Yamada Spa GENENROU is a great choice for a stay in Toyama.
Languages
Japanese
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 6:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check in by 9 PM to receive dinner.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 5 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Parking
Free onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Services
Front desk (limited hours)
Luggage storage
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning and heating
Slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shared bathroom
Free toiletries
Hair dryer
Towels
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Tatami (woven mat floors)
Tokonoma (alcove)
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Yamada Spa GENENROU Inn Toyama
Yamada Spa GENENROU Inn
Yamada Spa GENENROU Toyama
Yamada Spa GENENROU Ryokan
Yamada Spa GENENROU Toyama
Yamada Spa GENENROU Ryokan Toyama
Frequently asked questions
Does Yamada Spa GENENROU offer free cancellation for a full refund?
Yes, Yamada Spa GENENROU does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Yamada Spa GENENROU?
Sorry, pets aren't allowed.
Is parking offered on site at Yamada Spa GENENROU?
Yes, there's free self parking.
What are the check-in and check-out times at Yamada Spa GENENROU?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 10:00 AM.
Are there restaurants at or near Yamada Spa GENENROU?
Yes, there's an onsite restaurant.
Yamada Spa GENENROU Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.6/10
Staff & service
4.0/10
Amenities
8.0/10
Property conditions & facilities
Reviews
10/10 Exceptional
22 Oct 2019
Amazing service
Yung Fun
Yung Fun, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
27 Feb 2020
Verified traveller
1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 Oct 2019
Not a real hot spring , water temperature is warm but not hot.
Dirty bedsheet, blood dirt .
Very old decoration.
Very remote location.
I did appreciate staffs were helpful even though they could not communicate with us in English.