2/10 Poor
Dogs off the leash, mold and mildew in the room from several ignored repair requests
Laura
Laura, 7-night trip
WoodSpring Suites Memphis East I-40
Memphis hotel in suburbs
WoodSpring Suites Memphis East I-40 puts you within a 10-minute drive of Wolfchase Galleria and University of Memphis. Guests will have free perks like WiFi and self parking.
Popular amenities
- Pet friendly
- Free parking
- Free WiFi
- Air conditioning
- Laundry facilities
Main amenities (2)
- Vending machine
- Self-serve laundry
Feel at home (6)
- Children stay free
- Kitchen
- Private bathroom
- Premium TV channels
- Laundry facilities
- Elevator
Room options
Check availability for these dates
Showing 5 of 5 rooms
Standard Room, 1 Double Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
- Sleeps 2
- 1 Double Bed
Standard Room, 1 Double Bed, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
- Sleeps 2
- 1 Double Bed
Standard Room, 1 Double Bed, Accessible, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
- Sleeps 2
- 1 Double Bed
Room, 2 Double Beds, Accessible, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
- Sleeps 4
- 2 Double Beds
Standard Room, 2 Double Beds, Non Smoking
Highlights
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Stovetop
- Sleeps 4
- 2 Double Beds
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About the area
5787 Shelby Oaks Dr, Memphis, TN, 38134
About this property
WoodSpring Suites Memphis East I-40
WoodSpring Suites Memphis East I-40 puts you within a 10-minute drive of Wolfchase Galleria and University of Memphis. Guests will have free perks like WiFi and self parking.
At a glance
Property amenities
Room amenities
Frequently asked questions
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WoodSpring Suites Memphis East I-40 Reviews
4.4
Cleanliness
6.0
Location
5.6
Staff & service
3.4
Eco-friendliness
4.2
Property conditions & facilities
Popular mentions
RoomBuildingCarBedOutdoorLocationChildrenAir conditioningElevator2/10 Poor
Even though I had a confirmation number, there was
Even though I had a confirmation number, there was no room available for me.
Joe
Joe, 2-night trip
2/10 Poor
0000
william
william, 1-night trip
2/10 Poor
I actually did NOT stay the manager gave me an opportunity to look at the property before I paid ANYTHING and for that I am thankful...please remove this from Expedia...this is NOT a good place to stay. It smells bad and the people that stay here are QUESTIONABLE at best.
Latoya
Latoya, 2-night trip
2/10 Poor
AC was broken and all wiring was exposed. They had a 6 inch fan cooling the room and it was 95 degrees outside. Prostitution was literally in your face as well as drug use. No one was at the desk to check in. It was not a fanctioning hotel by any stretch of the imagination.
jody
jody, 1-night trip
2/10 Poor
It wasn't what I expected
When I arrived to check in I already wanted to give up on this reservation. The environment stank a lot, from the reception to the rooms. Coconut smell is dog pee, cigarette and marijuana smell everywhere. Very very dirty place. The receptionists were very attentive and polite, always helpful, but the atmosphere is terrible. I just wanted to get out of there right away.
Giselle E
Giselle E, 3-night trip
2/10 Poor
This was the worst experience EVER! Bathroom didn't even have a door. It was extremely dirty.When you got in the room you were afraid to leave because of the shady people hanging around. Noisy place with people arguing most of the night. The fire alarm was constantly going off. We left 3 nights early and they would not give any type of refund. This place is disgusting and should not even be listed on expedia.
Sharon
Sharon, 7-night trip
2/10 Poor
This hotel should be NOT listed until remodel all the rooms
It’s a complete disaster
Very disappointed
Louis
Louis, 1-night trip
4/10 Fair
Nasty
First they put pictures on the website that did not really go with the hotel walked inside it stinks smell like dog pee dog the hallways was dirty the floors was dirty just walking through the building was nasty. The elevator didn't really work went into my room the room look like a cracked room it was nasty and I didn't want to stay there but I had to stay there for that night cuz I just came in that morning and then had to know where to go until the next day so yeah I won't be staying there never ever again
Niesha
Niesha, 4-night trip
2/10 Poor
Unbelievable! Roaches everywhere and the room itself was clearly dilapidated! They had the temperature of the room set at 60° when I got there, probably to keep the roaches dormant. Turn the temps up to 70° or so to be comfortable and had to rush out and return later that evening around 10 -11:00, as soon as I turned the light on there were roaches throughout the room!! The hotel, especially on the inside was decrepit! There is a bullet hole in the elevator door! I would have turned around and walked out when I walked in if I wasn't late for a funeral! When I spoke with the receptionist explaining that I could not spend another night there on April 9th 2022, I asked "you do know this place is overwhelmed with roaches, right", and her reply was "yes, we are aware and we are working on that"!! THEY KNOW THE ROOM WAS ROACH INFESTED, THEY ARE CLEARLY LYING!!! EXPEDIA NEEDS TO INVESTIGATE ISSUES LIKE THIS !!
They said since I booked through a third party (Expedia) that I would have to get a refund from them. Expedia is told me the hotel has to refund but will not, They said they have no roaches... LYE
Bill
Bill, 2-night trip
4/10 Fair
I will not ever stay here again in my life
David
David, 2-night trip
2/10 Poor
It was nasty I checked out the same day
Trina
Trina, 5-night trip
2/10 Poor
I was not able to check in until 8 o clock while check in was at 3 and when I got to the room it was nasty. The bed was a mess and it was a snow storm so the weather was bad and I couldn’t get another room here
Cedric
Cedric, 1-night trip
2/10 Poor
The room had roaches and also the beds were disgusting my bed had blood as if someone had gotten killed on the mattress and I want a refund
Chiquita
Chiquita, 2-night trip
2/10 Poor
Building was nice on the outside but inside was horrible the shower faucet was was coming out the wall the tiles from the bathroom floor was laying around like puzzle pieces Nasty place
Angela
Angela, 7-night trip
2/10 Poor
Nothinf. We were not able to check in
No one was at the front desk. We called and call none
I need my refun.
farima
farima, 1-night trip
2/10 Poor
We would not sleep on the bed it was so nasty, finally at 4 in the morning I booked another hotel to stay in.
Antione and sandra
Antione and sandra, 1-night trip
6/10 Good
Meh
Had to get hotel close to home because of a power shortage. Very dated property. Basic room.
Adriane
Adriane, 1-night trip
2/10 Poor
Need renovation and clean
Javier
Javier, 7-night trip
4/10 Fair
I stayed here for only 2 weeks was charged 100 deposit but when i checked out no one could remember me given them a deposit and say she didn't put it in the system
Tiffany
Tiffany, 1-night trip
4/10 Fair
The room was lack luster and the front desk was not even open when we arrived for check in. But we were thankful for a place to.stay
Verified traveller
7-night trip
2/10 Poor
Their no refund policy qas hidden in the check in paperwork and had to pay for 3 days i didn't even stay for after checking out early
Verified traveller
9-night trip
2/10 Poor
RUN! DO NOT WASTE YOUR MONEY!
Horrible!! Arm security met me in parking lot. Gun shots heard in the area. Room was purchased online and paid for. Front desk attempts to get another 70.00 for a pet fee! Room was already 69.00 and that was 68.00 too much! Hotel was advertised as pet friendly and never mentioned extra fee on website at the time of purchase. Lobby had trash all over and dirty. Smell of urine hits you at the front door. I left! Did not stay! Safety issues, shady front desk clerk, and filthy. This place is horrible!
Suzann
Suzann, 1-night trip
2/10 Poor
Gross. Don’t do it.
This place is so gross. I definitely saw a few roaches and the bathroom light was out so I showered in the dark. I did not feel safe and front entrance lock was broken so anyone can enter. I saw several shady looking people and the whole building smelled like cigarettes. Will never go back to this location or any other wood spring suite.
Sara
Sara, 1-night trip
2/10 Poor
Conveniently located
Lydonia
Lydonia, 2-night trip