Hotel Plaza Morelos

Property class: 3.5
City-center hotel in Toluca with 2 restaurants

Choose dates to view prices

Hotel Plaza Morelos is a great choice for a stay in Toluca. Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 10:00 AM. Other highlights include 2 restaurants, a terrace, and a garden.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Front-desk safe
  • Laundry service

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Individual Room

Room

Individual Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Room

Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Room

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080

What's nearby

  • Portales de Toluca Shopping Center - 3 min walk - 0.3 km
  • Jose Maria Velasco Museum - 3 min walk - 0.3 km
  • San Jose de Toluca Cathedral - 5 min walk - 0.5 km
  • The Cosmovitral - 9 min walk - 0.8 km
  • Nemesio Díez Stadium - 14 min walk - 1.2 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 28 min drive

Restaurants

  • ‪La Vaquita Negra Del Portal - ‬3 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Portal Central - ‬3 min walk
  • ‪La Bartola - ‬2 min walk
  • ‪Los jarochos - ‬3 min walk

About this property

Hotel Plaza Morelos

  • Hotel Plaza Morelos is a great choice for a stay in Toluca. Free perks include WiFi, self parking, and continental breakfast daily between 7:30 AM and 10:00 AM. Other highlights include 2 restaurants, a terrace, and a garden.

At a glance

Hotel size

    • 56 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Working away

  • Business center
  • Meeting room
  • Computer station
  • Conference space (183 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Plaza Morelos
Plaza Morelos Hotel
Plaza Morelos Hotel Toluca
Plaza Morelos Toluca
Hotel Plaza Morelos Hotel
Hotel Plaza Morelos Toluca
Hotel Plaza Morelos Hotel Toluca

Frequently asked questions

Does Hotel Plaza Morelos offer free cancellation for a full refund?

Yes, Hotel Plaza Morelos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Plaza Morelos?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Plaza Morelos?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Plaza Morelos?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Hotel Plaza Morelos and nearby?

Hotel Plaza Morelos has a picnic area and a garden.

Are there restaurants at or near Hotel Plaza Morelos?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Plaza Morelos like?

Hotel Plaza Morelos is in Toluca City-Centre, a short 9-minute walk from The Cosmovitral and 14 minutes' walk from Nemesio Díez Stadium.

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Reviews

Hotel Plaza Morelos Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

7.8

Staff & service

7.4

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Normal

Todo bien
Verified review

10/10 Exceptional

Todo súper bien ambiente agradable personal muy amable Desayuno muy rico
Verified review

8/10 Very good

Me gustó mucho el trato del personal del hotel muy amables
Verified review

8/10 Very good

Limpieza y comodidad

Lugar limpio y seguro
Verified review

10/10 Exceptional

Ubicación Buena relación precio servicio Limpieza servicio de cable excelente
Verified review

10/10 Exceptional

Realmente muy recomendable muy buena atención y servicio muchas gracias
Verified review

10/10 Exceptional

El personal es muy atento y agradable.
Verified review

6/10 Good

En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Verified review

8/10 Very good

Muy Buena opción, limpio comido y con restaurante!
Verified review

10/10 Exceptional

Muy bien

Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Verified review

10/10 Exceptional

Lugar muy limpio, personal muy amable, exelente ubicación
Verified review

10/10 Exceptional

Muy limpio, cómodo y bien ubicado.
Verified review

10/10 Exceptional

Excelente ubicación, muy amable el personal
Verified review

8/10 Very good

El cesto de basura había un cubre bocas usado y al regresar la habitación estaba sin seguro?
Verified review

4/10 Fair

Chinches en mi habitación

Es un lugar agrade le, lo desagradable es que en mi habitación había chinches
Verified review

10/10 Exceptional

Un hotel muy agradable que cuenta con cafetería y ensalada. Lo único que les sugiere es agregar más iluminación a los cuartos, y también ventilación.
Verified review

10/10 Exceptional

Sencillo limpio y cómodo

Un hotel con excelente ubicacion en el centro. Sencillo pero limpio y cómodo. Con todo lo necesario
Verified review

6/10 Good

Las instalaciones son muy cómodas y con buena ubicación, sin embargo me tocó la habitación 212 pero
Verified review

4/10 Fair

Decepcinante.

Excelente por su ubicación centrica. Es lo unico favorable. Las habitaciones son pequeñas e incomodas. Las televisiones son del año de la canica y no funcionan. La luz es super insuficiente, una vela me alumbra más. Se nota que solo asean las habitaciones después de ser desocupadas, mientras están ocupadas ni quien se preocupe por asearlas; el baño a parte de viejo y sucio, la regadera no sirve, tuve que esperar media hora para el agua caliente, a parte de que tuve que ir hasta recepción para comunicar que no había agua caliente ya que las habitaciones no cuentan con teléfono. El estacionamiento muy pequeño, tienes que dejar la llave de tu auto en recepción porque lo más seguro es que tu auto quede estacionado detras de otros y adelante de otros. Incluyen un desayuno que solamente tiene dos opciones, o huevos con salchicha o chicharrón en salsa verde, y el pan dulce es cuenta a parte. Muy decepcionante!!!
Verified review

4/10 Fair

Convenient location but best to avoid if possible.

ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park. PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable. CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs. The parking lot is difficult to access and poorly signaled. Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that. Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft. The staff at front desk was not very polite (almost rude).
Verified review

6/10 Good

Hotel centrico

Pros: Hotel muy cerca del centro . Hay que llevar tu # de reservación por que no estaba registrado!lo solucionaron bien, no hay agua caliente para el baño !las toallas dan lástima!precio por lo que pagas bien!desayuno rico. El desayuno si llevas niños no lo incluye.
Verified review

4/10 Fair

Se ve mejor de lo que parece

muy regular, primero me dieron una habitación que debe tener mas de 50 años de antigüedad y bastante teticra, me cambiaron y mejoro un poco, solo por económico es posible llegar nuevamente.
Verified review

6/10 Good

Hotel en el centro de Toluca cómodo

Hotel en el centro de Toluca, cómodo, limpio, con muy buen desayuno incluido en el precio, recomendable
Verified review

6/10 Good

Excelente ubicacion

En la habitacion que me toco las cortinas no cubrian completamente la ventana lo que permitia entrara mucha luz a la habitacion ademas se escuchaba el ruido de la gente de otras habitaciones
Verified review

2/10 Poor

EL MAL TRATO

LA RECEPCIONISTA MUY MAL TRATO NADA AMABLE Y LUEGO NO ME RESPETARON LA TARIFA QUE CONTRATE VIA INTERNET Y A LA HORA DE ACLARARLO ME REGAÑO Y ME DIJO HASTA LO QUE NO MUY CERRADA A ESCUCHAR FUE LA PRIMERA EXPERIENCIA EN ESTE HOTEL Y LA ULTIMA