Cristal Palace

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Cristal Palace features sledding and a free ski shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Ski storage is also available.
Wonderful

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free ski shuttle
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service

For families (6)

  • Babysitting services
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains

Why we love this property

Work and play paradise
This hotel boasts a business center and meeting room in the city center. After work, guests can enjoy spa services, massages, or relax in the sauna.
Dining delights
Indulge in gourmet meals at the restaurant, unwind with drinks at the bar, and start each day with a complimentary buffet breakfast.
Rejuvenating spa retreat
The full-service spa offers Ayurvedic treatments, facials, and reflexology in tranquil rooms. A sauna, steam room, and garden enhance this mountain oasis.

Room options

Showing 13 of 13 rooms
A bathroom with a bathtub, a glass-enclosed shower, a marble-tiled wall, a sink with a mirror, and a towel rack.
A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a mirror, and a wooden dresser with a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.

Classic Double or Twin Room

Very good
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
A bathroom with two sinks, a toilet, a mirror, and a towel rack.
A hotel room with a wooden headboard, a large bed with a tray of breakfast items, a window with curtains, and a mirror reflecting the room.
A cozy room with wooden paneling, a bed with a tray of breakfast, a desk with a chair, and a TV on the wall.
A hotel room with a bed, a tray with breakfast items, and a mirror reflecting the room's decor.

Superior Double or Twin Room

Exceptional
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
A bathroom with two sinks, a toilet, a mirror, and a towel rack.
A bedroom with a bed, dresser, desk, chair, and a window with a view of mountains.
A bedroom with a large bed, wooden headboard, a dresser, a mirror, and a vase with flowers.
A hotel room with a bed, bedside table, lamp, and a mirror.

Deluxe Double or Twin Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
A bathroom with a bathtub, a glass-enclosed shower, a marble-tiled wall, a sink with a mirror, and a towel rack.
A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a mirror, and a wooden dresser with a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.

Classic Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
A bathroom with two sinks, a toilet, a mirror, and a towel rack.
A cozy room with wooden paneling, a bed with a tray of breakfast, a desk with a chair, and a TV on the wall.
A hotel room with a wooden headboard, a large bed with a tray of breakfast items, a window with curtains, and a mirror reflecting the room.
A hotel room with a bed, a tray with breakfast items, and a mirror reflecting the room's decor.

Superior Triple Room

Exceptional
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
A bathroom with two sinks, a toilet, a mirror, and a towel rack.
A cozy living room with a red sofa, a wooden coffee table with tea set, a television, and a lamp.
A bedroom with a large bed, wooden headboard, a dresser, a mirror, and a vase with flowers.
A window with a view of snow-covered mountains and a town below.

Deluxe Triple Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
A bathroom with a bathtub, a glass-enclosed shower, a marble-tiled wall, a sink with a mirror, and a towel rack.
A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a mirror, and a wooden dresser with a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.

Triple Room (with extra bed)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
A bathroom with a bathtub, a sink, a bidet, and a toilet.
A hotel room with wooden floors, two beds, a desk, and a TV.
A wooden interior with a bed, bench, and a staircase leading to an upper level.
A bedroom with a wooden bed, a chest of drawers, a desk, and a chair.

Junior Suite

  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
A bathroom with a glass-enclosed shower, a sink with a towel rack, and a large mirror.
A wooden-floored room with a red patterned sofa, a television, and a large sliding glass door leading to an outdoor area with a table and chairs.
A wooden room with a bed, a desk, and a chair.
A spacious bedroom with a large bed, wooden headboard, and a red sofa in the corner.

Family Suite

Exceptional
  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bed
A bathroom with a bathtub, a glass-enclosed shower, a marble-tiled wall, a sink with a mirror, and a towel rack.
A well-lit bedroom with a large bed, wooden paneling, a television, and a balcony with curtains.
A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a mirror, and a wooden dresser with a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.

Classic Double Room Single Use

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

APARTMENT STANDARD

  • Sleeps 10

Bed in dormitory SUPERIOR

  • Sleeps 1
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.
A wooden-paneled bedroom with a large bed, bedside lamps, and a mirror.

DOUBLE CLASSIC

  • 18 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Via Cima Tosa 104/A, Pinzolo, TN, 38086

What's nearby

  • Madonna di Campiglio Ski Area - 1 min walk - 0.0 km
  • Pradalago Gondola - 3 min walk - 0.3 km
  • Miramonti Ski Lift - 8 min walk - 0.7 km
  • Groste 1 Express Gondola - 11 min walk - 1.0 km
  • Fortini Express Ski Lift - 11 min walk - 1.0 km

Getting around

  • Bolzano Airport (BZO) - 110 min drive
  • Mezzocorona Station - 63 min drive
  • Mezzocorona Borgata Station - 63 min drive
  • Lavis Station - 68 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Chalet Spinale - ‬16 min drive
  • ‪Home Stube - ‬14 min walk
  • ‪Lab - Aprés Ski - ‬14 min walk
  • ‪Rifugio Boch - ‬18 min drive
  • Rifugio Nambino

About this property

Cristal Palace

  • Cristal Palace features sledding and a free ski shuttle. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, Ayurvedic treatments, or reflexology. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a health club. Ski storage is also available.

At a glance

Hotel size

    • 61 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 10 per day)
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
    • Onsite garage

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Sledding
  • Golfing nearby

Working away

  • Business center
  • Meeting room
  • Conference space (1399 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance

Ski

  • Free ski shuttle
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Ski rental shops

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 200 per person (one-way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 30.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 10 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT022143A1U7XVTCU9

Property class

This property has received its official star rating from the local rating authority.

Also known as

Cristal Palace Hotel
Cristal Palace Hotel Madonna di Campiglio
Cristal Palace Madonna di Campiglio
Cristal Palace Hotel
Cristal Palace Pinzolo
Cristal Palace Hotel Pinzolo

Frequently asked questions

Is there a pool at Cristal Palace?

Yes, there's an indoor pool.

Are pets allowed at Cristal Palace?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Cristal Palace?

Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Cristal Palace?

Yes, an airport shuttle is available. The charge is EUR 200 per person one-way.

What are the check-in and check-out times at Cristal Palace?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at Cristal Palace and nearby?

Have fun with onsite winter activities like sledding. Indulge in a treatment at the spa and soothe your senses in the hot tub. Cristal Palace also has an indoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Cristal Palace?

Yes, there's an onsite restaurant.

What's the area around Cristal Palace like?

Cristal Palace is in the heart of Pinzolo, a short 6-minute walk from Madonna di Campiglio Ski Area and 6 minutes' walk from Pradalago Gondola.

Have a question?

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Cristal Palace Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.2

Property conditions & facilities

What guests liked

  • Breakfast was abundant and served in a large indoor room with a superb view. (4 reviews)
  • The spa was nice with amenities such as a water bucket in the sauna. (4 reviews)
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From real guest reviews summarized by AI.
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Verified review

10/10 Exceptional

Amazing hotel, spa facilities and very good breakfast
Verified review

10/10 Exceptional

Very clean, friendly and helpfull
Verified review

10/10 Exceptional

Excellent service, great breakfast. Highly recommend.
Verified review

10/10 Exceptional

Fantastic place

Very nice hotel. Great location, good breakfast, nice indoor pool an very friendly staff. Quiet and beautiful views over the village and only a short walk don to the village centre.
Verified review

8/10 Very good

Beautiful view. Great spa. Mediocre restaurant - breakfasts good but dinners below par.
Verified review

10/10 Exceptional

The service at the reception was beyond expectations from the beginning. They called in advance to ensure the arrival time, kindly met me in front to explain the parking procedures, took care of my luggage and told me about local surroundings and activities. My room was as described. Clean and well maintained. The location is the hotel is great, within walking distance from the town and cable cars. All in all a very pleasant stay, I'd go again :)
Verified review

10/10 Exceptional

Our stay was nothing short of fantastic. The staff were the highlight, incredibly friendly and accommodative, going above and beyond to ensure we had everything we needed. Our room was gorgeous, offering both style and supreme comfort. Every service we used, from check-in to dining, was flawless. This hotel truly understands hospitality. We can't wait to come back!
Verified review

10/10 Exceptional

Amazing place, very nice and clean, service is top level, but the best thing is the view from the breakfast hall. We went there for my wife’s birthday and we experienced may be our best stay ever. We even wanted to extend but unfortunately there was no availability. Will see you again soon, nice people! Recommend with both hands.
Verified review

10/10 Exceptional

Very happy in general. Perfect if skiing, including the spa, very nice and authentic style of the building. Excellent service in particular the shuttle. A short walk to the village center, though the last 100 meters or so following the roadway rather than a pedestrian path.
Verified review

10/10 Exceptional

Beautiful spot for a snowy vacation!

A snowy winter wonderland! This hotel exceeded all our expectations—the room, restaurant, and spa were all great. However, the best part hands down was the staff! Every person was so welcoming, friendly, and professional and made us feel like we had been coming there for years. It’s a fun spot for families, but amidst the kids and activities we still had a lovely romantic visit because of the extra special touches that were made for us(Grazie Sergio!)
View from the room
Verified review

10/10 Exceptional

Amazing property! Love this hotel
Verified review

10/10 Exceptional

Nice hotel with a view over the valley

This hotel suited well our one night stay in Madonna. Location was within walking distance from the town centre with a nice view from the breakfast room. Spa was nice, there was even a water bucket in the sauna!
Verified review

10/10 Exceptional

Nice Place. Minor service issues.
Verified review

10/10 Exceptional

Ottima posizione, colazione con vista super
Verified review

10/10 Exceptional

Hotel dallo stile montano classico, particolarmente curato nei dettagli. Ottima la pulizia, eccellenti i servizi.
Verified review

10/10 Exceptional

A beautiful hotel. Bath extremely high
Verified review

8/10 Very good

Solides 4 Sterne Hotel mit schöner Aussicht und nettem Personal
Verified review

8/10 Very good

Struttura situata a 10 minuti a piedi dal centro di Madonna di Campiglio, arredamento in tipico stile di montagna e stanza spaziosa con terrazza con vista sul paese.
Verified review

10/10 Exceptional

torneremo

consiglio vivamente questo hotel, avevamo l esigenza di fare colazione prima delle 7 il maitre ci ha accolto e trattati benissimo con i suoi collaboratori. posto bellissimo ringrazio vivamente
Verified review

8/10 Very good

O hotel é bom porém longe do centro.
Verified review

6/10 Good

Comodo per arrivare in centro.
Verified review

10/10 Exceptional

Ottimo hotel a Madonna di Campiglio

Hotel situato in posizione strategica. Camera spaziosa, pulita, ben arredata e con balcone con vista sul paese di Madonna di Campiglio. Personale professionale e disponibile. Colazione abbondante e servita in un’ampia sala interna. Mi sento di consigliarlo assolutamente.
Verified review

10/10 Exceptional

Genial

Sejour genial L’hotel est magnifique avec une vue sur la ville tellement belle Le petit déjeuner à volonté très bon Le personnel au petit soin Le seul bémol mais indépendant de l hotel c est qu il faut prendre une navette pour rejoindre les télésièges après cela peut ne pas déranger certaines personnes
Verified review

6/10 Good

Ampi spazi di miglioramento

Punto primo il cartello dell'hotel non e' visibile dalla strada ne' tantomeno il cartello che indica dove parcheggiare. Morale della favola se non hai qualcuno che segue il gps ti perdi. La hot tub non funzionava e hanno trovato patetiche scuse per la temperatura ( fredda ) fino quando alla terza serata di spa guarda caso la hot tub era chiusa.... Parcheggio a pagamento non tollerabile visto il costo medio di una notte. La televisione in camera e' situata sulla parete sbagliata e devi torcerti il collo per vederla. Nel complesso il posto e' bello con ristorante all'altezza sia per colazione e per cena. Peccato per i dettagli.
Verified review

8/10 Very good

Great hotel

Great hotel, friendly staff but be aware some bedrooms don't have a balcony/view