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Sonder Santa Ana

3.5 star property
Aparthotel located steps from Plaza de Santa Ana

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Photo gallery for Sonder Santa Ana

Loft, 1 Bedroom, Terrace | Terrace/patio
Lobby
Studio, 1 Queen Bed | Living area
Apartment, 3 Bedrooms
Exterior
In the heart of Madrid, Sonder Santa Ana offers a warm welcome with free WiFi in public areas. Explore nearby Gran Via and Plaza Mayor, or relax in this smoke-free haven with concierge services and luggage storage; previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry facilities
  • Refrigerator
  • Non-smoking
  • Kitchen
  • Air conditioning

Main amenities (6)

  • 35 smoke-free apartments
  • Housekeeping (on request)
  • Air conditioning
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CA $286
CA $286 total
includes taxes & fees
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Living area

Apartment, 3 Bedrooms

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 96 sq m
  • 3 bedrooms
  • 1.5 bathrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

Balcony or patio
Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Courtyard View

Studio, 1 Queen Bed, Courtyard View | Dining

Studio, 1 Queen Bed, Courtyard View

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 23 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft, 1 Bedroom, Terrace

Loft, 1 Bedroom, Terrace | In-room dining

Loft, 1 Bedroom, Terrace

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 27 sq m
  • 1 bedroom
  • 1.5 bathrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, Patio

Apartment, 2 Bedrooms, Patio | Living area

Apartment, 2 Bedrooms, Patio

Highlights

Separate dining area
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Kitchen
Refrigerator
Smart TV
  • 61 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
Studio, 1 King Bed | Private kitchen

Sonder Malasaña

  • Kitchen
  • Free WiFi
  • Air conditioning
  • Lounge area
9.6 out of 10, Exceptional, 122 reviews
The price is CA $305
CA $305 total
includes taxes & fees
Apr 14 - Apr 15
Sonder Malasaña
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About the area

Map
Calle del Principe 11, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 1 min walk - 0.1 km
  • Puerta del Sol - 2 min walk - 0.3 km
  • Gran Via - 6 min walk - 0.6 km
  • Prado Museum - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Recoletos Station - 16 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Atocha Cercanías Station - 19 min walk
  • Sol Station - 4 min walk
  • Sevilla Station - 4 min walk
  • Anton Martin Station - 5 min walk

Restaurants

  • ‪Prada a Tope - ‬1 min walk
  • ‪Taberna el Fontán - ‬1 min walk
  • ‪La Venencia - ‬2 min walk
  • ‪100 Montaditos - ‬1 min walk
  • ‪Coctelería Enbabia Infused - ‬3 min walk

About this property

Sonder Santa Ana

Sonder Santa Ana offers a fantastic location, putting you just a 5-minute walk from Puerta del Sol and Plaza de Santa Ana. Apartments feature bonuses like washing machines, refrigerators, and microwaves. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Sol Station is 4 minutes and Sevilla Station is 4 minutes.

Languages

English, French, Spanish

At a glance

DONE

Property size

    • 35 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's Sonder mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Offsite parking nearby (EUR 37.45 per day; discounts available)
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Offsite parking within 1312 ft (EUR 37.45 per day); discounts available

Family friendly

  • Free crib/infant bed

Kitchen

  • Refrigerator
  • Microwave
  • Coffee/tea maker
  • Toaster
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Premium bedding
  • Pillow top mattress
  • Bed sheets provided

Bathrooms

  • Shower
  • Free toiletries
  • Toilet paper
  • Soap
  • Towels provided
  • Hair dryer
  • Shampoo

Entertainment

  • 42-inch Smart TV with digital service
  • Streaming services

Laundry

  • Washing machine
  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 27
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system
  • Window guards

General

  • 35 rooms
  • 6 floors
  • 1 building

Fees & policies

Optional extras

  • Housekeeping is available for an extra charge and varies based on length of stay

Parking

  • Parking is available nearby and costs EUR 37.45 per day (1312 ft away)

Policies

Noise-free guestrooms cannot be guaranteed.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

11Th Principe Splendom Suites Aparthotel Madrid
11Th Principe Splendom Suites Aparthotel
11Th Principe Splendom Suites Madrid
11Th Principe Splendom Suites
Apartamentos Principe 11
Sonder Santa Ana Madrid
Sonder Santa Ana Aparthotel
11Th Principe by Splendom Suites
Sonder Santa Ana Aparthotel Madrid

Frequently asked questions

Does Sonder Santa Ana offer free cancellation for a full refund?

Yes, Sonder Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sonder Santa Ana?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Sonder Santa Ana?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Sonder Santa Ana?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM.

Does Sonder Santa Ana have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Sonder Santa Ana like?

Sonder Santa Ana is a short 4-minute walk from Sol Station and 2 minutes' walk from Puerta del Sol. Travelers say that the aparthotel is in a great location.

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Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

Good location, good instructions for access
Good location, but noisy at times in building and fire alarm went off two mornings in a row- had to evacuate once- with no- one one site it makes these alarms hard to know what’s really happening
Stephen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lucy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christian, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great except for a glitch
Everything was great until we couldn't get back into our room to get our bags an hour before check out. We hadn't checked out yet the code didn't work anymore. Thankfully a cleaning staff happened by and opened the door.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, simple and exactly what I needed
Great location, clean room with everything I needed. Lots of communication from the company made check-in very easy despite there being no front desk staff.
Nicole, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Great stay. I would recommend Sonder as al alternative to hotels, especially when travel with family. The location of this Sonder is perfect and close to all of Madrid famous landmarks at the city center. Close to public transportation and right above a mini market which made eating or having some snacks at the property very convenient.
Miguel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our two night stay in Sonder apartment in Madrid. Located in the Centro it was absolutely close by to most of the places we wanted to visit. Would highly recommend the places
Rajashri, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Caution - photos do not show real state of room
I recently stayed at Sonder Santa Ana in Madrid, and it was one of the most disappointing experiences I’ve ever had. The photos on their website (which influenced my decision to book) show a new, modern, clean, property, but the reality could not have been more different. The room was outdated, poorly maintained and dirty. Upon arrival, I discovered hairs in the bathroom, and when I requested housekeeping to address the issue, the response was apathetic. Adding to the frustration, I attempted to cancel my entire three-night stay due to their blatant misrepresentation of the property, but the staff refused to refund the first night and only agreed to cancel the remaining two nights. I was left with no choice but to endure one night due to their inflexibility. To make matters worse, at night, people congregated and smoked outside the main entrance, filling the property with the smell of cigarettes that made its way into my room. The most egregious issue, however, is the blatant misrepresentation of the property. The images on their website bear no resemblance to the actual state of the rooms (see attached photos). This is not just unethical—it is outright deceptive. I strongly urge anyone considering staying at this property—or with Sonder in general—to think twice. My experience reveals a company that utilises doctored images, slick apps, and flashy marketing to mis-sell. Customers deserve not to be deceived. This was my first and last Sonder experience!
Peter, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

oc, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent place we simple love it
Stephanie, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Kanya, 3-night trip
Verified Expedia guest review

6/10 Good

Very Loud
Good location and size but very loud. Club under the hotel goes to 4:30 AM and sound insulation was poor overall. Always a bad sign when they have free earplugs next to your bed.
Jenna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was an excellent experience. The unit was very comfortable and conveniently located, instructions to gain entry were clear and easy to follow, and the stay was a delight. I would highly recommend Sonder.
Michael, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was just perfect. Would recommend it to anyone planning a stay in Madrid. We had an issue with the entry code, but received immediate attention by phone, and even revived a visit by David (assistant) who was very helpful and gave us amazing dinning recommendations near by. Definitely will stay there again!
Vanessa, 3-night family trip
Verified Expedia guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Orcun, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location, easy access, great communication. The studio was exceptional in every way except odd design flaw in the bathroom. The wash basin was partially over the WC. Otherwise. Quite superior to other stays in Madrid and Europe in general.I would definetly return.
Steven, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved loved loved the location. Central to everything. Glad I got a courtyard room as this is in a very busy area in Madrid
Elizabeth, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Everything is close by
Christian, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Paul, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location but noisy clubs around so good luck and try to get a higher floor!!!
Cindy Su Ping, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely apartment, clean entrance, small lift, very close to SOL centre. A night club is across from the apartment and can be noisy at busy periods. Closed windows helps.
Ann, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Felipe, 4-night family trip
Verified Expedia guest review

8/10 Very good

Overall ok
Guillermo, 7-night trip
Verified Expedia guest review