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Bay Gardens Marina Haven

3.0 star property
Gros Islet hotel with outdoor pool and restaurant

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Photo gallery for Bay Gardens Marina Haven

Outdoor pool, sun loungers
Lobby sitting area
Spa
Superior Room, 2 Double Beds
Front of property
Bay Gardens Marina Haven, nestled in eco-friendly Bonne Terre, offers an idyllic retreat with a breakfast buffet and manager's reception. Guests appreciate the helpful staff as they unwind by the pool or explore nearby attractions after enjoying WiFi in their room.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Conference center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Laundry service

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is CA $190
CA $268 total
includes taxes & fees
Jun 1 - Jun 2

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
TV
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
Water park

Bay Gardens Hotel

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
8.2 out of 10, Very good, 1,002 reviews
The price is CA $184
CA $259 total
includes taxes & fees
May 29 - May 30
Bay Gardens Hotel
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About the area

Map
Rodney Bay Marina, Gros Islet, 00000

What's nearby

  • Rodney Bay Marina - 3 min walk - 0.3 km
  • Friday Night Street Party - 11 min walk - 1.0 km
  • Splash Island Water Park Saint Lucia - 4 min drive - 2.9 km
  • Daren Sammy Cricket Ground - 4 min drive - 2.6 km
  • Reduit Beach - 9 min drive - 2.8 km

Getting around

  • George F. L. Charles Airport (SLU) - 22 min drive
  • Hewanorra Intl. Airport (UVF) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Gros Islet Street Party - ‬12 min walk
  • ‪Spinnakers Restaurant & Beach Bar - ‬4 min drive
  • ‪KeeBee's - ‬2 min drive
  • ‪Key Largo - ‬13 min walk
  • ‪Jade Terrace - ‬5 min walk

About this property

Bay Gardens Marina Haven

Located in the entertainment district, Bay Gardens Marina Haven is a great choice for a stay in Gros Islet. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Oasis Restaurant, which serves Caribbean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include a bar/lounge and a garden. Fellow travelers love the helpful staff.

All-inclusive

All-inclusive room rates at Bay Gardens Marina Haven are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2007
  • Garden
  • Television in common areas
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Oasis Restaurant - This restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 6.00 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 90 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Frequently asked questions

Does Bay Gardens Marina Haven offer free cancellation for a full refund?

Yes, Bay Gardens Marina Haven does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bay Gardens Marina Haven?

Yes, there's an outdoor pool.

Are pets allowed at Bay Gardens Marina Haven?

Sorry, pets aren't allowed.

Is parking offered on site at Bay Gardens Marina Haven?

Yes, there's free self parking.

Is airport shuttle service offered by Bay Gardens Marina Haven?

Yes, an airport shuttle is available. The charge is USD 90 per vehicle one-way.

What are the check-in and check-out times at Bay Gardens Marina Haven?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Bay Gardens Marina Haven and nearby?

Have fun with nearby activities like cycling and sailing, and practice your swing on the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Bay Gardens Marina Haven?

Yes, Oasis Restaurant offers Caribbean cuisine.

Does Bay Gardens Marina Haven have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Bay Gardens Marina Haven like?

Bay Gardens Marina Haven is a short 3-minute walk from Rodney Bay Marina and 11 minutes' walk from Friday Night Street Party.

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Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Family friendly
Shuttle
Breakfast
Food
Beach
Restaurant
Cleanliness
Couples

What guests liked

  • The pool area was nicely kept and offered a pleasant atmosphere with music and friendly staff. (3 reviews)
  • Breakfast was delicious and offered a variety of options each morning. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Jacqueline, 5-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Poor Service !!!

The receptionist was more focused on havin her dinner. She forgot to give us wrist bands and welcome drink tokens and pool tokens , also forgot to tell us the time for breakfast and the WiFi password. She then stated I had to ask for assistance with my bags to the room. The first room given the bathroom had a terrible smell. The second room had a leak . The third room the television didn’t work . The towels were dirty. The fourth room given the ac had an issue. I gave up by then.I will never be staying there again .
1-night trip
Verified Hotels.com guest review

2/10 Poor

Absolutely awful staff that fails on every professional level that exists. Property manager has zero integrity whatsoever and needs to give up. They do not care about customers and their wellbeing. I would never recommend this place to anyone.
Olinita, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Robert, 1-night trip
Verified Expedia guest review

6/10 Good

3-night business trip
Verified Hotels.com guest review

6/10 Good

Overall, the hotel was a ok place. Pretty old but for a quick stay at a reasonable price this would be the place.. the staff were very nice and sweet and made you very comfortable. the biggest complaint that I had was that Friday night and Saturday night. I’m not sure if there’s a club behind the hotel but up until 3 o’clock in the morning nonstop music unacceptable
Sandia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

john, 1-night trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Hotels.com guest review

8/10 Very good

The location was convenient for the activities we were planning.
Mark, 1-night trip
Verified Expedia guest review

2/10 Poor

Vasu, 2-night trip
Verified Expedia guest review

8/10 Very good

Perfect
Martin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were ALL fantastic - Ms Deborah ensured our needs were met, so much so we would fly out to stay at the Bay Gardens Marina Haven again December 2025 - same room 371.
Suzanne, 7-night family trip
Verified Expedia guest review

8/10 Very good

David, 3-night trip
Verified Expedia guest review

6/10 Good

Francica, 1-night trip
Verified Expedia guest review

8/10 Very good

Enjoyed my stay there but did not like the cats running around the dining room and walking through our feet as we ate our breakfasts and dinners.
Konris, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Cornelia, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lynette, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and friendly atmosphere. The staffs are really dedicated to make you feel comfortable.
Harold, 5-night family trip
Verified Expedia guest review

8/10 Very good

The property is well located in the Gross Islet area near the Marina within short commute of the Reduit Beach and Rodney Bay Area. Good value for money with spacious rooms, a happy and well staffed Anchor restaurant with variety and creative cuisines on different days of the week. The pool bar represents hub of activity well during evening hours. Housekeeping is top-notch. Felt safe and well looked after during my 2 day stay for the T20 World Cup. A shuttle service runs 15 minutes to the hour and takes guests to other Bay Garden properties and Rodney Bay strip area (not to be missed). The front desk service was sporadic easily overwhelmed with a little bit of activity. For instance, while waiting for my room to be ready it was the housekeeping staff that led me to my room which was prepared for a while. The front desk forgot to follow the usual protocols and I had to stop by later for passport verification. They seemed tired and overwhelmed by concierge-type questions. All in all, superb value. The Bay Gardens beach property is much nicer but more expensive and easily enjoyed using the shuttle service that runs through 10:45 PM 7 days a week.
Arindam, 2-night trip
Verified Expedia guest review

8/10 Very good

Great location for access to Gros Islet, friendly staff. Buffet dinning is OK, access to other Bay Garden hotels is a plus
Nick, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff.Excellent service.
Conrad, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great value
Ron, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful front desk staff
Albert, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

S, 2-night trip
Verified Expedia guest review

2/10 Poor

Bed Bugs, Fleas, Feral Cat Your Choice In the morning I woke to find bites on my arm from what appeared to be bed bugs. We sent a photo to hotel to ask them to address the issue. They never acknowledged the email. When we got back at the end of the day, we stopped by the front desk and asked what had been done in our room. The head housekeeper came out and stated they are a proper hotel and did not have bed bugs, they called a “very reputable” third party out and they confirmed it…. She then said they found a kitten in our room and that was the likely source, it had even used the rug for a toilet. She accused us of having the kitten and did not address the fact I was bitten the night before… it was all our fault. When we got to the room it smelled of cat pee. It did not the night before. We called the front desk and asked for a new room. While we waited for their call back, we heard a cat meow. We saw one under the bed. It finally climbed up into the box springs. We still do not know how this feral cat got into our room. They could not provide a replacement room of similar quality. They would not refund our stay. In desperation, we went to the Hilton property down the street for the night. I feel bad as we have suggested the Marina Haven to other sailors as a bed for a night or two. Unfortunately, over our time staying there, it has gotten worse and worse…. Stay at your own risk! Still waiting on refund and a proper apology.
Steve, 2-night romance trip
Verified Expedia guest review