Andaz Macau features a free water park and puts you within a 15-minute walk of Cotai Strip. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A lazy river, a 24-hour fitness center, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cotai West Station is 5 minutes and Lotus Station is 9 minutes.
Eiffel Tower at The Parisian Macao - 9 min walk - 0.8 km
The Londoner Macao Casino - 14 min walk - 1.2 km
Venetian Macao Casino - 16 min walk - 1.4 km
City of Dreams - 19 min walk - 1.6 km
Getting around
Macau Intl. Airport (MFM) - 8 min drive
Zhuhai (ZUH-Jinwan) - 55 min drive
Hong Kong International Airport (HKG) - 58 min drive
Zhuhai Station - 18 min drive
Cotai West Station - 5 min walk
Lotus Station - 9 min walk
Pai Kok Station - 12 min walk
Restaurants
Jin Yue Xuan - 12 min walk
Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - 19 min walk
星巴克 - 14 min walk
TDR - 12 min walk
Hiro Ramen - 12 min walk
About this property
Andaz Macau
Andaz Macau features a free water park and puts you within a 15-minute walk of Cotai Strip. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A lazy river, a 24-hour fitness center, and a garden are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cotai West Station is 5 minutes and Lotus Station is 9 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
At a glance
DONE
Hotel size
715 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Free covered onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Free water park access
Lazy river
Art supplies
Bed rails
Lifeguard on site
What to do
Access to nearby outdoor pool
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Garden
24-hour fitness center
An indoor pool
Free water park
Lazy river
Waterslide
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 47
Hardwood flooring in room
Room amenities
Be entertained
65-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Hydromassage showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Andaz Kitchen - Onsite restaurant.
Andaz Bar - Onsite bar. Open daily.
Andaz Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Refundable deposits
Deposit: HKD 1000 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 261.8 for adults and HKD 130.9 for children
Children & extra beds
Rollaway beds are available for HKD 446.2 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Also known as
Andaz Macau Hotel
Andaz Macau Cotai
Andaz Macau Hotel Cotai
Frequently asked questions
Does Andaz Macau offer free cancellation for a full refund?
Yes, Andaz Macau does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Andaz Macau ?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Andaz Macau ?
Sorry, pets aren't allowed.
Is parking offered on site at Andaz Macau ?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Andaz Macau ?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Is there an onsite casino at Andaz Macau ?
No, this hotel doesn't have a casino, but Galaxy Macau Casino (10-min walk) and Venetian Macao Casino (17-min walk) are both nearby.
What is there to do at Andaz Macau and nearby?
Andaz Macau has a lazy river and a 24-hour fitness center, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Andaz Macau ?
Yes, there's an onsite restaurant, Andaz Kitchen.
What's the area around Andaz Macau like?
Andaz Macau is a short 5-minute walk from Cotai West Station and 12 minutes' walk from Cotai Strip.
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Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.8/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
We were traveling with a 6-mo baby - and the experience was very good. The hotel provided all the baby amenities. It was a very nice stay - highly recommend!
Eileen
2-night family trip
10/10
Paul
1-night family trip
10/10
Excellent services and nicely designed hotel. Totally worths what you pay for.
John Y. Y.
2-night family trip
10/10
QIAN LIN
1-night trip
10/10
Beautiful place and service
arnaud
3-night trip
10/10
Ludao
3-night trip
10/10
Clean environment and friendly staff. I asked for a room with a better view and they gave it to me immediately. Housekeeper Li Li gave me small gifts everyday to help me sleep. I lost my Asus Rog Ally but they helped me find it.
Hao
2-night trip
10/10
This is my 5th time staying in this hotel. The service is really good, staff went above and beyond. The room amenities are very nice as well. It is very clean and I enjoyed my stay.
wai ting priscilla
1-night romance trip
10/10
房間夠大
LUI
1-night family trip
10/10
2nd time staying at Andaz Macau. Stayed there for 2 nights for this latest trip.
Encountered few “not so great” events which started with
- Delayed in room readiness. Arrived at 3pm but 1 of the 2 booked rooms was not ready. Even though we were promised to have the room’s cardkey delivered to the available room and we will be able to access immediately after we were back to the room. However, it was not available and we had to call and wait for it.
- Spoilt toilet door. The first room’s toilet sliding door can be frosted through manual button for privacy purpose. We initially noticed that the door was out of the hinge so we requested for repairs. The repairmen arrived promptly. After investigation, they repaired the sliding hinge but with another issue where the frosting mechanism would need “precise” positioning for it to work and repairing it may need hours.
We hope the hotel could work on ensuring the facilities’ conditions before handing the room to their guests.
Overall, the place is great with excellent shuttle service around Galaxy compound and the hotel front desk service is excellent.
Hope to see improvements on my next trip!
CHEW HONG
2-night family trip
10/10
Great facilities, all staff are very nice and friendly.
Kwok Hung
2-night family trip
10/10
Helen
3-night trip
10/10
Verified traveller
1-night business trip
10/10
Vanessa
2-night family trip
10/10
The shower place design is so stupid, the floor in the toilet almost get wet after each shower
Wai Ip
1-night trip
10/10
Akihiko
3-night trip
10/10
Kit San Ian
2-night trip
10/10
Na
Vicky
3-night family trip
10/10
Vicky
3-night trip
10/10
Kwok Wai
1-night trip
10/10
Excellent stay at this hotel. Staff were helpful, professional and welcoming.
The complementary sandals in the room for adults and our child was a nice touch.
Definitely will stay again in the future.
Richard
1-night family trip
10/10
Everything is perfect. Service was excellent. Like the welcome gifts.