Kenzi Menara Palace & Resort: Reviews, Deals, and Hotel Rooms 2025 on Hotels.com

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Luxury hotel with full-service spa, connected to a shopping center, near Avenue Mohamed VI

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Where to?

Dates

May 2025

June 2025

Overview
Rooms
Location
Policies

Immerse yourself in the luxury of Kenzi Menara Palace & Resort, a family-friendly haven near Jemaa el-Fnaa. Indulge in a rejuvenating body treatment at O-SPA By Kenzi, tee off on the 18-hole golf course, or unwind with yoga classes at the health club. With free breakfast buffet and WiFi to keep you connected.

VIP Access

Very good

Popular amenities

Airport transfer
Bar
Non-smoking

Main amenities (12)

Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
2 outdoor pools
Free children's club
Health club
Outdoor tennis court
Children's pool
24-hour room service
In-room childcare
Conference center
Business center

For families (6)

Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site

CA $245 total

includes taxes & fees

Jun 22 - Jun 23

Room options

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Minibar, in-room safe, desk, soundproofing

Premium Room, Twin Beds, Pool and Atlas mountains View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Separate bedroom

Private bathroom

56 sq m
Sleeps 1
1 Twin Bed

Premium Suite, King Size Bed, Pool and Atlas mountains View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Separate bedroom

Private bathroom

109 sq m
Mountain view
Sleeps 3
1 Double Bed OR 1 King Bed

Premium Room, Twin Beds, Garden View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Separate bedroom

Private bathroom

56 sq m
Sleeps 1
1 Twin Bed

Premium Room, King Size Bed, Pool and Atlas mountains View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Separate bedroom

Private bathroom

55 sq m
Sleeps 3
1 King Bed OR 1 Twin Bed

Premium Suite, King Size Bed, Garden View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Separate bedroom

Private bathroom

109 sq m
Sleeps 3
1 King Bed OR 1 Twin Bed

deluxe triple room

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

LCD TV

Private bathroom

Spring water bathtub

56 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Premium Room, King Size Bed, Garden View

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

HDTV

Hypo-allergenic bedding

Separate bedroom

55 sq m
Sleeps 3
1 King Bed OR 1 Twin Bed

2 indoor pools, 2 outdoor pools, pool umbrellas, sun loungers

Pool
Free breakfast
Spa
Airport transfer

CA $364 total

includes taxes & fees

May 28 - May 29

About the area

Av. Mohamed VI, Zone Agdal, Marrakech, 40000

What's nearby

Avenue Mohamed VI - 2 min walk - 0.2 km
Agdal Gardens - 3 min drive - 1.5 km
Menara Mall - 3 min drive - 3.7 km
Oasiria Water Park - 4 min drive - 2.6 km
Jemaa el-Fnaa - 4 min drive - 4.4 km

Getting around

Menara Airport (RAK) - 9 min drive
Marrakech Central Station - 5 min drive
Airport shuttle (surcharge)

Restaurants

‪Bo Zin - ‬3 min drive
‪café almasraf - ‬5 min drive
‪Nouba - ‬2 min drive
‪Dar Soukkar - ‬3 min drive
‪O Mammy Burger - ‬6 min drive

About this property

Kenzi Menara Palace & Resort

Located just 3.2 mi (5.1 km) from the airport, Kenzi Menara Palace & Resort offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Restaurant L'Insensé, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a bar/lounge. Fellow travelers like the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at Kenzi Menara Palace & Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included

Basic alcoholic beverages included

Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

Arabic, English, French, Spanish

At a glance

Hotel size

- 236 rooms
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 2 PM; Check-in end time: midnight
- Contactless check-in available
- Check-out time is noon
- Contactless check-out available

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
- Supervised childcare*
- Free children's club

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)

Parking

- Free onsite self parking
- Free onsite valet parking

Transfers

- Airport shuttle (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

Free buffet breakfast each morning 7:00 AM–10:30 AM
3 restaurants
Bar/lounge
Barbecue grills
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
Children's games
Lifeguard on site

What to do

Tennis
Fitness classes
Yoga classes
Golfing nearby
Scooter/moped rentals nearby

Working away

Business center
10 meeting rooms
Computer station
Conference center

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Pool loungers
Pool umbrellas

Facilities

Built in 2008
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Piano
Health club
Adjacent to a golf course
2 outdoor pools
Designer stores on site
Full-service spa
Outdoor tennis court
Banquet hall

Accessibility

Wheelchair accessible
Elevator
Elevator door width (inches): 24
Wheelchair-accessible path to elevator

Room amenities

Be entertained

LCD television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers

Sleep well

Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided

What to enjoy

Balcony
Separate sitting area

Freshen up

Private bathroom
Spring water bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper

Stay connected

Desk
Free WiFi (speed of 50+ Mbps)
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 4 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Restaurant L'Insensé - This buffet restaurant serves breakfast, lunch, and dinner.

L'Orientaliste - Onsite lobby lounge. Open daily.

Snack Pool Bar - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Saoussane - This restaurant specializes in Moroccan cuisine and serves dinner only. Reservations are required. Open select days.

Cinecittà - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Airport shuttle service is offered for an extra charge of MAD 200 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 4 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard

Also known as

Kenzi Menara

Kenzi Menara Palace

Kenzi Menara Palace All Inclusive

Kenzi Menara Palace All Inclusive Hotel

Kenzi Menara Palace All Inclusive Hotel Marrakech

Kenzi Menara Palace All Inclusive Marrakech

Kenzi Palace

Menara Palace

Kenzi Menara Palace Hotel Marrakech

Kenzi Menara Palace Marrakech

Kenzi Menara Palace Hotel

Kenzi Menara Palace Resort Marrakech

Kenzi Menara Palace Resort

Kenzi Menara & Marrakech

Kenzi Menara Palace & Resort Hotel

Kenzi Menara Palace & Resort Marrakech

Kenzi Menara Palace & Resort Hotel Marrakech

Frequently asked questions

Does Kenzi Menara Palace & Resort offer free cancellation for a full refund?

Yes, Kenzi Menara Palace & Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kenzi Menara Palace & Resort?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Kenzi Menara Palace & Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Kenzi Menara Palace & Resort?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Kenzi Menara Palace & Resort?

Yes, an airport shuttle is available. The charge is MAD 200 per vehicle one-way.

What are the check-in and check-out times at Kenzi Menara Palace & Resort?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Kenzi Menara Palace & Resort?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (4-min drive) and Casino de Marrakech (5-min drive) are both nearby.

What is there to do at Kenzi Menara Palace & Resort and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Kenzi Menara Palace & Resort also has a health club and a picnic area, as well as a garden.

Are there restaurants at or near Kenzi Menara Palace & Resort?

Yes, there are 3 onsite restaurants, featuring Moroccan cuisine, pool views, and poolside dining.

Does Kenzi Menara Palace & Resort have rooms with private hot tubs?

Yes, each room has a spring water bathtub.

Does Kenzi Menara Palace & Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Kenzi Menara Palace & Resort like?

Kenzi Menara Palace & Resort is a short 2-minute walk from Avenue Mohamed VI and 15 minutes' walk from Agdal Gardens.

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8.4

Very good

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff

Food

Room

Lobby

Bathroom

Drinks

Restaurant

Breakfast

Live music

Air conditioning

What guests liked

The pool area was lovely, fantastic, and had a great selection of facilities. (9 reviews)
The spa facilities were a highlight, offering a wonderful hamman and massage at a reasonable cost. (4 reviews)
Breakfast offered a great selection with a nice omelette bar and fresh made Msemen. (3 reviews)

From real guest reviews summarized by AI.

8/10

Très bon séjour dans cet hôtel. Nous avons beaucoup apprécié la piscine chauffée. Petit déjeuner très bien aussi manque juste le jus d’orange pressé et les oreillers un peu trop durs sinon c’était un excellent séjour ! Le personnel était très bien.

2-night family trip

10/10

4-night trip

10/10

3-night trip with friends

2/10

Honestly one of the worst hotels I’ve been to. Mainly due to the service of the staff. The receptionist were unfriendly and unhelpful. The same goes to the restaurant staff, they were busy talking to each other rather than filling missing food and beverage to the buffé. They also did not take away the platters or glasses. The reception questioned me and my mother the first day prior to check-in, why I did not want to share a bed with my mother, calling me an immature man. The last day the two people inte reception try to scam me with the booking a taxi to the airport, demanding 20 dirham (I paid 60 dirham before). They spoke Arabic since they knew I was Swedish. Little did they know I speak Arabic and understood what they were trying to do.

5-night family trip

10/10

1-night trip

10/10

Merci encore à toute l'équipe du kenzi Menara qui ont rendu notre séjour merveilleux. Nous sommes arrivé tard le soir la première nuit et la chambre que l'on nous à donné ne nous à pas plu. Le lendemain nous allons à la réception et avons expliqué notre situation ils nous ont changé de chambre et surclassé même sans aucun frais. Nous avons été ravi de l'ensemble de l'établissement en passant du Petit déjeuner qui était très copieux et varié ainsi que de la piscine extérieure géante. C'était l'anniversaire de ma femme et ils ont ramené deux gâteaux un dans la chambre et un au restaurant de l'hôtel le soir avec les musiciens qui allait avec. Nous avons vraiment l'impression d'être des clients et chaque demande est vraiment pris au sérieux, merci à vous de l'ensemble de la prestation et continuez de cette façon.

4-night family trip

4/10

3-night trip

10/10

It’s nice clean close to the airport and activity

3-night family trip

6/10

3-night family trip

10/10

1-night trip

8/10

1-night trip

10/10

3-night family trip

2/10

Too expensive for this property and service. I got charge $5 for a coffee machine I never used. I’m not recommend it to anyone.

1-night trip

10/10

3-night trip

6/10

The area was isolated so it was good that a shuttle bus was provided to transport to medina. The food wasn't great, although we only ate once at the buffet in the evening but was very expensive particularly for the quality. We also felt at times the staff were slightly pushy which was a bit uncomfortable. However the hotel was clean.

5-night family trip

10/10

very convenient to my trip

1-night family trip

10/10

3-night trip

6/10

Big but a little bit old fashioned room. Breakfast has a lot of variety, but I have seen better breakfasts in Marrakech.

1-night family trip

4/10

The area was beautiful. Big, pool, enough seats outside. However, the sheets were never changed during the 5 nights stay. Pillow was very uncomfortable. Breakfast was included and ok. SPA was ok, could be better.

8/10

This property was a little tired, particularly the bedroom. The shower was mouldy and needed resealing. The bathroom floor was not mopped all the time we were there. There was a disco in the hotel opposite our room which was loud. There was very little to do in the hotel in the evening. However, the food standard was excellent, but did become a little repetitive. The only short coming in the dining room was the lack of spoons for the lovely puddings. There was an amazing outdoor pool but the water was so cold no one used it, which was a shame. There was also a kiddies club, although we did not have any children with us, the children we saw could not wait to get there so I assume that it was good. The spa was excellent and we enjoyed a wonderful hamman and massage there, as a very reasonable cost.

7-night romance trip

10/10

1-night trip

8/10

5-night trip

8/10

N/A

2-night romance trip

6/10

We had room 107 and the staff knew that it's very noisy from neighbouring hotel but still placed us there. On our first night having arrived tired that evening we were unable to sleep till 1am when the loud music finally stopped. Anwar very kindly upgraded us to the royal suite on first floor and there was no noise in that part.

4-night romance trip

6/10

The property itself is really nice and clean on the most part, rooms are very spacious. However what let us down was the staff and their lack of empathy and friendliness. We were made to wait until 2.30pm to check in where our documents and booking clearly listed check in was 2pm the reception staff argues the hotel policy is check in at 3pm and stated that my booking must be wrong. We had a two year old with us and he was getting fed up from waiting so long? The staff did not take this in consideration. The breakfast on day one was nothing short of a shambles there was hardly any staff around to help- dishes were empty and I had to queue for 20 mins just to get a drink. The drinks dispensers were empty and it took ages for staff to sort this, once these were filled there were not empty glasses- a number of guest complained and some even left without drinks. On the first evening I needed milk for my two year old and asked reception to assist with this It took three attempts to sort this out in the end I had to walk down to get it from reception- to my surprise we were charged 60 dirhams for a carton of milk that costs 8-10! I feel being a 5 star hotel they should have showed compassion and been a bit more helpful in situations like this or even provided it. Another issue we had was on leaving we were made to wait until the staff checked the mini bar was not used and no charges were due- i felt like the staff didn’t trust us and it made us feel belittled. Not 5 star experience

4-night family trip

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Kenzi Menara Palace & Resort

Choose dates to view prices

Photo gallery for Kenzi Menara Palace & Resort

Reviews

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Premium Room, Twin Beds, Pool and Atlas mountains View

Premium Room, Twin Beds, Pool and Atlas mountains View

Highlights

View all photos for Premium Suite, King Size Bed, Pool and Atlas mountains View

Premium Suite, King Size Bed, Pool and Atlas mountains View

Highlights

View all photos for Premium Room, Twin Beds, Garden View

Premium Room, Twin Beds, Garden View

Highlights

View all photos for Premium Room, King Size Bed, Pool and Atlas mountains View

Premium Room, King Size Bed, Pool and Atlas mountains View

Highlights

View all photos for Premium Suite, King Size Bed, Garden View

Premium Suite, King Size Bed, Garden View

Highlights

View all photos for deluxe triple room

deluxe triple room

Highlights

View all photos for Premium Room, King Size Bed, Garden View

Premium Room, King Size Bed, Garden View

Highlights

Savoy Le Grand Hotel

Savoy Le Grand Hotel

About the area

What's nearby

Getting around

Restaurants

About this property

Kenzi Menara Palace & Resort

All-inclusive

Food and beverages

Activities and facilities/equipment

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well

What to enjoy

Freshen up

Stay connected

Food and drink

More

Special features

Spa

Dining

Fees & policies

Mandatory fees

Optional extras

Children & extra beds

Pool, spa, & gym (if applicable)

Policies

Also known as