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Urban Lounge Sleepery, SureStay Collection by BW

Hotel with outdoor pool, near Polynesian Spa

Choose dates to view prices

Sat, Nov 29
Mon, Dec 1
November 2025
28
December 2025
Urban Lounge Sleepery, a haven in the business district, offers an outdoor pool and free in-room WiFi. Guests appreciate the helpful staff and can enjoy breakfast or express check-out.
Very good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Limited hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Private pool
  • Daily housekeeping
  • LED TV
  • Self parking (surcharge)
  • Outdoor swimming pools
CA $96
CA $110 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Showing 8 of 8 rooms
Queen + 1 Single with Kitchenette & Ensuite bathroom | Bathroom
Queen + 1 Single with Kitchenette & Ensuite bathroom
Queen + 1 Single with Kitchenette & Ensuite bathroom
Queen + 1 Single with Kitchenette & Ensuite bathroom

Queen + 1 Single with Kitchenette & Ensuite bathroom

Highlights

Private pool
Heating
Free cribs/infant beds
Kitchenette
LED TV
Portable fan
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
Free toiletries, hair dryer, towels, soap
Queen Bed with Shared bathroom
Queen Bed with Shared bathroom
Queen Bed with Shared bathroom

Queen Bed with Shared bathroom

Highlights

Private pool
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Laptop workspace
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed
Queen Studio + 1 Single & Ensuite bathroom | Bathroom
Queen Studio + 1 Single & Ensuite bathroom
Queen Studio + 1 Single & Ensuite bathroom
Queen Studio + 1 Single & Ensuite bathroom

Queen Studio + 1 Single & Ensuite bathroom

Excellent

Highlights

Private pool
Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Laptop workspace
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
Twin Studio (2 Queen Beds) & Ensuite bathroom | Balcony view
Twin Studio (2 Queen Beds) & Ensuite bathroom
Twin Studio (2 Queen Beds) & Ensuite bathroom
Twin Studio (2 Queen Beds) & Ensuite bathroom

Twin Studio (2 Queen Beds) & Ensuite bathroom

Exceptional

Highlights

Private pool
Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Laptop workspace
  • Sleeps 4
  • 2 Queen Beds
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM | Balcony view
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM
FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

Wonderful

Highlights

Private pool
Heating
Free cribs/infant beds
Kitchenette
LED TV
Portable fan
Private bathroom
Hair dryer
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed
Queen Studio & Ensuite bathroom | Bathroom
Queen Studio & Ensuite bathroom
Queen Studio & Ensuite bathroom
Queen Studio & Ensuite bathroom

Queen Studio & Ensuite bathroom

Very good

Highlights

Private pool
Heating
Free cribs/infant beds
LED TV
Portable fan
Private bathroom
Hair dryer
Laptop workspace
  • City view
  • Sleeps 2
  • 1 Queen Bed
Free toiletries, hair dryer, towels, soap
Queen + Sofabed + Bunk with Shared bathroom
Queen + Sofabed + Bunk with Shared bathroom
Queen + Sofabed + Bunk with Shared bathroom

Queen + Sofabed + Bunk with Shared bathroom

Very good

Highlights

Private pool
Heating
Free cribs/infant beds
LED TV
Portable fan
Sofa bed - queen
Hair dryer
Laptop workspace
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed
Free toiletries, hair dryer, towels, soap
Single room with Shared bathroom
Single room with Shared bathroom
Single room with Shared bathroom

Single room with Shared bathroom

Wonderful

Highlights

Private pool
Heating
Free cribs/infant beds
LED TV
Portable fan
Hair dryer
Laptop workspace
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

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About the area

Map
1286 Arawa St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Kuirau Park - 1 min walk - 0.1 km
  • Eat Street - 5 min walk - 0.4 km
  • Rotorua Night Market - 5 min walk - 0.4 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 14 min walk - 1.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬4 min walk
  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪Capizzi Pizzeria - ‬6 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk

About this property

Urban Lounge Sleepery, SureStay Collection by BW

When you stay at Urban Lounge Sleepery, SureStay Collection by BW, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can enjoy the outdoor pool, and to-go breakfast is available daily. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests are required to download the property's U Hotel Group mobile app before check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Secured uncovered onsite self parking (NZD 10 per night)
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 9:00 AM–11:00 AM

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)

Facilities

  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Heating
  • Portable fan

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private pool

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately NZD 15.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Parking

  • Uncovered self parking costs NZD 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

U Hostel Rotorua
Urban Lounge Sleepery Hotel
Urban Lounge Sleepery Rotorua
Urban Lounge Sleepery Hotel Rotorua

Frequently asked questions

Is there a pool at Urban Lounge Sleepery, SureStay Collection by BW?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Urban Lounge Sleepery, SureStay Collection by BW?

Sorry, pets aren't allowed.

Is parking offered on site at Urban Lounge Sleepery, SureStay Collection by BW?

Yes. Self parking costs NZD 10 per night.

What are the check-in and check-out times at Urban Lounge Sleepery, SureStay Collection by BW?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Urban Lounge Sleepery, SureStay Collection by BW and nearby?

Urban Lounge Sleepery, SureStay Collection by BW has private pools.

Does Urban Lounge Sleepery, SureStay Collection by BW have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Urban Lounge Sleepery, SureStay Collection by BW like?

Urban Lounge Sleepery, SureStay Collection by BW is in Inner City, a short 15-minute walk from Polynesian Spa and 6 minutes' walk from Eat Street.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Urban Lounge Sleepery, SureStay Collection by BW Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staffRoomBathroomBedLocation

What guests liked

  • The pool was clean, warm, and excellent, providing a great finish to a wonderful stay. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Great for a quick stay. Wish I stayed longer
Garrett, 1-night trip

10/10 Exceptional

Friendly staff, well maintained property
Yuncheng, 1-night trip

8/10 Very good

Had a great stay, thanks.
Caren, 3-night trip

10/10 Exceptional

It was good value for money. The spa-warm swimming pool was excellent.
Janice, 1-night trip

8/10 Very good

Good layout for family, comfortable bed and friendly staff
dan, 2-night trip

10/10 Exceptional

The room was nice and tidy.
shane, 1-night trip

10/10 Exceptional

This property was a hit with my family. Fresh, mondern, funky.
Joshua, 1-night trip

8/10 Very good

Nice staff, but the guest don't know to speek quiet
Martin, 3-night trip

10/10 Exceptional

Great stay in an ensuite room, bright and clean and ideal for travelling around Rotorua. Laundry and EV charging was extremely helpful!
Madeleine, 2-night trip

10/10 Exceptional

Great place to stay. Cool layout, very friendly staffs. Good location.
KARINA, 1-night trip

8/10 Very good

Like swimming pool
Rita, 1-night trip

10/10 Exceptional

Everything was really good for the price and location, staff and utilities were great. Just unfortunate on the first night had neighbours that were very loud up until 12am, the rooms not really soundproof but other than that everything was great.
Yvan Romi, 2-night trip

10/10 Exceptional

Perfect stay to explore Rotorua and its sourroundings. Comfortable beds, very clean room, enough space for two people.
Alexander, 1-night trip

8/10 Very good

The staff was very nice and kind.
KAORI, 1-night trip

8/10 Very good

Friendly and helpful. Pleasant stay
Gabrielle, 3-night trip

8/10 Very good

Very easy check in. Good location and walking distance to restaurants and cafes! Swimming pool was clean and warm. Only downside was other people staying here were quite loud but that is out of the accommodations control. Overall I really enjoyed staying here!
Kate, 2-night trip

8/10 Very good

handy location
SAJILL, 1-night trip

8/10 Very good

The overall structure is very good. Clean and tidy room. The common kitchen could be more clean and well maintained.
Rodrigo, 1-night trip

10/10 Exceptional

Excillent service friendly stuff, booked a room for 3 with child and staff upgrade us to two beds with own bath room and shower, swimming pool were nice and hot good. Awesome location it has a restaurant and bar next to the motel and walking distance to town. Thank you will deffinetly come back again with family and friends
Ma. Hervejean Capayas, 2-night trip

10/10 Exceptional

Pleasantly surprised with our room. Clean and great location.
Andrea, 2-night trip

10/10 Exceptional

The most friendly Prasad helped me with check in. This place is a gem. Clean linnen. Awesome vibe. Not one negative thing about this place.
Natassia, 1-night trip

8/10 Very good

Generally is good
Trong Anh, 1-night trip

10/10 Exceptional

Right next to free geothermal park. Great bbq restaurant next door. Very friendly and helpful desk staff. Spacious room with dual sink setup that's great for families.
Stacy, 1-night trip

10/10 Exceptional

Nice and clean warm Closs to the hospital for our appointment
Billy, 1-night trip

10/10 Exceptional

Close proximity to everything
Anna, 3-night trip