Hotel Riu Latino - Adults Only - All Inclusive

4.0 star property
Adults-only beachfront hotel with free water park, near Playa Mujeres Golf Club

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Photo gallery for Hotel Riu Latino - Adults Only - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
5 bars/lounges, 2 swim-up bars, 2 poolside bars
Poolside bar
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free breakfast
  • Free parking
  • Air conditioning
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 5 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 5 outdoor pools
  • Free water park
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Waterslide
  • 24-hour front desk

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar (stocked, free items)

Room options

Available filters for rooms
Showing 45 of 45 rooms

Double Room, Oceanfront (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Courtyard View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room, Oceanfront (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swim-Up, L)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Ocean View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Partial Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room (Swim-Up, U)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, Courtyard View (C)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Sea View, Oceanfront (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Double Room, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Partial Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Family Room, 2 Bedrooms (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 77 sq m
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Standard Room (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 2
  • 2 Double Beds

Double Room, Partial Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Swip-Up, B2C-US)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Standard Room, Courtyard View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Sea View (L)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room (Swim-Up, M)

Highlights

Balcony or patio
Private pool
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (E)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Sea View (M)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Oceanfront (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • 38 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (U)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Rainfall showerhead
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-US)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

Double Room, Partial Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Oceanfront (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Standard Double Room, Courtyard View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room (Swim-Up | B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (B2C-CA)

Highlights

Balcony or patio
Air conditioning
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
Eco-friendly toiletries
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
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About the area

Map
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive
  • Punta Sam Ferry Terminal - 7 min drive
  • Mujeres Beach - 12 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Cancun Mall - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • ‪Isla Blanca - ‬3 min drive
  • ‪So Cal Gourmet Food Emporium - ‬3 min drive
  • ‪Flavors - ‬8 min walk
  • ‪Mar - ‬9 min walk
  • ‪Braza Grill - ‬3 min drive

About this property

Hotel Riu Latino - Adults Only - All Inclusive

At Hotel Riu Latino - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be just a 5-minute drive from Playa Mujeres Golf Club. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Moctezuma, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 2 poolside bars, a steam room, and a snack bar/deli. Fellow travelers love the pool and helpful staff.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 594 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Barbecue grills
  • Free daily reception
  • Snack bar/deli

What to do

  • On the beach
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkeling

Working away

  • Computer station

Services

  • 24-hour front desk
  • Hair salon
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2022
  • ATM/banking
  • Garden
  • Adjacent to a golf course
  • 5 outdoor pools
  • Free water park
  • Full-service spa
  • Steam room
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV

Room amenities

Be entertained

  • 55-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Moctezuma - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Milan - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Geisha - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 33.94 per person, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Hotel Riu Latino - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Latino - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Latino - Adults Only - All Inclusive?

Yes, there are 5 outdoor pools.

Are pets allowed at Hotel Riu Latino - Adults Only - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Latino - Adults Only - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Latino - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Latino - Adults Only - All Inclusive?

No, this hotel doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.

What is there to do at Hotel Riu Latino - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Latino - Adults Only - All Inclusive also has 2 swim-up bars and 2 poolside bars, as well as a steam room and a garden.

Are there restaurants at or near Hotel Riu Latino - Adults Only - All Inclusive?

Yes, there are 5 onsite restaurants, featuring international cuisine.

Does Hotel Riu Latino - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

8.6

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

My stay was short, a quick get away with a friend, however I wanted to express my gratitude to the staff! Specifically Analit and Richie for assisting us while checking it! They were kind, bubbly, patient and helpful! Coming from a customer service background, they did a stellar job!! 10/10 I will be back this summer!!
Shamiyma, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

PEDRO, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel was very clean and the employees seemed proud to keep it that way.
4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Sreenivasa, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

14-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relaxing
Ana, 3-night trip
Verified Expedia guest review

10/10 Exceptional

I loved everything, except when you call to have your fridge stocked up they never came until the following day.
Jaime, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Antonio, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place and amazing entertainment
Daniela, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Pablo, 4-night trip
Verified Expedia guest review

8/10 Very good

Stayed there in November , The hotel itself is great, new, clean, tons of things to do, and 1)) rooms are so nice, big, daily room service 10/10, 2)) buffett Food, Buffet is average, but very edible, kinda repetitive for the most parts , but we enjoyed it and now complaints. 7/10 3)) restaurants, there is 4 special restaurante tried the asian, italian and steakhouse and i think they are great, i love the first come first served and not very strict with dress code which i think is great. 10/10 4)) I don't drink alcohol, so can not tell, but there are many bars, and one is 24 hours, they all serve coffee and teas as well, overall bars are good !! 5)) pools, 5 pools, 2 with bars , one with water park slides which we really loved, each has different atmosphere, quite loud.... etc , 10/10 6)) service,,, average, no big complaints, but it did not feel like 5 stars, some tenders by the pool where rude, sometimes we would enter the buffet and nobody cares to seat us, but again no big deal, still pros > cons. 7/10 7)) My Favorite part >> Entertainment team, from 10 am to 11 pm , there is always something to do, the night shows are amazing, we never felt bored during night hours, my favorite was the pool games, the volleyball and bingo and other games , there is also a weekly party in another riu, but they have free shuttles, i have not been , but i heard they were amazing 11/10 8)) Area around, Nothing, middle of nowhere, to get to anywhere it is 50-100$ Sum,, very good 8/10
Othman, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Was not pleased with the food . Other than the buffet all the restaurants were not good and not any Mexican food was involved in the food . The gym was unbelievable mediocre . The view from our room was great but the beds were awful woke up everyday with pain in the neck the blankets were barely even blankets. The staff was friendly but we were forgotten almost everytime when we were eating
anthony, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Tristen, 5-night trip
Verified Expedia guest review

8/10 Very good

Food options are good. Show area can be better
Nassima, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Shakeeshia, 3-night trip
Verified Expedia guest review

8/10 Very good

The property is great, very loud, great entertainment, the host spoke a lot of Spanish and the rest of us had to keep guessing what they were talking about. The food is terrible, Iam talking about flys all around the buffet and it’s tasteless. The food on carnival cruise is way better.
Olga, 1-night trip
Verified Expedia guest review

6/10 Good

Morgan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Tyler, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We loved how luxurious the place was and how friendly the staff was and clean things were! The part about wasn’t so good was it was too noisy too late made it harder to get some sleep due to stayers not the resort.
Bernhard, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The buffet exceeded expectations! The staff made the stay! Everyone was very nice and accommodating. Jehu at the pool side bar was our favorite, he always remembered our group of 4. The Resort was always being cleaned, grounds were impeccable.
Allyson, 4-night romance trip
Verified Expedia guest review

8/10 Very good

The property is very clean and the staff is very friendly although I think most restaurants are under staffed. The beach area is very far away.
Marie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Such an amazing time! Only thing I do want to maybe mention is the music being played at the pool areas! But other than that thank you for everything and staffs attention! Brian in the buffet area Jehu in the bar area made it very fun and amazing time for us!!!!! Maybe another thing in the 24hr bar area the men at the bar So RUDE unless they see American money they will offer to help us but the time at the club at the resort was amazing!! THANK YOU RUI FOR YOUR ATTENTION AND HOSPITALITY WE WILL BE BACK!
Linet, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Rude check in staff, would not uphold the $200 USD Spa credit said not their problem. Manager was rude about it. Food just okay. No room service. Entertainment wasn’t great.
Ashlee, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A perfect and all in one resort for different tasets and interests. Great service and staff. Highly recommended.
Omid, 8-night romance trip
Verified Expedia guest review

8/10 Very good

Just need to improve the transportation
Fernando, 5-night trip with friends
Verified Expedia guest review