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Sofitel Macau At Ponte 16

Photo gallery for Sofitel Macau At Ponte 16

Exterior
Sundeck
Front of property
Premium bedding, minibar, in-room safe, desk
Bar (on property)

Overview of Sofitel Macau At Ponte 16

Sofitel Macau At Ponte 16

4.5 star property
Luxury hotel in Macau with 3 restaurants and 2 outdoor pools
8.4 out of 10 Very good
8.4/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Rua Do Visconde Paco De Arcos, Macau, 0
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free casino shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • On the waterfront
  • Lisboa Casino - 1 min drive
  • Ruins of St. Paul's Cathedral - 2 min drive
  • Macau Fisherman's Wharf - 3 min drive
  • City of Dreams - 7 min drive
  • Venetian Macao Casino - 8 min drive

Getting around

  • Macau Intl. Airport (MFM) - 16 min drive
  • Zhuhai (ZUH-Jinwan) - 49 min drive
  • Hong Kong International Airport (HKG) - 57 min drive
  • Free casino shuttle

Restaurants

  • 牛記咖哩美食 - 5 min walk
  • 黃枝記 - 3 min walk
  • 滄洲咖啡小食 - 3 min walk
  • 義順牛奶 - 6 min walk
  • 泰皇宮 - 3 min walk
Map

About this property

Sofitel Macau At Ponte 16

When visiting Macau, Sofitel Macau At Ponte 16 is a great choice to consider. You can visit the spa to be pampered with massages, body wraps, or aromatherapy, and Prive, one of 3 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a bar/lounge, and a fitness center. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Indonesian, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 408 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Disposable personal items such as toothbrushes, combs, loofahs, razors, nail files, and shoe brushes are available on request.
  • According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Offsite

  • Free casino shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Baby bath
  • Bed rails

What to do

  • Golfing nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (7212 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Sofitel Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Prive - This theme restaurant specializes in French cuisine and serves dinner only. Reservations are required.
Mistral - This poolside buffet restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Open daily.
Le Chinois - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MOP 185 for adults and MOP 98 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MOP 300.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Macau 16 Ponte
Macau Ponte
Macau Sofitel
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Sofitel Ponte
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Sofitel Ponte 16 Hotel Macau
Macau Peninsula Sofitel
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Sofitel Macau Ponte 16 Hotel
Sofitel Ponte 16
Macau Peninsula Sofitel
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Sofitel Macau At Ponte 16 Hotel Macau

Frequently asked questions

Does Sofitel Macau At Ponte 16 offer free cancellation for a full refund?
Yes, Sofitel Macau At Ponte 16 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Macau At Ponte 16?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Macau At Ponte 16?
Yes, there are 2 outdoor pools.
Are pets allowed at Sofitel Macau At Ponte 16?
Sorry, pets aren't allowed.
Is parking offered on site at Sofitel Macau At Ponte 16?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Sofitel Macau At Ponte 16?
You can check in from 3 PM - anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Sofitel Macau At Ponte 16?
No, this hotel doesn't have a casino, but Lisboa Casino (18-min walk) and Rio Casino (2-min drive) are both nearby.
What is there to do at Sofitel Macau At Ponte 16 and nearby?
Sofitel Macau At Ponte 16 has 2 outdoor pools and a spa, as well as a steam room.
Are there restaurants at or near Sofitel Macau At Ponte 16?
Yes, there are 3 onsite restaurants, featuring French cuisine and poolside dining.
What's the area around Sofitel Macau At Ponte 16 like?
Sofitel Macau At Ponte 16 is located on the waterfront, a short 1-minute walk from Almeida Ribeiro Street and 7 minutes' walk from Ruins of St. Paul's Cathedral. Travelers say the area is central and good for shopping.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Stannton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 stars ++++ hotel
Amazing 5 stars ++ hotel ! Stuff are remarkable , specially in the lounge. In fact in all the facilities ! the service was excellent. I definitely recommend this hotel to anyone.
ILAN, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Tatontsang, 2-night trip
Verified Hotels.com guest review

8/10 Very good

ZHOU, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Lawrence, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria, 1-night trip
Verified Expedia guest review

8/10 Very good

The service was good, specially the service in the gym room, cause the staffs are very attentive. it's relaxing staying in the swimming pool.
1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

This is an exceptional hotel. The attention we received was excellent, Gary, the chief concierge was particularly outstanding.
1-night family trip
Verified Expedia guest review