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Hotel HSM Reina del Mar

3.0 star property
Hotel with outdoor pool, near El Arenal Beach

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Photo gallery for Hotel HSM Reina del Mar

Beach nearby, white sand, sun loungers, beach umbrellas
Reception
Reception
Outdoor pool, pool umbrellas, sun loungers
Buffet
Located near El Arenal Beach, Hotel HSM Reina del Mar offers a lively retreat with an arcade/game room and poolside bar. Soak up the sun by the outdoor pool or indulge in meals at the on-site restaurant. With multilingual staff, luggage storage, and 24-hour front desk services available to you.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Arcade/game room
  • Car rentals on site

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Arcade/game room
The current price is CA $229
CA $259 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Twin Room, Balcony

1 bedroom, desk, free WiFi, bed sheets

Basic Twin Room, Balcony

8.8 out of 10
Excellent
(9 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Twin Room, Balcony

1 bedroom, desk, free WiFi, bed sheets

Basic Twin Room, Balcony

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room, Balcony

Single Room, Balcony

Single Room, Balcony

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Cable channels
Daily housekeeping
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is CA $216
CA $245 total
includes taxes & fees
Aug 27 - Aug 28
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About the area

Map
Carrer Baleares, 10, Playa de Palma, Llucmajor, Mallorca, 7600

What's nearby

  • El Arenal Beach - 3 min walk - 0.3 km
  • Playa de Palma - 5 min walk - 0.4 km
  • Port of El Arenal - 5 min walk - 0.4 km
  • Aqualand El Arenal - 9 min walk - 0.8 km
  • Palma Aquarium - 5 min drive - 6.6 km

Getting around

  • Palma de Mallorca Airport (PMI) - 12 min drive
  • Marratxi Pont d Inca Station - 13 min drive
  • Marratxi Poligon Station - 14 min drive
  • Marratxi Station - 16 min drive

Restaurants

  • ‪Club Nautic el Arenal - ‬8 min walk
  • ‪De Heeren Van Amstel - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Bier Express Cafe - ‬9 min walk
  • ‪Restaurante del Sol - ‬5 min walk

About this property

Hotel HSM Reina del Mar

Hotel HSM Reina del Mar puts you in a great location, within just a 10-minute walk of Playa de Palma and El Arenal Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a terrace are other highlights.

Languages

Catalan, English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 180 rooms
    • Arranged over 9 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar

What to do

  • Pool table
  • Beach nearby
  • Golfing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1968
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Arcade/game room

Accessibility

  • Elevator
ROOM

Room amenities

Be entertained

  • 28-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Bathtub only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 to 35 for adults, and EUR 15 to 25 for children

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts major credit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Llucmajor
Hotel HSM Reina del Mar Hotel Llucmajor
HELP_OUTLINE

Frequently asked questions

Does Hotel HSM Reina del Mar offer free cancellation for a full refund?

Yes, Hotel HSM Reina del Mar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel HSM Reina del Mar?

Yes, there's an outdoor pool.

Are pets allowed at Hotel HSM Reina del Mar?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel HSM Reina del Mar?

Sorry, there's no onsite parking at Hotel HSM Reina del Mar.

What are the check-in and check-out times at Hotel HSM Reina del Mar?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel HSM Reina del Mar?

No, this hotel doesn't have a casino, but Mallorca Casino (16-min drive) is nearby.

What is there to do at Hotel HSM Reina del Mar and nearby?

Have fun with nearby activities such as scuba diving and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade.

Are there restaurants at or near Hotel HSM Reina del Mar?

Yes, there's an onsite restaurant.

Does Hotel HSM Reina del Mar have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel HSM Reina del Mar like?

Hotel HSM Reina del Mar is a short 7-minute walk from Playa de Palma and 10 minutes' walk from El Arenal Beach.

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Hotel HSM Reina del Mar Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

It was perfect
????????, 7-night trip

10/10 Excellent

The hotel food,comfort,pool were all excellent. Unfortunately parking was a problem.
Mark, 1-night trip

6/10 Okay

The property was clean and tidy. But the rooms were old and need revamp. Breakfast has likited options.
Rahul, 1-night trip

10/10 Excellent

The staff at the hotel was excellent! Have to mention Ana and her team. Ana is such an asset to the hotel.. friendly, professional, supportive etc. She arranged a Seaview room for us and follow up if everything was ok. We saw her everyday, friendly and chatting to us. We will always remember her! We miss her already. Hope to return one day.
lydia, 4-night trip

8/10 Good

Good pool but poor food

It’s a 3 star hotel so you know what you’re getting. The pool area is very good on an afternoon when the sun is on it. The rooms are ok but the hotel is let down by the poor food. Overall it’s worthy of its 3 stars
Charles, 5-night trip

8/10 Good

Good value, friendly, helpful staff. Close to beach , supermarket and restaurants. Cheap and easy bus ride to Palma
Jean Mary, 7-night trip

10/10 Excellent

Such a perfect hotel. Thank you!
Emerson Jude Hague, 5-night trip

8/10 Good

Room facilities require improvement I.e room fridge,hairdryer,kettle and tea coffee option.
Farhana, 4-night trip

10/10 Excellent

Sergi at the front desk went up & beyond for us during our whole stay- thank you for making it the best!
Gonca, 9-night trip

10/10 Excellent

The aircon in room 401 is not working good.I’ve reported it a few times but not resolved.terrible seat
Sofia, 4-night trip

6/10 Okay

The property itself is great, but it's located at the NOISY END OF TOWN. The area is full of young revelers and don't count on getting any sleep from 4.00am as this is the time that the young return to their hotel and noise is their primary objective... I'm not a prude and I also enjoy a good drink but at least consider others when returning to your hotel and leave all the screaming back at your home.... The staff at the hotel were great in assisting to keep these young screamers under control by threatening them that they'll be thrown out....
Paul, 7-night trip

8/10 Good

Empfehlenswert

+ deutsche TV Programme + Essen (besonders die Hackbällchen) + DJ's waren gut. ++ Frische Handtücher ++ freundliches Personal - Kaffee ☕️ (schmeckt nicht so gut), Filter Kaffee wäre schön. - Aufzüge könnten besser programmiert werden. - Leider etwas weit vom "Schuss ". Das Hotel hat sich auf jeden Fall in den letzten Jahren verbessert und kann man weiterempfehlen !!!
jörg, 5-night trip

8/10 Good

Jürgen, 4-night trip

10/10 Excellent

Good experience. Close to bus links. Nice pool area. Breakfast and dinner were good, especially for the price we paid. Friendly staff
Laura, 5-night trip

10/10 Excellent

We stayed for 4 nights lovely hotel and a great location would have been nice if there was a fridge in the room but overall the stay was Pleasant.
Pritesh, 4-night trip

8/10 Good

Das Hotel ist mega und das Personal ist super zuvorkommend. Das Hotel ist allerdings auf einem Berg, wer sich den Weg nicht zu schade ist, dem kann man das Hitel absolut empfehlen. Will man an den Ballermann, sollte man vielleicht ein Hotel etwas weiter unten, näher am Strand nehmen. Sonst top!!!
Ksenia, 3-night trip

10/10 Excellent

Découverte de Palma

Excellent hôtel. Personnel aimable et attentionné. Chambre spacieuse avec balcon. Le mobilier est un peu vieillot. L'insonorisation n'est pas top, on entend tout ce qui se passe dans les chambres mitoyennes. Buffets petit déjeuner et dîner fabuleux. Proche des transports en commun pour le centre de Palma et l'aéroport.
Dominique, 4-night trip

8/10 Good

Annika, 6-night trip

10/10 Excellent

Michaela Claudia Navarro, 6-night trip

8/10 Good

Thomas, 6-night trip

6/10 Okay

La struttura è in una posizione comoda, vicino alla strada principale e alla spiaggia ma senza il caos e la confusione, le camere sono leggermente da migliorare, non c è il frigo che con il caldo è necessario e l insonorizzazione delle camere inesistente, avrei preferito un letto matrimoniale piuttosto che due letti singoli uniti La cena abbondante e buona ma non molto varia con il passare dei giorni. Personale cordiale e disponibile
marco, 8-night trip

10/10 Excellent

Marta, 6-night trip

10/10 Excellent

Dzenana, 5-night trip

10/10 Excellent

Francesco, 6-night trip

6/10 Okay

A more fair average score would be 3.5/5 star. The staff were superb and the dinner buffet (i had booked half-board) was fantastic (great choice of meats, fish, salads, vegetables and potatoes). The room was good size, the breakfast was decent (some items such as cakes not always fresh). But what let the stay down was the level of noise both from within and from the street.
georgios, 5-night trip