Palais Shazam & Spa

Fes riad with spa and outdoor pool

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Take in the views from the rooftop terrace when you stay at Palais Shazam & Spa. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
The current price is CA $79
CA $96 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 6 of 6 rooms

Deluxe Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Triple Room

Room

Comfort Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room, Mountain View

Room

Family Quadruple Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Double Room, Mountain View

Room

Standard Double Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Romantic Double Room, Pool View

Room

Romantic Double Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Double Room, Pool View

Room

Royal Double Room, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Map
41 Derb Bel Mouaz, Talaa Kabira, Medina de Fez, Fes, Fès-Meknès, 30000

What's nearby

  • Bou Inania Madrasa - 3 min walk - 0.3 km
  • Blue Gate - 5 min walk - 0.5 km
  • Dar Batha Museum - 7 min walk - 0.6 km
  • Place Bou Jeloud - 8 min walk - 0.7 km
  • Zaouia Sidi Ahmed Tijani - 11 min walk - 1.0 km

Getting around

  • Fes (FEZ-Saiss) - 38 min drive
  • Fes Station - 13 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Dar Tagine - ‬11 min walk
  • ‪Fondouk Bazaar - ‬5 min walk
  • ‪Le Tarbouche - ‬4 min walk
  • ‪Chez Rachid - ‬7 min walk
  • ‪The Ruined Garden - ‬10 min walk

About this property

Palais Shazam & Spa

  • Take in the views from the rooftop terrace when you stay at Palais Shazam & Spa. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other highlights.

At a glance

Hotel size

    • 14 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured uncovered onsite self parking (MAD 40 per day; includes in/out privileges)
    • Offsite parking within 328 ft (MAD 40 per night)

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available at scheduled times)*
    • Ferry terminal shuttle*

Other information

    • Designated smoking areas

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Reviews

Palais Shazam & Spa Reviews

8.2

Very good

8.6

Cleanliness

9.0

Amenities

9.6

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was generous, varied, and very good, with some reviewers describing it as exquisite and enjoyable. (6 reviews)
  • The restaurant served great meals and breakfast with excellent service. (4 reviews)
  • The property offers secure and easy parking with a direct entry through the parking area. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great riad with perfect location

Great Riad. Very friendly staff, nice pool, perfect location, easy parking. Just like every riad a bit noisy and hard beds.
Verified review

8/10 Very good

Great place and privileged directly in the Medina close to the best places but feeling really like being outside of the small streets, very quiet, amazing terrace and well decorated with the swimming pool. The staff is professional, very nice, always available and the breakfast is very good like the rest of the meals.
Verified review

8/10 Very good

The riad is in a very convenient location and walkable to everywhere. The staffs are nice and friendly. The breakfast was good. WiFi worked well. However the hot water is not enough for two people to take shower. You have to wait at least half hour.
Verified review

8/10 Very good

Excellent location: one side near the road where there is easy access to Taxi and excursions pickup and drop, and the other side opens to the Medina. Breakfast is lovely. Nice courtyard, with greenery and chilling music in the evenings, a couple of turtles. Friendly staff, even gave us an early breakfast takeaway as we had to leave for an excursion. Water filter for free - eco friendly so you don’t need to buy bottles! On the not so good side - we booked a family room but it wasn’t “available” when we arrived at night. 2 double rooms were given and effort was made next day to sort it out. Rooms are ok, but some are small.
Verified review

10/10 Exceptional

Pros: Nice riad. Beautiful courtyard. Hassan, Mohammed & team were exceptional. Their service is better than 5 star hotels. Food is great at the riad. Location is in the middle of the Medina but the front entrance leads to the parking lot which is easy for pickup & drop off. Completely safe to walk around in evening. Would return to the riad if I go back to Fes. Cons: Rooms could use a little upgrade. Toiletries were not labeled so, its hard to tell which is the hand soap.
Verified review

10/10 Exceptional

Wonderful place... not so much hotels.com

The place was amazing but Hotels.com messed up my reservation and I wasn't able to stay there. We arrived late as our flight was delayed and the guy at the front was wonderful and very helpful, but our booking was not there and we had to find another place to stay.
Verified review

6/10 Good

The rooms we booked encountered water pipe issues and we needed to go to another Riad for the 3-day stay. In return, Palais Shazam Riad offered us free massage for each guest. But the condition for the hotel we finally stayed was a bit behind my expectations and needed some improvement and renovation.
Verified review

8/10 Very good

The property overlooked my booking and put me in another riad which had no tv, no restaurant and looked run down. They moved me back to the hotel the next day and were nice enough to throw in a free dinner and a massage.
Verified review

6/10 Good

O quarto era limpo, porém muito apertado (dificil até abrir uma mala). A reserva era com cama king e tinha cama casal simples. O teto do banheito estava caindo e com mofo. Funcionários muito atenciosos, ótimo café da manhã. Jantamos uma noite no hotel e foi muito bom.
Teto do banheiro
Teto do banheiro
Verified review

6/10 Good

Lo mejor el personal y la comida. Pero estuvimos tres días antes intentando contactar sin respuesta, y al llegar nos ubican en otro hotel por humedades. Falta de mantenimiento, iluminación en habitaciones, problemas de agua caliente. Muy mejorable todo, a excepción de la amabilidad y atención de todo el personal, así como una comida y desayuno exquisitos
Verified review

10/10 Exceptional

Wat een plaatje Midden in de medina ligt deze accomedatie verstopt. Vanuit de drukke medina stap je binnen in eem oase van rust. Superleuk personeel Lekker ontbijtje .Aanrader
Verified review

10/10 Exceptional

Séjour fantastique, merci Hassan!
Verified review

2/10 Poor

Réclamation

Notre expérience est très décevante. Nous sommes arrivés le soir à l’hôtel. Notre chambre avait été déjà louée! Le Personnel nous a affirmé que nous avions pas de réservation et qu’il ne faut surtout pas passer par Hotels.com. Nous avons alors présenté la réservation imprimée. Ils nous ont dirigés vers un hôtel bas de gamme ou le prix était beaucoup moins élevé (-50 %) Nous y sommes restés trois nuits avant de regagner notre hôtel (Shazam palace) Cette fois, nous avons eu une chambre presque enterré, la fenêtre était petite et haute,impossible d’aérer. De plus, en parlant avec d’autres clients, nous avons pu constater que ils avaient loué la même prestation beaucoup moins cher sur d’autres plates-formes. Nous avons dû contester pour avoir une chambre avec la vue sur la montagne comme prévu. Tout ceci nous a causé énormément de préjudice, et nous souhaitons un remboursement ou un geste commercial de votre part.
Verified review

8/10 Very good

Divino

El personal muy amable y simpaticos. Excelentes personas. Hermoso lugar, paradisiaco e inmejorable ubicacion. Lástima el primer dia que llegamos, habiendo contratado habitacion de lujo, con una excusa, se nos trasladó a otro riad a 50 mts de muuuuyyy inferior calidad, escalera de 3 pisos, pidiendonos las disculpas y compensandonos con la cena y el no cobro de impuestos de esa noche. Ese otro riad, no había TV y tampoco internet. Muy deteriorado y con humedad y colchon viejo e incomodo.
Verified review

8/10 Very good

Personnel accueillant. A notre arrivée, le logement ne correspondait pas à celui loué. Nous avons dû négocier à 2 reprises car les autres chambres proposées ne correspondaient toujours pas à la location faite. Super expérience pour le Hammam du Palais Shazam!!!!
Verified review

10/10 Exceptional

Palais Shazam exceptionnel

Séjour très agréable avec un personnel à l écoute très sympathique et avec le souci fe nous servir au mieux. À recommander sans aucune hésitation
Verified review

6/10 Good

Toda la equipo de personal es mui amable, la comida mui buena y el mejor local para escuchar buena música en Fes
Verified review

8/10 Very good

Séjour en famille à Fès

Séjour en famille à Fès. Tres beau riad caché au milieu de la médina. Accueil excellent avec le thé. Petit déjeuner copieux et varié et les repas était tres gouteux. Il manque au riad un petit raffraichissement. Notre chambre qui devait etre une chambre triple n'était qu'une double, chambre jamais aérée...dommage.
Verified review

10/10 Exceptional

Un petit coin de paradis

Fantastique, un accueil chaleureux avec thé gateaux plan de la médina et des explications. Une fontaine a eau filtré en libre service. Un petit dejeuner au bord de la piscine. Une entrée directement par le parking sécurité. Calme un vraie havre de paix on a adoré.
Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

8/10 Very good

Verified review

2/10 Poor

Verified review

10/10 Exceptional

Bien être, confort et sérénité.

Verified review

10/10 Exceptional