broken. Nevertheless I have to say that overall great experience.
Danilo, 14-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice family friendly resort close to the beach
I am from Siracusa and I consider this resort the best choice, especially if you are a family with children. It has 2 big swimming pools (not including the one of the spa), a gym and equipments for children. A little "train" will bring you at the Arenella beach that I consider the best beach of Siracusa if you like sand. Another option is to let the train leave you at the solarium (amazing) if you would like to avoid sand but I advice this just without children or at least not the little ones. Staff is friendly. Area of improvement: the little train is almost always full. Though is passing every 5 minutes sometimes happened to me to be obliged to go walking to avoid remaining waiting in the hot.
Verified Expedia guest review

8/10 Very good

A great base for visiting SE Sicily
We chose Arenella primarily because it is well-placed for visiting interesting places in the South East corner of Sicily, notably the Baroque towns, Syracuse and Mount Etna. But we also spent plenty of time by the pools or at the beach which (in June at least) are not crowded or noisy - very relaxing.
Verified Expedia guest review

6/10 Good

Very good hotel, but far from the beach...
The photos in Hotels.com let us think the beach is very close to the hotel, but it's not. You have to walk from 500 m to 1 km to reach it. Anyway, they have a truck that can bring you there. Internet costs 10 EUR for 24 hour and does not work in the room, only in the reception. The hotel very good, has everything you need, but is 10 km from Siracusa. You'll need a car.
Verified Hotels.com guest review

10/10 Exceptional

Can't beat this deal
3 meals included in the price. A true beach resort with excellent meal. Not the greatest room, but great fro the price and food
Verified Hotels.com guest review

8/10 Very good

La posizione del condizionatore in camera.
Barbara, 7-night trip
Verified Expedia guest review

8/10 Very good

Très bon séjour.
Le personnel est aux petits soins et très sympa. Bel environnement. Très bonne cuisine et très variée. Seul bémol : le timinng du repas du soir est très serré, pas une minute de plus.
Alain, 11-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

Benito, 2-night trip
Verified Expedia guest review

4/10 Fair

C’è molta disorganizzazione e non sono affatto attenti alle esigenze o problematiche di chi soggiorna, sanno solo dire “mi dispiace ma non possiamo fare nulla”. Per il mio disservizio ho dovuto discutere per 4 giorni senza mollare la presa e poi fortunatamente alla fine della vacanza hanno risolto.. Bisogna passare in reception per qualsiasi cosa e poi ti rimandano ad altri che a loro volta ti rimandano in reception. Per niente ospitali e solari. La struttura è grande e c è varietà di clientela oltre che di tariffe (prevalentemente erano presenti famiglie con bambini piccoli). Il servizio lettini in spiaggia è una tortura, non hai lettini fissi, è una corsa (di 1 km almeno) quotidiana ma la cosa brutta è che non ci sono posti per tutti quindi se ti assenti troppo per fare un bagno o mangiare i bagnini tolgono teli ed oggetti personali (che buttano in un angolo) per cedere il posto ad altri. Scortesia del personale, ad eccezione dei camerieri e dei bagnìni dell area nautica che invece sono gentili e professionali. Nel complesso la struttura è pulita, anche se datata mentre le camere spartane (anche le superior) con pulizia superficiale. Struttura poco sicura, hanno fatto dei furti in alcune stanze. Buona la ristorazione all aretusa. Non si tratta affatto di una struttura a 4 stelle ma secondo me di un villaggio popolare da 3 stelle.
Marta, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Federica, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Ottimo servizio, personale gentile e preparato
Fabrizio, 5-night trip
Verified Expedia guest review

8/10 Very good

Piero, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

La struttura vanta un mare incredibile un ottimo servizio spiaggia una zona verde molto ben curata. L’organizzazione è a mio avviso disastrosa. Occorre passare dalla reception praticamente per qualunque cosa. La reception che peraltro è sotto dimensionata per il numero di persone che la struttura può contenere e che quindi è sempre molto affollata. I ristoranti interni non hanno neanche l’autonomia per poter accettare una prenotazione o ricevere un pagamento.
alessandro, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

On adore ❤️
Vraiment pas déçue. Un soucis de bruit dans la chambre signalé et changement a 23h. Le personnel aux petits soins avec une mention particulière pour Adriano. Un parc botanique fabuleux et piscines sublimes.
jean francois, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Long-weekend at VOI Arenella Resort
Vi var där precis veckan innan säsongen sätter igång på riktigt och de höll på att förbereda och öppna upp. Trots det var servicen bra, maten fantastisk god och om man bor här är det få saker man kommer sakna.
Annika, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Sconsiglio!
1-night romance trip
Verified Expedia guest review