This review was submitted before 2018 and has not been verified.
10/10
Our fourth visit to the Gloria Serenity and it was great to see familiar, friendly staff. It is a perfect place to unwind and reconnect with the important people in your life. As a last chance of some sunshine to take you into the winter months it also ticks the right box and if the sun doesn’t shine there is plenty to keep you occupied and healthy if you choose to be!!
All inclusive is the best package and adds to the comfort and relaxation on offer-no need to worry about waiting for the bill. The food and choice of is fantastic.
Our only concern this time was to be told there was no availability in the A La Carte restaurants as the hotel had halved the number of places to serve at this time of the year? We had paid half term prices so felt this was disappointing. However we then received notification that we could dine in each of our choices. This was a positive result and further emphasises the high quality customer service. We will definitely look to make it back for a fifth visit.
Helen
5-night trip