JW Marriott Hotel Shenzhen

Photo gallery for JW Marriott Hotel Shenzhen

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of JW Marriott Hotel Shenzhen

JW Marriott Hotel Shenzhen

5.0 star property
Luxury Shenzhen hotel with full-service spa, connected to the convention center

8.4/10 Very good

325 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
6005 Shennan Boulevard, Futian District, Shenzhen, Guangdong, 518000
Main amenities
  • Daily housekeeping
  • 3 restaurants and pool bar
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
  • 4 meeting rooms
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Futian
  • Tai Po Old Market - 20 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 38 min drive
  • Hong Kong International Airport (HKG) - 60 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Station - 9 min drive
  • Hong Kong Sheung Shui Station - 13 min drive
  • Xiangmihu Station - 6 min walk
  • Chegongmiao Station - 21 min walk
  • Lianhua West Station - 28 min walk

About this property

JW Marriott Hotel Shenzhen

Adjacent to a golf course, JW Marriott Hotel Shenzhen is a great choice for a stay in Shenzhen. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Cafe Chinois 万豪西餐厅, one of 3 restaurants, serves Asian cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a health club, and a 24-hour fitness center are other highlights at this luxurious hotel. Fellow travelers say great things about the overall property condition and breakfast. Public transportation is close by: Xiangmihu Station is just 6 minutes by foot.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Free antigen/rapid and PCR COVID-19 testing is available on site; reservations required for on-site testing
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 402 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 AM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
  • Due to COVID-19, this property�s facilities and services may be limited pursuant to local regulations.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • Bicycle rentals nearby
  • Golf lessons nearby

Working away

  • Business center
  • 4 meeting rooms
  • Conference space (13197 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • 18 holes of golf
  • Seasonal outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • DVD player
  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Yue Spa 悦水疗 has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Cafe Chinois 万豪西餐厅 - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Man Ho 万豪中餐厅 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required. Open daily.
The Lounge 大堂酒廊 - Onsite lobby lounge. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 198 for adults and CNY 118 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 6 to April 1:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for CNY 349.8 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10 PM
  • The seasonal pool is open from April to November
  • Guests under 13 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Free antigen/rapid and PCR COVID-19 testing is available on site (reservations required for on-site testing).

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Also known as

JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Overall score and ratings

8.4

Very good

8.9/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
1-night trip
Verified Hotels.com guest review

6/10 Good

Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Leo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice but does not deserve a 5 star rating.
The rooms are lovely with excellent air conditioning and good bedding. The restaurant is not very nice . The service is good. The lobby needs work. Because the rooms and service are good I give it a good rating especially for the price.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

MAN KIT, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The hotel staff called me twice in the late night to ask for a good review, and send me SMS to push for it.
Elvin, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

JW Quality as always is nothing g less that you can expect
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect stay. A special thanks to Cathy, very helpful in helping me changing reservations , and to all the Staff
5-night business trip
Verified Expedia guest review