Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 5 min drive
Punta Sam Ferry Terminal - 7 min drive
Mujeres Beach - 12 min drive
Ultramar Ferry Puerto Juárez - 13 min drive
Cancun Mall - 16 min drive
Getting around
Cancun Intl. Airport (CUN) - 47 min drive
Restaurants
Isla Blanca - 3 min drive
So Cal Gourmet Food Emporium - 3 min drive
Flavors - 8 min walk
Mar - 9 min walk
Braza Grill - 3 min drive
About this property
Hotel Riu Latino - Adults Only - All Inclusive
At Hotel Riu Latino - Adults Only - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. There's plenty of fun with the 5 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and aromatherapy. Moctezuma, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive hotel include 2 poolside bars, a steam room, and a snack bar/deli. Fellow travelers love the pool and helpful staff.
All-inclusive
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
At a glance
Hotel size
594 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
5 restaurants
5 bars/lounges
2 poolside bars
2 swim-up bars
Barbecue grills
Free daily reception
Snack bar/deli
What to do
On the beach
Kayaking
Boat tours
Scuba diving
Snorkeling
Working away
Computer station
Services
24-hour front desk
Hair salon
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2022
ATM/banking
Garden
Adjacent to a golf course
5 outdoor pools
Free water park
Full-service spa
Steam room
Waterslide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Room amenities
Be entertained
55-inch plasma TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Bathrobes
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Rainfall showerhead
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Free WiFi (speed of 25+ Mbps)
Phone
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
Moctezuma - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kulinarium - This restaurant serves dinner only. Open daily.
Milan - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Geisha - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Steakhouse - This steakhouse serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 31.12 per person, per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Hotel Riu Latino - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Latino - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Latino - Adults Only - All Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at Hotel Riu Latino - Adults Only - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Riu Latino - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Latino - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Latino - Adults Only - All Inclusive?
No, this hotel doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Hotel Riu Latino - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Hotel Riu Latino - Adults Only - All Inclusive also has 2 swim-up bars and 2 poolside bars, as well as a steam room and a garden.
Are there restaurants at or near Hotel Riu Latino - Adults Only - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine.
Does Hotel Riu Latino - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
Hotel Riu Latino - Adults Only - All Inclusive Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Dec 2024
Verified traveller
14-night trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Extremely well taken care of property. No food options at lunch except for buffet. Food well below average. Very bad. Always the same food. No real coffee shop, no room or bar service. I would definitely not go back. So many other better options similarly priced.
dominick
dominick, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Oct 2024
I can’t find anything to complain about this place besides the fact the trip had to come to an end! Overall excellent location, staff & food were top notch.
Luis D
Luis D, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
I enjoyed our stay at this property. However you need more restrooms on this property this size.
Tarsha
Tarsha, 6-night family trip
Verified Expedia guest review
8/10 Very good
27 Oct 2024
Thach
Thach, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 Oct 2024
Love the service front desk, dinning staff, entertainment staff, everyone was excelent.
Joselito
Joselito, 7-night romance trip
Verified Expedia guest review
4/10 Fair
27 Oct 2024
Hotel was clean and had nice beach access. That’s where it all ended. Very limited food options and the food taste was very poor. Staff service is a hit or miss. Eventhough this hotel is new it felt like the Motel 6 of resorts. First day no hot water in my room and couldn’t call the front desk because outgoing calls wouldn’t work in my room. They fixed the hot water issue immediately but the outgoing calls never worked in my room. Food was not good at all and thats my biggest issue with this hotel.
Muthukumarappan
Muthukumarappan, 5-night trip with friends
Verified Expedia guest review
2/10 Poor
24 Oct 2024
Transportation is nonexistent and service was not great. The excursions were not worth the amount that was paid and transportation once again was nonexistent. You will receive subpar service at this hotel, if you want a more attentive environment I would book elsewhere.
Taya Rilee
Taya Rilee, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Really enjoy the RIU brand and this property was no exception. Great service, good food and drinks, rooms confy and property is well maintained. The beach is beautiful amd we love all the pools with different vibes to each one, so you can spend your day at a location that suits you. Would book again!
Sonya
Sonya, 5-night romance trip
Verified Expedia guest review
8/10 Very good
23 Oct 2024
Great resort but they the food needs to be better
Robert
Robert, 7-night trip
Verified Expedia guest review
10/10 Exceptional
23 Oct 2024
Good hotel
Carlos
Carlos, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Oct 2024
Cleanliness
Manuel
Manuel, 4-night family trip
Verified Expedia guest review
6/10 Good
22 Oct 2024
My number one complaint is the food. It was absolutely horrible. Nothing was seasoned, nothing had salt, textures were off. It’s a 20-30 minute drive to the nearest food options so if you are a foodie this is probably not for you. Number two complaint is the construction next door. There’s not much the hotel can do about that and they did accommodate us in changing rooms, but if you get a courtyard room you likely will get stuck facing construction.
The rooms were clean and the staff was accommodating. The drinks were plenty. Overall, we made the best of the trip and had a good time but I would not stay again.
Amber
Amber, 4-night romance trip
Verified Expedia guest review
6/10 Good
21 Oct 2024
Amazing, but no room service.
adina
adina, 4-night trip
Verified Expedia guest review
8/10 Very good
20 Oct 2024
It’s was beautiful and the staff was amazing .
Gabriela
Gabriela, 4-night romance trip
Verified Expedia guest review
8/10 Very good
18 Oct 2024
Property and my room was really nice. Would stay here again
marcus
marcus, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Oct 2024
Ethan Michael
Ethan Michael, 12-night trip
Verified Expedia guest review
6/10 Good
17 Oct 2024
The staff (outside of the wait staff) when approached individually were rude. The staff also allowed a man to (apparently i can use the phrase that ehymes with rex because it is censored) harass several woman in the pool on multiple days despite it being reported.
Leslie
Leslie, 5-night family trip
Verified Expedia guest review
8/10 Very good
15 Oct 2024
Prisilla
Prisilla, 5-night trip
Verified Expedia guest review
10/10 Exceptional
14 Oct 2024
Was a the best 4 days free ever. 🍺🍺🍺🍺
Jose
Jose, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
very nice and helpful staff, clean and great food selection
Jose
Jose, 6-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 Oct 2024
Please make sure all guest knows the club doesn’t open on Sunday. No real entertainment on Sunday
Keenya
Keenya, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Oct 2024
Room was always clean and staff went out of their way to take care of you. Tips for everyone get you extra mileage. The pools were very clean and there always seemed to be a lounge chair available. Sports bar was nice but need more TVs IMO.
Scott
Scott, 6-night romance trip
Verified Orbitz guest review
10/10 Exceptional
10 Oct 2024
Christian
Christian, 4-night trip
Verified Expedia guest review
8/10 Very good
9 Oct 2024
I love the property but none of the shows was in English and we couldn't understand alot of stuff they was staying but overall great place to stay....