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Sofitel Macau At Ponte 16, Macau

Luxury hotel in Macau with 3 restaurants and 2 outdoor pools

  • Free WiFi and free parking
From
$91 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Pool
  • Pool
  • Outdoor Pool
  • Pool
  • Pool
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1 / 81Pool
Rua Do Visconde Paco De Arcos, Macau, 0, Macau SAR
8.4.Very Good.
  • Close bus stop Have shuttle bus to water jet terminal

    Oct. 20, 2019

  • Customer service requires lots of improvements. There is no flexibility

    Oct. 6, 2019

See all 871 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 408 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available

What’s around

  • On the waterfront
  • Almeida Ribeiro Street - 1 min walk
  • St. Anthony's Church - 5 min walk
  • St. Dominic's Church - 7 min walk
  • Luis de Camoes Garden and Grotto - 7 min walk
  • Na Tcha Temple - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed, City View
  • Luxury Room, 1 King Bed, River View
  • Superior Room, 2 Single Beds, City View
  • Luxury Room, 2 Single Beds, River View
  • Luxury Room, 1 King Bed, Business Lounge Access, River View
  • Superior Room, 1 King Bed, Business Lounge Access, City View
  • Room, 1 Bedroom, Business Lounge Access (Mansion at Sofitel)
  • Junior Suite, 1 King Bed, Business Lounge Access
  • Suite, 1 King Bed, Business Lounge Access (Prestige)
  • Room, 2 Bedrooms, Business Lounge Access (Mansion at Sofitel)
  • Club Room, 2 Bedrooms

What’s around

Landmarks

  • On the waterfront
  • Almeida Ribeiro Street - 1 min walk
  • St. Anthony's Church - 5 min walk
  • St. Dominic's Church - 7 min walk
  • Luis de Camoes Garden and Grotto - 7 min walk
  • Na Tcha Temple - 7 min walk
  • Ruins of St. Paul's Cathedral - 7 min walk
  • Holy House of Mercy - 8 min walk
  • Lou Kau Mansion - 8 min walk
  • Senado Square - 8 min walk
  • Macau Cathedral - 9 min walk

Getting around

  • Macau Intl. Airport (MFM) - 9 min drive
  • Hong Kong International Airport (HKG) - 41 min drive
  • Zhuhai (ZUH-Sanzao Intl.) - 41 min drive
  • Free casino shuttle
map
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Rua Do Visconde Paco De Arcos, Macau, 0, Macau SAR

At a glance

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 2
  • Pool umbrellas
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 7212
  • Conference space size (meters) - 670
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • Chinese
  • English
  • Filipino
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 37-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.

Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.

Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MOP 185 for adults and MOP 98 for children (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MOP 300.0 per night
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

  • Macau 16 Ponte
  • Sofitel Ponte 16 Hotel Macau
  • Macau Peninsula Sofitel
  • Sofitel Macau At Ponte 16 Hotel Macau
  • Sofitel Macau Ponte 16 Hotel
  • Sofitel Ponte 16
  • Macau Peninsula Sofitel
  • Sofitel Macau At Ponte 16 Hotel
  • Sofitel Macau At Ponte 16 Macau
  • Sofitel Macau At Ponte 16 Hotel Macau
  • Macau Ponte
  • Macau Sofitel
  • Macau Sofitel Ponte 16
  • Sofitel 16 Ponte Macau
  • Sofitel Macau Ponte 16
  • Sofitel Ponte
  • Sofitel Ponte 16
  • Sofitel Ponte 16 Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sofitel Macau At Ponte 16 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring French cuisine and poolside dining. Nearby restaurants include Sam Un Loja De Canja (4-min walk), Cheong Kei (4-min walk), and Fat Siu Lau (4-min walk).
  • No, this hotel doesn't have a casino, but Lisboa Casino (18-min walk) and Rio Casino (3-min drive) are both nearby.
  • Sofitel Macau At Ponte 16 has 2 outdoor pools and a spa, as well as a steam room.
8.4.Very Good.
  • 8.0.Very Good

    Gorgeous European architecture building, crystal lights & design,

    QK, 1 night trip with friends, Aug. 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Not enough elevator,

    Johnson, 2 night family trip, May 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    When we arrived the rooms were not ready, and we were told to come back later and just picked up the keys. Later in the evening we came back and was a bit annoyed to need to go through the registration again (to show our passports.. etc). But after we put in the comment at the property's inquiry about how the check in go, the manager called us and offered apologies, and gave us extended check out with welcome fruit plates for all the 3 rooms we reserved. I think the management reacted very fast and corrected all issues very fast and we were happy with the arrangement.

    Sleung, 1 night family trip, Feb. 25, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    A nice plce to stay in Macao!

    Everything was excellent, except a problem with the Wi-Fi in the room, but they found a solution rapidly.

    JULIEN, 7 night romance trip, Jan. 12, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient location, good customer service, and good breakfast

    Happy, 1 night trip, Jan. 3, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    The service was good, specially the service in the gym room, cause the staffs are very attentive. it's relaxing staying in the swimming pool.

    1 night trip, Feb. 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is an exceptional hotel. The attention we received was excellent, Gary, the chief concierge was particularly outstanding.

    1 night family trip, Mar. 11, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent property, pool was being cleaned and empty while we were there but otherwise all facilities were excellent. Suprerb staff.

    1 night trip with friends, Feb. 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Well maintained hotel & friendly staff. Hotel is near to plenty of amenities and tourist attractions.

    TangCS, 4 night romance trip, Jan. 31, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    A bit dated Casino hotel. A lot of tourists. The foods at the restaurant are expensive. Staff is friendly.

    Connie, 1 night family trip, Jan. 18, 2020

    Verified Expedia guest review

See all 871 reviews