Carr Punta Sam - Isla Blanca, Mz 2, Lt 10, Costa Mujeres, QROO, 77400
What's nearby
Playa Mujeres Golf Club - 8 min drive - 5.1 km
Mujeres Beach - 14 min drive - 6.7 km
Isla Mujeres Ferry Terminal - 87 min drive - 15.8 km
North Beach - 92 min drive - 16.2 km
Dolphin Discovery - 93 min drive - 21.0 km
Getting around
Cancun Intl. Airport (CUN) - 39 min drive
Restaurants
Isla Blanca - 6 min drive
So Cal Gourmet Food Emporium - 10 min walk
Flavors - 3 min drive
Mar - 3 min drive
Braza Grill - 11 min walk
About this property
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offers a private beach where you can enjoy cabanas, volleyball, and beachside drinks, plus you'll have access to onsite snorkeling. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages, body wraps, and hydrotherapy. Bordeaux, one of 5 restaurants, serves French cuisine and is open for dinner. Other highlights at this luxurious property include 4 poolside bars, a rooftop terrace, and a fitness center. Fellow travelers love the helpful staff.
All-inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Water activities
Kayaking
Snorkeling
Land activities
Fitness facilities
Volleyball
Lessons/classes/games
Aerobics
Cooking
Dancing
Language
Water fitness
Yoga
Languages
English, Spanish
At a glance
Hotel size
507 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free uncovered onsite valet parking
Onsite parking limited
Other information
Designated smoking areas
Caters to adults only
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–noon
5 restaurants
6 bars/lounges
4 poolside bars
Beach bar
Swim-up bar
Coffee shop
Private dining
24-hour room service
What to do
On a private beach
Free beach club
Tennis
Fitness classes
Beach volleyball
Canoe
Snorkeling
Paddleboard on site
Shopping
Pool table
Kayaking nearby
Scuba diving nearby
Whale-watching nearby
Working away
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Beach cabanas (surcharge)
Pool cabanas (surcharge)
Beach sun loungers
Beach towels
Pool loungers
Pool umbrellas
Paddleboard on site
Romance packages
Facilities
10 buildings/towers
Built in 2023
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness center
4 outdoor pools
Spa services
Outdoor tennis court
Vegan dining options
Reception hall
Firepit
Outdoor entertainment area
Outdoor furniture
Traditional architecture
Accessibility
Wheelchair-accessible concierge desk
Magnifying mirror
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
IPod docking station
49-inch Smart TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Free stocked minibar
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Bed sheets provided
What to enjoy
Furnished balcony/patio
Individually furnished
Freshen up
Partially open bathroom
Jetted bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open select days.
Coco Cafe - Onsite café. Open 24 hours. Open daily.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open select days.
Sea Side - This seafood restaurant overlooks the ocean. Open select days.
Fees & policies
Pets
Pets are allowed for an extra charge of MXN 1170 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Secrets Playa Blanca Costa Mujeres Adults Only
Secrets Playa Blanca Costa Mujeres Adults Only All Inclusive
Frequently asked questions
Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, there are 4 outdoor pools. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 1170 per pet, per night. Food and water bowls are available.
Is parking offered on site at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.
What is there to do at Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like snorkeling and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Enjoy a swim in one of the 4 outdoor swimming pools or use the all-inclusive property's other amenities, which include 4 poolside bars and 6 bars. Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive also has a private beach and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive?
Yes, there are 5 onsite restaurants, featuring French cuisine and ocean views.
Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
Secrets Playa Blanca Costa Mujeres - Adults Only - All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
21 Nov 2024
Kali
Kali, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Secrets hotels never disappoint, especially when it’s adult only. I have a fantastic time, hotel was beautiful and clean. Staff were friendly and helpful, our butler service from Alejandro was exceptional.
We had an amazing time and would recommend in a heartbeat to friends and family.
Kaycee
Kaycee, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
1 Oct 2024
The housekeeping crew did an outstanding job. Adrian was our butler and did a fantastic job assisting us with directions. The grounds crew were friendly. Everyone we encountered on the property was very pleasant and helpful.
Brenda
Brenda, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Sep 2024
Nivia
Nivia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
Argel
Argel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Staff was amazing. Food was good. The resort was spotless.
Aiden
Aiden, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
kim chiu
kim chiu, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Beautiful resort. Loved the pool areas and bars. Excellent vacation with my husband and another couple.
Heather
Heather, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sep 2024
Amazing resort, amazing staff, and amazing food which is unexpected from an all inclusive resort! I couldn’t have asked for anything more from our stay.
Kathryn
Kathryn, 3-night romance trip
Verified Expedia guest review
6/10 Good
18 Sep 2024
This was our first time at one of the Hyatt Secrets Resorts and we decided to give this one a try for Our Anniversary. We were here for 5 days. Our personal concierge was outstanding! But our first day at one of the restaurants Bordeaux our server seem to be having a bad day and I could feel it. This was about to ruin our night but we decided after to try another restaurant and Went to OCEANA we enjoyed it there and our server Max he was smiling and joyful so I think thats what actually fixed our first night !. But it was so difficult finding poolside staff to get drinks or food. But the last day 2 days it wasn't so bad because it seemed like Hyatt Corporate HR was visiting and for some reason We were getting the best service ever. I have visited 3 resorts this year in Mexico and I'll have to put this one on the bottom of my list. Maybe in the future I'll decide to give it another try heard because I heard it's pretty new resort. DON'T let this review change your mind this was our Experience!
HOPE the team takes this review and improves . Thank You
ANTHONY
ANTHONY, 4-night trip
Verified Expedia guest review
2/10 Poor
17 Sep 2024
Let me start with the pros, first off the staff was great and the property itself was really nice, rooms were awesome, pools and outdoor seating areas were top notch, the beach was one of the nicer ones we’ve ever been to and check in and check out process was really easy.
Now I’ll list some of the cons and the biggest problem we encountered on this trip. I definitely agree with having a dress code but I feel it was a bit strict and excessive compared to other nice all inclusive resorts we’ve visited. Another problem was the difficulty of getting into restaurants for dinner. In our situation we had a group of 10 so I understand there may be a wait to be able to set together but even when we were willing to split up dining was difficult. The first come first serve policy, with exception of Japanese which took reservations, created a mad rush at all the restaurants with no buffet style alternatives to alleviate the overflow.
The biggest issue we had that prevented us from enjoying our stay, made traveling home difficult and caused lost wages was illness from the food or beverages. We did not leave the resort. Like I said we had ten people in our group, eventually seven out of the ten got violently SICK 2-3 days into our trip, five still have diarrhea even 2 days after returning home. Two have been to the doctor and been diagnosed with travelers diarrhea, something that is caused by unsafe food or water that involve parasites from FECES! Worst vacation we’ve ever experienced
bert
bert, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Everyone here is amazing! From the moment you get here until the time you leave they are so kind and catering to your every need.
Autumn
Autumn, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
The service at this property was the best I've ever experienced. From the time you arrive until the time you leave, there is someone ready to wait on you hand and foot no matter where you are on the resort. They personalize your experience by remembering your names and what kind of food/drinks you like. 10 out of 10 service. Elias was a pool concierge near the Jungle Pool during our stay and he was fantastic! Carlos was a server that worked several pools as well as the beach, also fantastic! This was also the cleanest place I've ever stayed in. Housekeeping was also 10 out of 10. I highly recommend this property!
Stevie
Stevie, 4-night family trip
Verified Expedia guest review
6/10 Good
16 Sep 2024
Dress code in restaurants having to wear pants in Mexico is ridiculous while at a tropical resort. Nothing to do at resort but lay around pool.
James
James, 4-night family trip
Verified Expedia guest review
8/10 Very good
16 Sep 2024
Everything was fantastic. Dinner was had to come by tho.
kristi
kristi, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
I LOVED this resort - Secrets Playa Blanca. One week of stay is not enough. I thank all of the staff for their assistance and for being so kind throughout our stay. Food was immaculate in the restaurants. Drinks were also very good. Rooms were beautiful as described and the pools were amazing! Definitely recommend to anyone and will definitely be coming back
Jocelyne Noemi
Jocelyne Noemi, 6-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Aileen
Aileen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
10/10!! They really make you feel at home! Everything about this place is superb!
Manuel
Manuel, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Excellent service since you arrive. Very polite and professional. The resort itself is amazing, nice variety of restaurants. The staff is amicable and always with a smile whenever they address you. The room was beautiful, and our concierge Adrian always took care of us and provided information about all hotel activities during our stay. Easy to book activities outside of the hotel thanks to the Amstar team.
Anthony
Anthony, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
The exceptional hospitality and attention to detail.
Christine Joy Marinas
Christine Joy Marinas, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2024
Everything was absolutely amazing!!
Petra Lydia
Petra Lydia, 3-night romance trip
Verified Travelocity guest review
10/10 Exceptional
9 Sep 2024
We had a late arrival and were greeted but the receptionist. The resort is stunning and all of the employees were so friendly and helpful! The breakfast buffet was wonderful, the lunch choices were very good as well. Our diners were all so good, the Italian restaurant Portifino was our absolute favorite meal. Our room was lovely and left nothing for our wants or needs. The beach was beautiful, it did have some sea weed but it is the ocean and there was a slight small
Storm out in the gulf so totally understandable. We highly recommend this resort!
Lori Marie
Lori Marie, 4-night trip
Verified Expedia guest review
6/10 Good
8 Sep 2024
For it being all inclusive, you still had to pay. Pay for a massage, pay for some dinners and drinks. I assumed all inclusive meant “all free” I guess I was wrong.
Justin
Justin, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
We had the bedt experience! Property is beautiful and the staff was awesome. We will definitely be back!